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Added 1 min ago
R
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
RTX
Longueuil, QC
- Full-time
Added 1 min ago
PG
Director of Account Management
PRI Global
Toronto, ON
- Contract
Director, Account Management, Financial Institutions Partnerships, Canada
Added 1 min ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
B2B Sales Career Track: Graduate into a Business Development Representative (BDR) / Account Manager role, driving new client partnerships and revenue.
Added 16 mins ago
RR
Mid-Market Account Executive
Rose Rocket
Remote, Canada
- Full-time
- Remote
As a Mid-Market Account Executive, you'll be central to Rose Rocket's growth, owning the full sales cycle for our most complex and high-value opportunities, accounts ranging from $25,000 to…
Added 16 mins ago
Head of Client Experience - North America
Rimes Technologies
Toronto, ON
Contribute to strategic account planning, renewals, executive-client presentations, and selected business-development activities.
Added 31 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
Burnaby, BC
- $62,800 to $90,276 CAD / year
- Full-time
The Services and Solutions Sales Executive (SSE) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business…
Added 31 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
AB · Edmonton, AB
- Full-time
The Services and Solutions Sales Executive (SSE) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business…
Added 31 mins ago
DR
Director of Construction
Dawn Recruiting Agency
Woodstock, ON
- $80,000 to $150,000 CAD / year
- Full-time
Reporting to the Vice President of General Contracting, the Director of Construction provides executive leadership, strategy, and risk management across all construction projects. You will…
Added 1 hour ago
B
SPECIALIST, EXPERTISE MANAGEMENT
BDC
Montreal, QC
- Full-time
…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 1 hour ago
S
Delivery Manager (Banking/IT Service Domain)
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
…financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to…
Added 1 hour ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
The Account Director will establish the strategy for each account and own developing and expanding executive and key stakeholder relationships. The Customer Enablement team will execute the…
Added 1 hour ago
KM
Senior Account Executive (Ottawa) - Field Sales
Konica Minolta Business Solutions U.S.A., Inc.
Ottawa, ON
- $55,183 to $79,327 CAD / year
- Full-time
We’re looking for a Senior Account Executive to join our team!
Added 1 hour ago
CM
Account Executive
Curiocity Media Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…to close and work with delivery teams to support long-term account…
Added 1 hour ago
Account Executive, Enterprise Ad Sales - CPG
DoorDash Canada
Toronto, ON
The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build…
Added 2 hours ago
PE
Corporate Sales Manager
ProFit Executive Search
Mississauga, ON
- $120,000 to $150,000 CAD / year
- Full-time
Strong background in outside sales, business development, account management
Added 3 hours ago
BB
Bilingual Account Executive and Inside Sales
Beyond Bilingual Inc.
Brampton, ON
- Full-time
…coordination and follow-up. The role is approximately 50% new business development and 50% existing-account management and growth, with a blend of self-generated and company-provided…
Added 4 hours ago
CT
Business Development Manager - Calgary
CSG Talent
Calgary, AB
- Full-time
Build and maintain a strong pipeline through proactive prospecting, outbound sales activity and strategic account development.
Added 4 hours ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 4 hours ago
PA
Director of Sales
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Provide strong leadership, coaching, and performance management to the Account Managers, Business Development Managers, and Manufacturing Application Specialists to ensure team cohesion and…
Added 5 hours ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
…data foundation behind it. As an Enterprise and/or Commercial Account Executive within these teams, you will drive transformational outcomes for our customers using market-leading…
Added 5 hours ago
Sales Development Representative (SDR) - Pharma (all genders)
Schlafender Hase GmbH
L'Île-Perrot, QC
You open the door to new business. As our Sales Development Representative, you identify and engage pharmaceutical companies in North America, qualify their needs and build a strong…
Added 6 hours ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…booked with larger enterprise employers for follow-up by the Account Executive team. The role blends modern outbound sales practices with workforce development expertise, ensuring employer…
Added 8 hours ago
GC
Manager, Business Development - Atlantic Canada
Giffen Consulting
St. John's, NL
- Full-time
Supporting all aspects relating to proposal and presentation development and client deliverables as they relate to all client stages from prospecting, and implementation, to account…
Added 9 hours ago
MI
Sales Executive
Marriott International
Toronto, ON
- Full-time
Services our customers in order to grow share of the account.
Added 11 hours ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time

Gorgias

Account Executive, Expansion L2

Toronto, ON, Canada

Compensation Range: CA$80,000 - CA$88,464 · Full-time

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Job details

Pay: Compensation Range: CA$80,000 - CA$88,464
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Posting language: English
Posted: Oct 12, 2026

Original job description

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About The Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
Use data to identify upsell opportunities and prioritize outreach effectively.
Ask the right pain-point questions to uncover growth potential within each account.
Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.

Nice to Have

Experience working directly with eCommerce merchants or within a tech startup.
Background in running or advising online stores/brands on best practices.

Perks & Benefits:

🏖️ 5-week vacation
🤕 Paid sick leave (15 days)
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
📚 Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

AI at Gorgias

At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias

By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias

We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Compensation Range: CA$80,000 - CA$88,464

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More about this job

Responsibilities

Manage a portfolio of existing e-commerce accounts and drive expansion by selling add-ons and new products through the full sales cycle, from demo to close. Use data to prioritize opportunities, uncover customer needs, and collaborate with Customer Success and Product teams to improve customer outcomes and revenue.

Requirements

Candidates should have 2–3 years of closing sales experience in SaaS or e-commerce technology and a record of meeting or exceeding quota in a fast-paced, high-volume environment. They should be organized, data-minded, consultative, persuasive communicators who can manage multiple deals and move efficiently from demo to close.

Skills

Account Expansion
Upselling
Full-Cycle Sales
SaaS Sales
E-Commerce
Account Management
Pipeline Management
Quota Attainment
Consultative Selling
Discovery And Pain-Point Questions
Data-Driven Sales
Cross-Functional Collaboration
Customer Experience
Time Management
Prioritization
Communication And Presentation

Benefits

Five Weeks Of Vacation
Paid Sick Leave
Six Weeks Of Remote Work Per Year
Paid Parental Leave
Monthly Lunch Allowance
Private Health Insurance
Retirement Pension
Home Office Setup Allowance
Annual Learning And Wellness Budget
Company Summits And Retreats
Premium AI Tools

Visa sponsorship

Not detected in the job text

Keywords

Account Executive
Account Management
Account Expansion
Upselling
Cross-Selling
SaaS
E-Commerce
Conversational Commerce
Artificial Intelligence
AI Agents
Customer Experience
Sales Cycle
Sales Demos
Deal Closing
Annual Contract Value
Inbound Pipeline
Outbound Sales
Customer Success
Product Collaboration
Sales Quota
Data-Driven Sales
Upsell Opportunities
Automation
Pain-Point Discovery
Revenue Growth
Online Merchants
Customer Personalization

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