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Added 12 mins ago
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Director, Digital Experience Platforms
Sobeys
Montreal, QC
- Full-time
Define the future-state architecture and capability evolution roadmap for DXP technologies including Adobe Experience Manager (AEM), front-end platforms, mobile applications, search…
Added 12 mins ago
A
Bilingual Supervisor, New Accounts, Temporary
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Temporary
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 12 mins ago
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Licensed Sales Agent
Altis
Toronto, ON · North York, ON
- Full-time
…values professionalism, service excellence, and continuous learning. Your ability to listen, problem-solve, and provide clear guidance will make a meaningful impact on the client experience…
Added 15 mins ago
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Leadership Development Program Manager
Finning
Edmonton, AB · Calgary, AB
- Full-time
As the Leadership Development Program Manager, you will lead the design, implementation, and continuous improvement of enterprise leadership development, succession planning, and talent…
Added 15 mins ago
AW
Bilingual Supervisor, New Accounts, Temporary
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Temporary
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 15 mins ago
AW
Bilingual Supervisor, New Accounts, Temporary
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Temporary
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 15 mins ago
AW
Bilingual Supervisor, New Accounts, Temporary
Aviso Wealth
Remote, Canada
- $83,000 to $100,000 CAD / year
- Temporary
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 15 mins ago
Director, Business Services
Government of Alberta
AB
Promoting integrity, transparency, trust and organizational learning throughout the Division.
Added 15 mins ago
Dental Hygienist - Public Health
Nova Scotia Health and IWK Health
Port Hawkesbury, NS
Reporting to the Manager, Healthy Communities, the Public Health Dental Hygienist works in collaboration with the Consultants (Public Policy & Social Action, Strategic Partnership &…
Added 15 mins ago
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Operations Consultant - Full Time
Sephora
Vaughan, ON
- $19.2 to $22.6 CAD / hour
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 15 mins ago
Services Manager, Stores
Sephora
Vaughan, ON
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 15 mins ago
PROJECT OFFICER DEVELOPMENT PF&R
City of Toronto
Toronto, ON
Reporting to the Manager and/or the Senior Project Manager, the Project Officer will take a leading role in the coordination and delivery of complex projects to plan for and deliver…
Added 30 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 30 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Collingwood, ON
- $55,000 to $60,000 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 30 mins ago
FB
Chef Department Manager
Farm Boy Inc.
Whitby, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 30 mins ago
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District Chef - O&B
Oliver & Bonacini
Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
Oliver & Bonacini credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else. With even further expansion…
Added 30 mins ago
O&
District Chef - Braven, Kindred, Alchemy, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
The Executive Chef balances creativity with strong business acumen, using thoughtful menu development, financial management, labour optimization, and operational discipline to drive the…
Added 30 mins ago
SI
Senior Manager, Customer Operations
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
As Senior Manager of Customer Operations, you'll shape the experience of millions of readers, listeners, and creators, especially in the moments when something goes wrong. You'll lead and…
Added 30 mins ago
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Creative Copywriter (Part-Time Contract)
NETGEAR
Remote, Canada
- $42 to $60 CAD / hour
- Part-time
- Temporary
- Remote
Work closely with our Sr. Integrated Marketing Manager, who is responsible for global campaigns, so that messaging stays aligned with the wider campaign plan.
Added 30 mins ago
AC
Front-end Developer
Air Canada
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- Full-time
Stay current with emerging technologies, frameworks, and best practices in front-end and mobile development.
Added 41 mins ago
CG
Registered Practical Nurse - Operating Room - Temporary Full-Time (2026-175)
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Collingwood, ON
- Full-time
- Temporary
…part of a supportive and collaborative culture that values learning and development, and contribute to exceptional patient care in a state-of-the-art surgical environment. In this role, you…
Added 41 mins ago
AU
Electrical & Instrumentation Specialist
Aquatera Utilities Inc.
Grande Prairie, AB
- Full-time
…Employer, we’re proud to offer meaningful work, opportunities for development and growth, and a fulfilling lifestyle all within a supportive work environment. Everything we do contributes…
Added 41 mins ago
RA
Learning And Development Program Coordinator
Recruit Action inc.
Markham, ON
- $30 to $35 CAD / hour
- Contract
Reporting to the Senior Manager, Learning and Development, the ideal candidate is highly organized, confident, and proactive, with the ability to manage multiple programs while building…
Added 41 mins ago
AS
Senior IT Project Manager
Axelon Services Corporation
Toronto, ON
- $60 USD / hour
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Knowledge of HR processes across recruitment, talent management, learning and development, employee experience, workforce planning, and HR operations.
Added 41 mins ago
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Manager, Assurance & Advisory
Bench & Donath
Toronto, ON
- Full-time
…our leadership team, with an accelerated path toward Senior Manager and the potential for future partnership, based on performance and…

Gorgias

Account Executive, Expansion L2

Toronto, ON, Canada

Compensation Range: CA$80,000 - CA$88,464 · Full-time

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Job details

Pay: Compensation Range: CA$80,000 - CA$88,464
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Posting language: English
Posted: Oct 12, 2026

Original job description

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About The Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
Use data to identify upsell opportunities and prioritize outreach effectively.
Ask the right pain-point questions to uncover growth potential within each account.
Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.

Nice to Have

Experience working directly with eCommerce merchants or within a tech startup.
Background in running or advising online stores/brands on best practices.

Perks & Benefits:

🏖️ 5-week vacation
🤕 Paid sick leave (15 days)
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
📚 Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

AI at Gorgias

At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias

By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias

We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Compensation Range: CA$80,000 - CA$88,464

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More about this job

Responsibilities

Manage a portfolio of existing e-commerce accounts and drive expansion by selling add-ons and new products through the full sales cycle, from demo to close. Use data to prioritize opportunities, uncover customer needs, and collaborate with Customer Success and Product teams to improve customer outcomes and revenue.

Requirements

Candidates should have 2–3 years of closing sales experience in SaaS or e-commerce technology and a record of meeting or exceeding quota in a fast-paced, high-volume environment. They should be organized, data-minded, consultative, persuasive communicators who can manage multiple deals and move efficiently from demo to close.

Skills

Account Expansion
Upselling
Full-Cycle Sales
SaaS Sales
E-Commerce
Account Management
Pipeline Management
Quota Attainment
Consultative Selling
Discovery And Pain-Point Questions
Data-Driven Sales
Cross-Functional Collaboration
Customer Experience
Time Management
Prioritization
Communication And Presentation

Benefits

Five Weeks Of Vacation
Paid Sick Leave
Six Weeks Of Remote Work Per Year
Paid Parental Leave
Monthly Lunch Allowance
Private Health Insurance
Retirement Pension
Home Office Setup Allowance
Annual Learning And Wellness Budget
Company Summits And Retreats
Premium AI Tools

Visa sponsorship

Not detected in the job text

Keywords

Account Executive
Account Management
Account Expansion
Upselling
Cross-Selling
SaaS
E-Commerce
Conversational Commerce
Artificial Intelligence
AI Agents
Customer Experience
Sales Cycle
Sales Demos
Deal Closing
Annual Contract Value
Inbound Pipeline
Outbound Sales
Customer Success
Product Collaboration
Sales Quota
Data-Driven Sales
Upsell Opportunities
Automation
Pain-Point Discovery
Revenue Growth
Online Merchants
Customer Personalization

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