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Added 31 mins ago
PC
Financial Advice Manager
Provincial Credit Union
Charlottetown, PE
- Full-time
The Financial Advice Manager strengthens the delivery of consistent, high-quality financial advice across Provincial Credit Union. This role leads the onboarding, training and ongoing…
Added 32 mins ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rouyn-Noranda, QC
- Full-time
…plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 32 mins ago
IF
Business Development Representative in Personal Finance
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
As a Business Development Representative, you will be responsible for promoting and selling our financial products, including insurance, savings, retirement, and loans. You will work under…
Added 48 mins ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
Contribute to service offerings and relationship development Business
Added 48 mins ago
KC
Fleet Specialist
Kia Canada
Mississauga, ON
- Full-time
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 1 hour ago
FC
District Sales Representative - Western Region (BC)
Festo Canada
Vancouver, BC
- Full-time
Establish an annual sales budget and achieve the budget through account development
Added 1 hour ago
GO
Nurse Specialized in Wound, Ostomy and Continence
Government of Yukon
Whitehorse, YT
- Full-time
…demonstrations for staff and students. It also supports the development and application of practice guidelines, appropriate care products and supplies, and effective documentation and…
Added 1 hour ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated Toronto team. In this role, you will act as a trusted advisor to our customers, helping them…
Added 1 hour ago
NB
Account Manager Commercial Banking
National Bank of Canada
Quebec, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 1 hour ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Terrebonne, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 2 hours ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
Business Development Manager / Director - Power Transmission
Added 2 hours ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
The Acute Care Manager has direct accountability for operations in Emergency Department, Medical Inpatient Unit and Obstetrical Services in Ponoka. Reporting to the Site Lead and in…
Added 2 hours ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 2 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 2 hours ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
As our Project Manager, you’ll lead website projects from initial planning through launch, helping turn client goals into websites that support their business. Reporting to the Team Lead of…
Added 2 hours ago
BM
General Manager, Deer Ridge Golf Club
BoardRoom magazine
Kitchener, ON
- Full-time
Added 3 hours ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
…plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 3 hours ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…plans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making…
Added 3 hours ago
WI
Project Manager, Municipal Planning
WSP in Canada
Toronto, ON
- Full-time
A track record of successful business development, including proposal writing, client relationship management, and securing new work with municipal clients;
Added 3 hours ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
Develop the Team: Coach and train client managers, technical leaders and pursuit teams in account planning, relationship development, capture management and client-focused communication.
Added 3 hours ago
Senior Consultant / Manager, Financial Advisory
Teneo
Toronto, ON
The Role – Senior Consultant / Manager, Toronto
Added 3 hours ago
RB
Financing Specialist
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
…financial and credit advice. Your contribution to the Client’s Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced…
Added 3 hours ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
…Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing…
Added 4 hours ago
JG
Marketing Business Development Manager
Jupiter Global Bio-Research Inc.
AB · Edmonton, AB
- Full-time
Role Description The Marketing Business Development Manager is a full-time, on-site role based in Edmonton, AB. This position is responsible for identifying and developing new business…
Added 5 hours ago
RC
Tax Manager - Private Company
RSM Canada
Calgary, AB
- Full-time
…come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team…

Gorgias

Account Manager, Commercial

Remote, Canada

Remote

$80,000 to $89,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $89,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Posting language: English
Posted: Sep 28, 2026

Original job description

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
Use data to identify upsell opportunities and prioritize outreach effectively.
Ask the right pain-point questions to uncover growth potential within each account.
Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.

Nice to Have

Experience working directly with eCommerce merchants or within a tech startup.
Background in running or advising online stores/brands on best practices.

Perks & Benefits:

🏖️ 5-week vacation
🤕 Paid sick leave (15 days)
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
📚 Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Apply About employer

More about this job

Responsibilities

Manage a book of existing eCommerce accounts to drive expansion and upsell revenue through a high-velocity sales cycle. Partner cross-functionally with Customer Success and Product teams to identify growth opportunities and optimize customer outcomes.

Requirements

Requires 2 to 3 years of experience in a closing sales role within SaaS or eCommerce tech. Candidates must demonstrate a proven track record of hitting quotas and possess strong data-driven, consultative selling skills.

Skills

Account management
Sales
Upselling
Cross-selling
SaaS
E-commerce
Data analysis
Pipeline management
Consultative selling
Time management
Communication
Strategic planning
Customer experience
Problem solving
Tech-savvy

Benefits

5-week vacation
Paid sick leave
Paid parental leave
Monthly lunch allowance
Private health insurance
Retirement pension
Workstation setup budget
Learning and development budget
Wellness support
Company retreats

Visa sponsorship

Not detected in the job text

Keywords

SaaS
E-commerce
Account Manager
Sales
Upselling
Cross-selling
Conversational Commerce
AI
Customer Experience
Pipeline
Data-driven
Revenue
Tech startup
Consultative sales
Automation
Customer Success
Product management
Lead generation
Deal velocity
Performance metrics

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