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Added 46 mins ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
…resource, the Business Analyst will provide leadership in the development of needs assessments, feasibility studies, business cases, specifications, market research and user acceptance for…
Added 7 hours ago
C
Consultant, Salesforce Development
CIBC
Toronto, ON
- Full-time
Our CRM Development team builds and enhances the Salesforce capabilities that help deliver seamless experiences, stronger client relationships, and scalable business solutions across the…
Added 11 hours ago
PR
HR Systems Consultant
Peterborough Regional Health Centre
Peterborough, ON
- Full-time
Ongoing learning and development opportunities to support your growth
Added 11 hours ago
CO
Planner, Policy & Development
City of Lloydminster
Lloydminster, SK
- Full-time
This is an exciting time at the City of Lloydminster and as a Planner, Policy & Development, your experience will range from policy implementation to creating planning documents from the…
Added 11 hours ago
FI
Salesforce Revenue Cloud Architect
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Provide architectural leadership and mentorship to development and implementation teams.
Added 12 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 12 hours ago
YC
JEE Developer, senior
Yoush Consulting
Toronto, ON
- Full-time
….NET, VPN, PKI, LDAP, Oracle RDBMS (versions 19C+), PL/SQL, development and deployment tools (e.g. source codes and application packages management), GIT Hub, Jenkins, DevOps, Cloud…
Added 21 hours ago
AI
Immigration Consultant (RCIC)
Amica Immigration Services Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a dedicated and detail-oriented Regulated Canadian Immigration Consultant (RCIC) who shares our commitment to exceptional client service and high standards of application…
Added 1 day ago
FV
Infant/Child Development Consultant
Fraser Valley Child Development Centre
Abbotsford, BC
- Part-time
- Temporary
The Fraser Valley Child Development Centre is located in the beautiful Fraser Valley, close to nature and city, with many opportunities for outdoor and leisure activities. We acknowledge…
Added 1 day ago
C
Conseiller(ère) principal(e) – Gouvernance des TI
CGI
Montreal, QC
- Full-time
CGI Montreal is looking for a Senior Consultant in IT Governance. As part of CGI’s Business Consulting team, you will join the CIO Advisory practice with a specialization in IT governance…
Added 1 day ago
SS
Manager, Financial Planning and Analysis
Sooke School District 62
Victoria, BC
- Part-time
…budgeting, forecasting, financial analysis, and the supervision and development of professional accounting staff. As part of a shared leadership model, this position works collaboratively…
Added 1 day ago
DE
Civil Design Project Manager
Davis Engineers
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
To apply for this position, please complete our online application and submit your resume. DES will contact you if additional information is required.
Added 1 day ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Successfully delivered a minimum of 3 full-cycle Maximo implementations as a Maximo application consultant, not as an end user, super user, or project manager.
Added 1 day ago
C
Senior Project Manager
CBRE
Victoria, BC
- Full-time
As a CBRE Project Management Sr. Consultant, you will be responsible for providing consulting services to an assigned market or high-profile client accounts to help achieve the company's…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 1 day ago
E
Sales Consultant - Full Time - Village on the Ridge (RET)
Extendicare
Chatham-Kent, ON · RET - Village on the Ridge
- Full-time
As a Sales Consultant, you will manage relationships with our clients in a fast-paced environment. You are a proactive self-starter who can effectively multitask while identifying…
Added 2 days ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Mobility support through our consultant mobility program.
Added 2 days ago
FS
Account Manager
Fresh Start Foods Canada Ltd.
Richmond, BC · Fresh Start West Richmond-British Columbia-FSW
- Full-time
…supporting customer retention, business growth, and outside sales development. This role is responsible for proactive customer communication, account management, prospect search, pipeline…
Added 2 days ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
…strategic advice to advance government priorities through policy development, communications, intergovernmental relations, Indigenous relations, major project management, and by supporting…
Added 2 days ago
M
Manager, Member Education
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As Manager of the Member Education Consultant (MEC) team, you will play a dual role: leading a subset of communication consultants while managing your own portfolio of large national…
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Successfully delivered a minimum of 3 full-cycle Maximo implementations as a Maximo application consultant, not as an end user, super user, or project manager.
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Successfully delivered a minimum of 3 full-cycle Maximo implementations as a Maximo application consultant, not as an end user, super user, or project manager.
Added 2 days ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Successfully delivered a minimum of 3 full-cycle Maximo implementations as a Maximo application consultant, not as an end user, super user, or project manager.
Added 2 days ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…(WIN) system - a business-critical Oracle PeopleSoft HCM ERP application serving approximately 68,000 Ontario Public Service employees. The successful consultant will work within the WIN…
Added 2 days ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…(WIN) system - a business-critical Oracle PeopleSoft HCM 9.2 application serving approximately 68,000 Ontario Public Service employees. The successful consultant will provide senior-level…

Closed listing

Gorgias

Account Manager, Commercial

Toronto, ON, Canada

Compensation Range: CA$80,000 - CA$89,000 · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Compensation Range: CA$80,000 - CA$89,000
Job type: Full-time
Closing date: Oct 28, 2026
Experience: 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About The Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
Use data to identify upsell opportunities and prioritize outreach effectively.
Ask the right pain-point questions to uncover growth potential within each account.
Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.

Nice to Have

Experience working directly with eCommerce merchants or within a tech startup.
Background in running or advising online stores/brands on best practices.

Perks & Benefits:

🏖️ 5-week vacation
🤕 Paid sick leave (15 days)
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
📚 Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

AI at Gorgias

At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias

By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias

We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Compensation Range: CA$80,000 - CA$89,000

About employer

More about this job

Responsibilities

Manage a portfolio of existing ecommerce accounts, identify expansion opportunities, and lead add-on and new-product sales from demonstration through close. Use data to prioritize a high-volume pipeline, uncover customer needs, improve sales velocity, and collaborate with Customer Success and Product teams to improve customer outcomes.

Requirements

Candidates should have 2–3 years of closing sales experience in SaaS or ecommerce technology and a record of meeting or exceeding quota in a fast-paced, high-volume environment. They should be organized, data-minded, consultative, persuasive communicators who can manage multiple accounts and move deals quickly; ecommerce merchant or startup experience is a plus.

Skills

Account Management
Sales
Upselling
Cross-Selling
Full-Cycle Sales
Pipeline Management
Quota Attainment
Consultative Selling
Discovery And Pain-Point Questioning
Data Analysis
Account Prioritization
Cross-Functional Collaboration
Time Management
Communication
Ecommerce

Benefits

Five Weeks Of Vacation
15 Days Of Paid Sick Leave
Six Weeks Of Remote Work Per Year
16 Weeks Of Paid Parental Leave
CAD 400 Monthly Lunch Allowance
Private Health Insurance
Retirement Pension
CAD 900 Home Workstation Allowance
CAD 1,950 Annual Learning Budget
CAD 650 Annual Wellness Budget
Company-Wide Online Summits
Team And Company Retreats
Premium AI Tools

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Ecommerce
Conversational Commerce
Artificial Intelligence
AI Agents
Account Management
Account Expansion
Upselling
Cross-Selling
Sales Cycle
Product Demonstrations
Inbound Pipeline
Outbound Sales
Annual Contract Value
Quota Attainment
Customer Success
Product Collaboration
Data-Driven Sales
Customer Experience
Automation
Pain-Point Discovery
Deal Velocity
Online Stores
Customer Re-Engagement
Gorgias

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