Jobs in Canada

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Added 9 mins ago
MC
Product Manager
Modern Campus
Canada
- Full-time
…1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable…
Added 9 mins ago
C
Project Manager
Catapult
Vancouver, BC
- Full-time
The Project Manager is a natural communicator who helps keep things moving, builds influence and rapport with internal and client stakeholders, and has a knack for getting things done,…
Added 9 mins ago
CH
Secretary II
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Must have a related post-secondary certificate or an equivalent combination of education and experience
Added 40 mins ago
S
HR Manager
Sidetrade
Remote, Canada
- Remote
Four days per week on-site at our Calgary office
Added 54 mins ago
KC
Restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Golden, BC
- Full-time
Added 55 mins ago
GC
Senior Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
…ideas matter. A team where everyone makes play happen. Senior Manager, Experience…
Added 55 mins ago
J
Product Manager
Jobgether
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 1 hour ago
U
Créateur(trice) de contenu social / Social Media Content Creator
Unity
Montreal, QC
- Full-time
The Unity Global Communications team is seeking a Social Media Manager & Content Creator to shape how Unity shows up across social platforms. You’ll develop and execute creative and support…
Added 1 hour ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
University graduation in Computer Science, Information Technology or a related field.
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
TC
Project Coordinators
ThirdEye CyberSecurity
Regina, SK
- Contract
The proposed Resource must have the following qualifications/requirements:
Added 3 hours ago
HT
Recruteur(e) junior et Coordonnateur(trice) de projets (PCO) – Talent Acquisition
Hudson Talent Solutions
Quebec, QC
- Full-time
Location: Sainte-Foy, Quebec (hybrid model – 3 days per week on site)
Added 4 hours ago
H
restaurant manager
Harvey's
Cambridge, ON
- Full-time
Added 4 hours ago
Q
FY27 Intern - Firmware Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your…
Added 4 hours ago
V
Technical Marketing Specialist
Vale
Canada
- Full-time
…based in Toronto and reports to the Senior Market Development Manager. The Technical Marketing Specialist is responsible for connecting technical product knowledge, operational…
Added 5 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
Added 5 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Added 5 hours ago
GC
Sr. Full Stack Engineer
Game Companies
Montreal, QC
- Full-time
…team grows, this role has a path to evolve into a Tech Lead Manager…
Added 5 hours ago
CC
Specialist, Relay For Life Youth, Fundraising
Canadian Cancer Society
Toronto, ON
- $52,000 to $54,000 CAD / year
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 5 hours ago
VB
Sr Spec, IT
Vale Base Metals
Toronto, ON
- Full-time
…Automation Centre of Excellence for a permanent opportunity within Information Technology in Sudbury, ON. This role reports to the Sr. Manager, CoE - AI and…
Added 5 hours ago
VB
Anlst II, IT
Vale Base Metals
Toronto, ON
- Full-time
Bachelor’s degree in Information Technology, Computer Science, or related field
Added 5 hours ago
W
Technical Manager – EAF Steelmaking
WelcometoSSM
ON · Algoma, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
Added 5 hours ago
PC
Assurance Learning and Development Program Manager
Pwc Canada
Toronto, ON
- Full-time
…areas of the Firm to ensure our curriculums and initiatives support the PwC…
Added 6 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - NAPANEE/BELLEVILLE AREA
Laframboise Groupe
Greater Napanee, ON · Napanee, ON
- Contract
Provide support to Project Manager, Project Superintendent, and Project Coordinator as needed.
Added 6 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - NAPANEE/BELLEVILLE AREA
Laframboise Mechanical Electrical Ltd
Greater Napanee, ON · Napanee, ON
- Contract
Provide support to Project Manager, Project Superintendent, and Project Coordinator as needed.

Gorgias

Account Manager, Commercial

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
Posting language: English
Posted: Sep 28, 2026

Original job description

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About The Team

The Account Management team is part of the Sales Team at Gorgias. We educate merchants on optimizing their customer experience for efficiency and personalization at scale. The focus of our team is cross-selling add-ons to our existing customer base. In this highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue. You will join a team of 6 and have the chance to shape and build the team, playing a key role in launching new products.

What You’ll Do

Own a book of existing eCommerce accounts, focusing on expansion and upsells.
Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
Use data to identify upsell opportunities and prioritize outreach effectively.
Ask the right pain-point questions to uncover growth potential within each account.
Continuously optimize your sales process to improve deal velocity and hit/exceed quota.

Who You Are

You’re a driven and data-minded seller who thrives in a fast-paced environment. You know how to balance volume with strategy, moving fast without sacrificing quality. You’re motivated by impact, love solving customer problems, and bring structure and curiosity to everything you do.

Specifically, you have:

2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.

Nice to Have

Experience working directly with eCommerce merchants or within a tech startup.
Background in running or advising online stores/brands on best practices.

Perks & Benefits:

🏖️ 5-week vacation
🤕 Paid sick leave (15 days)
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🍽️ CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻‍♀️ Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
📚 Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

AI at Gorgias

At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias

By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias

We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage a portfolio of existing ecommerce accounts, identifying expansion opportunities and driving add-on and new-product sales from demonstration through close. Use data and customer discovery to prioritize outreach, improve sales velocity, and collaborate with Customer Success and Product teams to improve customer outcomes.

Requirements

Candidates should have 2–3 years of closing sales experience in SaaS or ecommerce technology and a record of meeting or exceeding quota in a fast-paced, high-volume environment. They should be organized, data-minded, consultative communicators who can manage multiple accounts and deals while moving efficiently from demonstration to close.

Skills

Account Management
Sales
Upselling
Cross-Selling
Full-Cycle Sales
Pipeline Management
Quota Attainment
Data Analysis
Opportunity Identification
Consultative Selling
Customer Discovery
Account Prioritization
Time Management
Sales Process Optimization
Product Demonstrations
Cross-Functional Collaboration

Benefits

Five Weeks Of Vacation
Paid Sick Leave
Six Weeks Of Remote Work Per Year
Paid Parental Leave
Monthly Lunch Allowance
Private Health Insurance
Retirement Pension
Home Office Setup Allowance
Learning And Wellness Budget
Company Summits And Retreats
Access To Premium AI Tools

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Ecommerce
Conversational Commerce
Artificial Intelligence
AI Agents
Account Management
Account Expansion
Upselling
Cross-Selling
Add-On Sales
New Product Sales
Full Sales Cycle
Product Demonstrations
Inbound Pipeline
Outbound Sales
Annual Contract Value
Quota Attainment
Customer Success
Product Collaboration
Data-Driven Selling
Customer Experience
Customer Personalization
Sales Velocity
Pain-Point Discovery
Online Merchants
Customer Re-Engagement
Chat-To-Checkout
ChatGPT
Claude
Granola

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Work requirements

Jobs in Canada