Find work in Canada.

561,037 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
FG
Service Manager - FFUN Motorsports Saskatoon
FFUN Group
Saskatoon, SK
- Full-time
…off‑road vehicles, motorcycles, and marine. We’re seeking a leader who can drive performance, grow shop volume, and deliver a best‑in‑class customer…
Added 11 mins ago
OA
Part-Time Apprentice Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Part-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 11 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 11 mins ago
W
Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's…
Added 11 mins ago
W
Creative Director
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's…
Added 11 mins ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services…
Added 11 mins ago
BS
Full-Time Sales Associate
Browns Shoes
Markham, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 11 mins ago
BS
Part-Time Cashier
Browns Shoes
Markham, ON
- Part-time
A customer-focused attitude - whether you have 1+ years of experience as a cashier or are eager to learn, if you’re passionate about helping people, we want you on our team.
Added 11 mins ago
A
Store Manager (temporary)
Ardene
Brantford, ON
- Full-time
…within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors…
Added 11 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Added 11 mins ago
Freelancer.Multibrand - Ott
ELC Beauty LLC
Ottawa, ON
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 11 mins ago
SC
Retail Sales Supervisor
Staples Canada
Winnipeg, MB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 11 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
…hit sales targets, coaching associates, and making sure every customer has a great experience. When management isn’t on the floor, you take the lead and keep everything running…
Added 11 mins ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 mins ago
Machine Builder Solution Manager
Siemens
Canada
…and decision-making, helping you become a trusted partner in customer…
Added 11 mins ago
C
Pharmacy Technician
Co-op
Prince Albert, SK
- Part-time
Reporting to the Pharmacy Assistant Team Leader, responsibilities for this position include the following:
Added 11 mins ago
C
Clerk/Cashier
Co-op
Air Ronge, SK
- Part-time
Reporting to the Air Ronge C-Store Team Leader, responsibilities for this position include the following:
Added 11 mins ago
FK
Production Technician
Fresenius Kabi Canada
Mississauga, ON
- Full-time
Placement within the range will be determined based on relevant skills, experience, qualifications, and internal equity. The final offer will reflect the successful candidate's background…
Added 26 mins ago
R
Superviseur des opérations / Operations Supervisor
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 26 mins ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 26 mins ago
G
High Lift Driver - Paying $21.81 hourly
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
- Full-time


Reporting into the Supervisor (Team Leader Air Side Team) the Driver is responsible for the correct load/off-load of the vehicles according to flight schedules, loading lists,…
Added 26 mins ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
At least one year of leadership experience in a restaurant, hospitality, or similar customer-focused environment
Added 26 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 mins ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
As a leader in Open Finance in Canada, we’ve grown since 2016 into one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with…
Added 26 mins ago
S
Technical Support Engineer
Sidetrade
Remote, Canada
- Full-time
- Remote
We’re proud of our 38 nationalities, and these diverse perspectives drive our innovation, one-team culture, and customer-first mindset. Sidetrade has been positioned as a Gartner® Magic…

GoSecure

Service manager

Saint John, NB, Canada
Toronto, ON, Canada
Montreal, QC, Canada
Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 3 years of experience in project management, professional services delivery, customer success, or a related field.
Posting language: English
Posted: Nov 2, 2026

Original job description

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes, and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. To learn more, please visit: https://www.gosecure.net.

GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading edge and bring your talents to a much sought-after high growth opportunity in technology- GoSecure!

GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA).

Summary

We are looking for service managers to join our Project Management Office team. Service managers work alongside IT security professionals to help manage customers, quality, budget and efforts associated with projects related to all our professional services. The candidate will mostly assist in delivering GoSecure’s services within the agreed upon duration, scope and constraints while managing stakeholders’ expectations and objectives.

Duties and responsibilities

Client Relationship Management

Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Build and maintain strong client relationships to ensure a positive customer experience.
Advocate for customer requests and issues across departments and facilitate timely resolution.
Ensure client expectations are clearly understood, communicated, and managed.
Address client concerns, issues, and escalations in a timely and professional manner.
Identify opportunities for service enhancements and follow-on consulting engagements.

Project Delivery Management

Plan and oversee the day-to-day delivery of projects throughout their entire lifecycle, including:

Initiation
Planning
Execution
Monitoring and Control
Closure

Ensure projects and services are delivered according to agreed scope, budget, quality standards, timelines, and contractual commitments.
Develop and maintain project plans, schedules, risk registers, issue logs, action logs, and status reports.
Monitor project progress and proactively identify, manage, and mitigate risks and escalations.
Coordinate project activities and dependencies across internal teams and client stakeholders.
Facilitate project governance activities, including status meetings, steering committees, and project reviews.

Resource & Operational Management

Work closely with consultants, practice leaders, and delivery teams to support resource planning and allocation.
Monitor resource utilization, workload balancing, and capacity forecasts.
Support staffing decisions for client engagements and strategic initiatives.
Coordinate onboarding and transition activities for project resources as required.

Reporting & Continuous Improvement

Develop and maintain project and service performance metrics, dashboards, and reports.
Track project financials, including budgets, forecasts, effort consumption, and profitability.
Monitor client satisfaction and service delivery performance.
Drive the adoption of standardized methodologies, templates, and best practices.
Identify opportunities to improve delivery processes, operational efficiency, service quality, and profitability.

Qualifications

The ideal candidate will possess the following qualifications:

Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. Equivalent combinations of education and relevant experience may be considered.
MBA, PMP certification, or other relevant project management certifications are considered assets.
Bilingual in English and French, with excellent verbal and written communication skills.
Minimum of 3 years of experience in project management, professional services delivery, customer success, or a related field.
Experience managing client-facing engagements and coordinating cross-functional teams.
Experience with resource planning, project reporting, and operational performance tracking.
Knowledge of cybersecurity concepts, information security, governance, risk and compliance (GRC), network security technologies, or managed security services is considered an asset.

Required Competencies

The following personal attributes and competencies are highly valued at GoSecure:

Strong interest in cybersecurity topics, including Ethical Hacking, Managed Security Services, Security Architecture, Governance, Risk and Compliance (GRC), and emerging security trends.
Excellent analytical and problem-solving skills.
Strong organizational and planning capabilities with exceptional attention to detail.
Ability to manage multiple priorities concurrently in a fast-paced environment.
Ability to work independently while fostering collaboration across teams.
Strong customer service and relationship management skills.
Excellent verbal, written, and presentation skills in both English and French.
Energetic, proactive, and results-oriented, with a positive "can-do" attitude.
Demonstrated ability to build trust with clients and internal stakeholders.

Why come to GoSecure?

3 weeks’ vacation, 5 personal days, paid bereavement days
13 paid holidays
Group insurance plan: health, dental, vision, disability, life, travel
Employee assistance program (Dialogue)
RRSP and matching employer contribution
Peer recognition program and other awards granted throughout the years
Company stock options
Discounts on a variety of merchants
Young and dynamic team always striving to improve

and much more!

Apply About employer

More about this job

Responsibilities

The service manager will oversee the end-to-end delivery of professional services projects while managing client expectations, budgets, and quality standards. They will also act as the primary point of contact for clients and coordinate resources across internal teams to ensure project success.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 3 years of experience in project management or professional services. Proficiency in both English and French is required, along with strong organizational skills and knowledge of cybersecurity concepts.

Skills

Project delivery management
Resource planning
Project governance
Risk management
Cybersecurity knowledge
Analytical skills
Problem-solving
Communication skills
Stakeholder management
Budget tracking
Operational efficiency
Performance reporting
Cross-functional team coordination
Service delivery

Benefits

3 weeks vacation
5 personal days
Paid bereavement days
13 paid holidays
Group insurance plan
Employee assistance program
RRSP and matching employer contribution
Peer recognition program
Company stock options
Discounts on a variety of merchants

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
Project Management
Managed Detection and Response
Endpoint Security
Network Security
Cloud
SaaS
PMP
MBA
GRC
Ethical Hacking
Security Architecture
Risk Management
Project Lifecycle
Resource Allocation
Client Success
Professional Services
Governance
Compliance
Operational Performance
Stakeholder Management
Budgeting
Reporting
Dashboarding
IT Security
Malware
Threat Detection
Consulting
Project Governance
Capacity Forecasting

Report this job