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Technical Account Manager - Client Expansion (QC Province)

  • Montreal, QC, Canada
  • Quebec, QC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. To learn more, please visit: https://www.gosecure.net.

GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading-edge and bring your talents to a much sought-after high growth opportunity in technology- GoSecure!

GoSecure is an Equal Opportunity Employer committed to hiring a diverse work team (EEO/AA).

Who we are looking for

We are looking for a high-energy, relationship-driven professional who combines technical curiosity, strong interpersonal skills, and a passion for helping clients solve cybersecurity challenges.

We are open to two types of candidates:

  • A strong sales professional with a technical background: Someone with proven relationship-building and business development skills who understands cybersecurity technology and can confidently engage technical stakeholders.
  • A strong technical professional with exceptional people skills: Someone with solid cybersecurity expertise who genuinely enjoys client interactions, communicates complex concepts clearly, builds trust naturally, and has the drive to develop commercial opportunities.

You do not need to come from a traditional Technical Account Management background. What matters most is your ability to connect with clients, understand their challenges, recognize opportunities, and turn technical conversations into business value.

Your mission

Become a trusted cybersecurity advisor to GoSecure's existing managed clients while proactively identifying opportunities to expand their security coverage and adoption of our solutions.

You will use your technical understanding, relationship-building abilities, and commercial drive to uncover client needs, develop solutions, and work with Account Executives to generate incremental recurring revenue.

We are not simply hiring someone to manage accounts. We are looking for someone who can energize client relationships, uncover opportunities others might miss, and help turn our installed base into a powerful growth engine.

Qualifications

  • Experience in cybersecurity sales, technical account management, sales engineering, solutions architecture, cybersecurity consulting, or another relevant client-facing role.
  • A solid technical foundation in cybersecurity, combined with strong interpersonal and communication skills.
  • Demonstrated ability to build relationships, influence decisions, and identify opportunities.
  • Strong interest in business development, account expansion, and revenue growth.
  • Professional fluency in both French and English is required.
  • A positive, energetic, self-motivated personality with a strong client-first mindset.

We value attitude, energy, curiosity, and interpersonal skills as much as technical qualifications.

What will make you successfull

  • High energy and a proactive mindset: You bring enthusiasm, initiative, and a strong sense of ownership to every client interaction.
  • Exceptional interpersonal skills: You are personable, engaging, approachable, and genuinely enjoy building relationships
  • Fully bilingual - French and English: You can confidently lead client meetings, technical discussions, and business presentations in both languages.
  • Technical credibility: You understand cybersecurity concepts and can learn GoSecure's technology and service portfolio quickly.
  • Commercial instincts: You naturally recognize client needs, identify growth opportunities, and enjoy contributing to revenue generation.
  • Strong communication skills: You can explain complex technical subjects in simple, compelling business terms.
  • Client-facing confidence: You are comfortable engaging IT teams, security professionals, CISOs, and executive decision-makers.
  • Collaborative spirit: You work effectively with Account Executives, technical specialists, and service delivery teams.

Why come to GoSecure?

  • 3 weeks’ vacation, 5 personal days, paid bereavement days
  • 13 paid holidays
  • Group insurance plan: health, dental, vision, disability, life, travel
  • Employee assistance program (Dialogue)
  • RRSP and matching employer contribution
  • Peer recognition program and other awards granted throughout the years
  • Company stock options
  • Discounts on a variety of merchants
  • Young and dynamic team always striving to improve

and much more!

More about this job

Responsibilities

Act as a trusted cybersecurity advisor to existing clients while proactively identifying opportunities to expand their security coverage. Collaborate with account executives to develop solutions and generate incremental recurring revenue.

Requirements

Requires a solid technical foundation in cybersecurity combined with strong interpersonal and communication skills. Professional fluency in both French and English is mandatory for this client-facing role.

Skills

  • Cybersecurity
  • Technical account management
  • Sales
  • Business development
  • Relationship building
  • Client relations
  • Communication
  • Strategic planning
  • Revenue growth
  • Technical consulting
  • Solutions architecture
  • Bilingualism
  • Public speaking
  • Problem solving
  • Account expansion
  • Stakeholder engagement

Benefits

  • Vacation
  • Personal days
  • Bereavement leave
  • Paid holidays
  • Group insurance plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Travel insurance
  • Employee assistance program
  • RRSP
  • Employer matching contribution
  • Peer recognition program
  • Company stock options
  • Merchant discounts

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Security & Safety
  • Sales
  • Consulting
  • Customer Service & Support

Keywords

  • Cybersecurity
  • Managed Detection and Response
  • MDR
  • Endpoint security
  • Network security
  • SaaS
  • Cloud security
  • Malware
  • Account management
  • Sales engineering
  • Solutions architecture
  • Business development
  • CISO
  • IT security
  • Revenue generation
  • Client expansion
  • Technical sales
  • Consulting
  • Relationship management
  • Strategic growth

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