Find work in Canada.

557,004 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
LC
Department Manager, Joe Fresh Apparel
Loblaw Companies Limited
New Minas, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 7 mins ago
Retail Sales Associate
Fire & Flower Inc.
Kawartha Lakes, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 7 mins ago
S
Associate Optometrist
Specsavers
Kitchener, ON
- Contract
Supported by a dedicated, patient-focused team, the environment is known for its professional atmosphere. This is an excellent opportunity for an optometrist who values clinical autonomy,…
Added 7 mins ago
Inventory Lead
Laura Canada
Ottawa, ON
As a Store Inventory Lead, you possess a passion for fashion, you are detail-oriented and you like that everything is where it should be. You will be part of a winning team that provides a…
Added 7 mins ago
Corporate Store Supervisor II
Bulk Barn
Kamloops, BC
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 7 mins ago
SB
Retail Sales Supervisor
Staples Business
Moncton, NB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 7 mins ago
MG
District Manager
Mind Games
Ottawa, ON
- Full-time
…<strong>District Manager – Ottawa Region</strong> to lead multi-store performance, inspire high-performing teams, and deliver exceptional customer experiences across our retail…
Added 7 mins ago
JI
Strategic Partnerships & Business Development Manager
Jumbo Interactive
Calgary, AB
- Full-time
Proactively identify, target and pursue new corporate partnerships across automotive, travel, real estate, retail, consumer products, hospitality, entertainment, home, technology, media and…
Added 7 mins ago
SB
Trade Marketing Manager (West)
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Lead and coach a team of Brand Activity Managers.
Added 8 mins ago
TH
Loss Prevention Specialist Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
…preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental program compliance in their assigned store (s). The APS will drive…
Added 8 mins ago
D|
Demand Planning Manager
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
2+ years of people management and/or leadership experience, with the ability to lead and develop a team of 1–2 Regional Demand Planners.
Added 8 mins ago
GT
Learning Solutions Architect
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $57 CAD / hour
- Contract
The Learning Solutions Architect is responsible for partnering with the Branch Banking Colleague Capabilities Team to execute on the Branch Banking Learning Plan. The candidate will report…
Added 8 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 8 mins ago
ME
Accounts Payable Supervisor
Mark Edwards
Montreal, QC
- Full-time
Reporting to the Controller, you will supervise the day-to-day accounts payable operations, lead and develop the AP team, and ensure that local and international vendors – including our…
Added 22 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 22 mins ago
MS
Merchandise Manager - Full-Time
Michaels Stores
Canada
- Full-time
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Added 22 mins ago
B
Investment Specialist
BMO
Calgary, AB
- Full-time
Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
Added 22 mins ago
store manager - Milton, ON
Starbucks
Milton, ON
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 22 mins ago
MC
Director, Sales and Business Development
Masco Canada
Mississauga, ON · St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
…Director, Sales and Business Development, to join our Sales team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from…
Added 37 mins ago
OB
Affiliate & Partnerships Manager
Odd Bunch
Remote, Canada
- Full-time
- Remote
This is a player-coach role. You'll set the strategy and then execute it alongside a small team in a lean environment. The person who does well here is comfortable working in a cohort…
Added 37 mins ago
RJ
Horloger/Horloger Senior - Watchmaker/Senior Watchmaker
Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
Montreal, QC
- Full-time
…currently seeking passionate and driven individuals to join our team and represent the brand’s legacy with…
Added 37 mins ago
M
Staff Engineer - Backend & Architecture
MapsPeople
Toronto, ON
- Full-time
Lead complex technical initiatives that span multiple engineering teams
Added 53 mins ago
Lead Optometrist- LaSalle
Specsavers
ON · Windsor, ON
The Specsavers retail store is owned and managed by experienced optician. The team of trained eyecare consultants at the store welcome and guide your patients through pre-testing.
Added 53 mins ago
BC
Financial Solutions Associate - Lonsdale Branch
Beem Credit Union
North Vancouver, BC
- Full-time
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
Added 53 mins ago
LC
Lead Sales Associate | Full-Time | Kitchener
Linen Chest
Kitchener, ON
- Full-time
At Linen Chest, we believe that a great in-store experience starts with a welcoming, caring and passionate team. As a Sales Associate, you play an essential role in the customer experience…

goswim.ca

Operations Manager

Ottawa, ON, Canada
Nepean, ON, Canada

Base salary: $52,000 to $60,000, based on your experience and demonstrated management capability. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Base salary: $52,000 to $60,000, based on your experience and demonstrated management capability.
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

About the company

We are a growing specialty competitive swimwear and aquatics retail and e-commerce business in Ottawa, Ontario. We serve competitive athletes, families, swim clubs, coaches and teams across Canada. Our operation includes a retail store, a Shopify e-commerce site, club and team programs, custom apparel, in-house decoration, and events.

About the role

We are looking for a hands-on Operations Manager to own our day-to-day operations while building the systems, processes and team for our next stage of growth.

This is not a role where every process already exists. Some of our systems are well established; others still need to be created, improved or documented. The right person is excited by that.

It is also not a desk-only role. You will work directly in the operation: serving customers, managing orders, coordinating fulfillment, organizing inventory, supporting events and working alongside the team when needed. At the same time, it is a true management role. We need someone who identifies priorities, organizes workloads, anticipates problems, coordinates people and follows through to completion without continuous direction.

Over time, you will take ownership of the day-to-day operation so the Director can focus on strategy, partnerships and growth.

Run the operation. Build the systems. Lead the team. Learn the industry.

What you will own

Operations and fulfillment

Daily retail and e-commerce operations, the order queue and the fulfillment schedule.
Daily and weekly priorities, and workload planning in high-volume periods.
Spotting delays, bottlenecks and risks before they become customer problems.
Clear ownership and follow-up on every open order, and commitments met on time.
Shopify order management and related systems.

Processes and systems

Designing, documenting and improving processes, SOPs, checklists and routines.
Keeping knowledge written down so anyone on the team can do the work if you are out.
Turning recurring problems into permanent fixes.
Using technology, automation and AI tools to save time, with human review and care for customer data.
Helping move the company from owner-dependent execution to a team-led operation.

Customer experience

Building a culture of attentive, knowledgeable service across email, phone, SMS and social.
Staying organized and calm with many customers and projects at once.
Saying no when needed, with empathy, a reason and an alternative, so the customer stays happy.
Owning customer issues until they are resolved, and supporting relationships with clubs and coaches.

Team

Setting daily priorities, delegating, following up and holding people accountable.
Training employees on products, systems and service standards, and coaching junior staff.
Taking part in recruiting and onboarding as we grow.

Inventory, store and events

A clean, organized, customer-ready store, with opening and closing procedures done.
Monitoring stock, receiving and verifying deliveries, and following up on purchase orders and suppliers.
Coordinating events and preparing inventory and materials. Occasional evenings and weekends.

What we are looking for

Takes ownership and drives results without continuous direction; follows through on commitments.
Notices unfinished, delayed or disorganized work and acts on it.
Highly organized, with a real system for managing many tasks and projects; calm in high-volume periods.
Enjoys creating structure, writing processes down and improving how things work.
Delegates and follows up; communicates problems early and brings possible solutions.
Treats customer service as part of the culture, and can say no in a way that keeps the customer happy.
Comfortable learning new systems and tools, including AI.
Genuine interest in learning our specialized industry and products.
Commercial mindset: understands how operations, customer experience and sales connect.
Comfortable in a growing small-business environment.

If you prefer a detailed daily task list before deciding what to work on, this role is probably not the right fit.

Experience

Relevant experience may include retail or store management, e-commerce operations, order fulfillment or inventory, team leadership, hospitality or other high-volume customer-facing environments, and growing or entrepreneurial businesses. Experience supervising people is strongly preferred. Shopify experience, English/French bilingualism and a sports or active background are assets.

Requirements

Full-time, in-person work in Ottawa, including Saturdays as part of the regular schedule.
Flexibility for occasional events, evenings, weekends and peak season.
Valid driver's licence and reliable transportation.
Strong written and verbal communication in English.
Comfortable with computers and learning new systems.
Legally eligible to work in Canada.

Compensation

We believe in rewarding results. Your pay here is built on merit: the more value you create, the more you earn.

Base salary: $52,000 to $60,000, based on your experience and demonstrated management capability.
Quarterly performance bonus: a bonus on top of your base salary, earned by results. Bonuses recognize outcomes such as orders shipped on time, customers updated proactively, processes documented and improved, and the growth of the business.
Event compensation: additional pay for events, where applicable.
Regular performance reviews: your pay and responsibilities are reviewed as you deliver results and the company grows.
Growth path: as the business grows, your role, responsibilities and earning potential grow with it.
Employee benefits: product discounts for you and your team.

The bonus targets are set clearly in advance, so you always know what is expected and how you will be measured.

What success looks like

Success is not how many tasks you personally complete. It is an operation where customers are updated proactively, orders are progressing, priorities are clear, delays are caught early, the team knows what it is responsible for, the schedule is met, processes are written down so anyone can follow them, and day-to-day operations run without continuous involvement from the Director. Meanwhile the business keeps winning more clubs and customers, and the operation grows as needed.

Why join us

You will join a growing business at a stage where your work directly shapes how it develops: building processes, developing people and creating the structure for continued growth.

You will not simply inherit an operation. You will help build it.

Apply About employer

More about this job

Responsibilities

Manage daily retail and e-commerce operations, order fulfillment, inventory, customer issues, events, and team priorities. Build and document processes, coach and hold staff accountable, and ensure operations run reliably without continuous direction from the Director.

Requirements

The role calls for relevant experience in retail, e-commerce, fulfillment, inventory, team leadership, or another high-volume customer-facing environment; supervisory experience is strongly preferred. Candidates must be organized, self-directed, comfortable learning systems and tools, communicate strongly in English, have a valid driver's licence and reliable transportation, and be legally eligible to work in Canada.

Skills

Operations Management
Team Leadership
Order Fulfillment
E-Commerce Operations
Shopify
Inventory Management
Process Improvement
Standard Operating Procedures
Workload Planning
Customer Service
Delegation
Staff Training
Supplier Coordination
Event Coordination
Problem Solving
Written and Verbal Communication

Benefits

Product Discounts
Quarterly Performance Bonus
Event Compensation
Regular Performance Reviews
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
E-Commerce
Shopify
Order Management
Order Fulfillment
Inventory Management
Workload Planning
Process Documentation
Standard Operating Procedures
Checklists
Automation
Artificial Intelligence
Customer Experience
Team Leadership
Delegation
Staff Training
Recruiting
Onboarding
Supplier Coordination
Purchase Orders
Event Coordination
Competitive Swimwear
Aquatics Retail
Custom Apparel
In-House Decoration
Club and Team Programs

Report this job