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Government of Alberta

Issues Manager, Alberta Emergency Management Agency

AB, Canada

Pay: Job Information Job Title: Issues Manager, Alberta Emergency Management Agency Job Requisition ID: 87613 Ministry: Public Safety and Emergency Services Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary/Wage: Permanent Scope: Open Closing Date: October 1, 2026 Classification: Manager Zone 2 / (M41Z2) Salary: $3,920.66 to $5,276.07 bi-weekly ($102,329 to $137,705 / year)
Apply by: Oct 1, 2026
Working hours: 36.25 hours per week
Posting language: English
Posted: Sep 18, 2026

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Original job description

Job Information
Job Title: Issues Manager, Alberta Emergency Management Agency
Job Requisition ID: 87613
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Permanent
Scope: Open
Closing Date: October 1, 2026
Classification: Manager Zone 2 / (M41Z2)
Salary: $3,920.66 to $5,276.07 bi-weekly ($102,329 to $137,705 / year)

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

Our agency also works to ensure vital public services, such as government services and first responders, are available during a crisis.

To learn more about Public Safety and Emergency Services, follow the link to: https://www.alberta.ca/public-safety-and-emergency-services.aspx.

Role Responsibilities

The AEMA Issues Manager works directly with the Assistant Deputy Minister/Deputy Managing Director and in close collaboration with AEMA's executive team to provide leadership, coordination, and guidance to enable effective identification, assessment, and resolution of ongoing and emerging issues.

Responsibilities Include:

Determining the nature and priority of issues, researching, and coordinating the assembly of supporting information, and recommending/taking appropriate action to ensure issues are dealt with in a timely, accurate, and coordinated manner.
Working with the program areas within AEMA, the Ministry, the Goa and partner agencies and stakeholders to ensure that the Assistant Deputy Minister/Deputy Managing Director is fully informed and prepared to address ongoing and emergent events.
Management of information flow within AEMA in support of Agency, Ministry and GoA goals and objectives.
Supervision of the Action Request Tracking System (ARTS) process within the Agency in collaboration with Executive Correspondence Unit, Deputy Minister's Office, Minister's Office and Premier's Office.

In the event of a significant emergency, the Manager may act for the Executive Advisor to the Assistant Deputy Minister/Deputy Managing Director to ensure cross Government of Alberta emerging incident reporting is completed.

The Issues Manager must understand precedents, organizational history, recent developments and guidance along with emerging trends to properly respond to information requests. The Issues Manager must be able to rely on a network of professional contacts within AEMA (leadership team, management, and team members), the Assistant Deputy Minister/Deputy Managing Director’s Office, Ministerial Correspondence Unit, Communications and Public Engagement, other ministry staff, and external stakeholders. The Issues Manager must develop an intuitive understanding of how specific issues and problems need to be addressed within the overall framework of available information time and resources.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Creative Problem Solving: Works in open teams to share ideas and process issues. Uses wide range of techniques to break down problems. Allows others to think creatively and voice ideas. Brings the right people together to solve issues. Identifies new solutions for the organization.
Agility: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions and takes action in uncertain situations and creates a backup plan
Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration.
Drive for Results: Takes and delegates responsibility for outcomes. Uses variety of resources to monitor own performance standards. Acknowledges even indirect responsibility. Commits to what is good for Albertans even if not immediately accepted. Reaches goals consistent with APS direction.
Develop Networks: Makes working with a wide range of parties an imperative. Creates impactful relationships with the right people. Ensures needs of varying groups are represented. Goes beyond to meet stakeholder needs.
Build Collaborative Environments: Ensures all needs are heard and understood. Involves a wide group of stakeholders when working on outcomes. Involves stakeholders and shares resources. Positively resolves conflict through coaching and facilitated discussion. Uses enthusiasm to motivate and guide others. Acknowledges and works with diverse.

Qualifications

Required:

University degree in a field related to the position assignment such as Public Administration, Business Management, Emergency Management, PLUS 4 years related experience or equivalency as described

Equivalency:

Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
- For Example:
  - Related 1 year certificate PLUS a minimum 7 years of experience
  - Related 2-year diploma PLUS a minimum 6 years of experience
  - Related minimum 8 years of experience

The successful candidate MUST also have:

Demonstrated ability to analyze issues critically when preparing briefing material and to perform necessary research
Good working knowledge of government structures, initiatives, and protocols, at the provincial and federal levels, is required to identify potential impacts on divisional activities
Thorough understanding of principles and processes associated with policy development.
Excellent knowledge of English language and structure and rules for drafting or reviewing briefing material or correspondence for the Deputy Managing Director, Managing Director, Deputy Minister, or Ministers signature.
Skills in plain language document preparation, understanding for readability requirements, and awareness of alternate documents formats.
Working knowledge of software tools used to carry out responsibilities (i.e. Microsoft Office, Excel, PowerPoint, and Internet applications) and relevant Ministry and AEMA administrative/computing systems.
Previous supervisory experience along with team management principles and approaches to effectively lead Issues Management across AEMA

Assets:

Awareness of and sensitive to change at the political level that may impact decisions at the AEMA level. A comprehensive understanding of AEMA programs, especially when reviewing documents for accuracy. Knowledge of the government budget and contract processes
Knowledge of the AEMA structures for appropriate routing of requests and knowing where to go for needed support
In-depth knowledge of the Ministry and Government of Alberta policies, programs, and processes, such as decision making and approval processes, AR processes and standards, Human Resource processes etc.
Thorough knowledge of AEMA programs
In-depth knowledge of Ministry and GoA policies, programs, and processes
Experience working in emergency services or for an emergency response agency

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent Full-time position

Hours of Work: 36.25 hours per week

Location: Edmonton

Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

Working for the Alberta Public Service
Management Employee Pension Plan (MEPP)
Alberta Public Service Benefit Information
Professional learning and development
Research Alberta Public Service Careers tool
Positive workplace culture and work-life balance

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please see Job Application Resources for information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Dana Polutnik at [email protected].

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More about this job

Responsibilities

The Issues Manager provides leadership and coordination for the identification, assessment, and resolution of emerging issues within the Alberta Emergency Management Agency. They manage information flow and supervise the Action Request Tracking System while ensuring executive leadership is prepared for emergency events.

Requirements

Candidates must possess a university degree in a relevant field plus four years of related experience, or an equivalent combination of education and experience. A thorough understanding of government structures, policy development, and excellent written communication skills are required.

Skills

Issues management
Strategic planning
Policy development
Stakeholder engagement
Emergency management
Briefing material preparation
Research
Supervision
Communication
Government protocols
Project coordination
Risk management
Data analysis
Public administration
Crisis management

Benefits

Professional learning and development
Positive workplace culture
Work-life balance

Visa sponsorship

Not detected in the job text

Hiring contact

Dana Polutnik

Hiring contact email

[email protected]

Keywords

Emergency Management
Public Safety
Government of Alberta
Issues Management
Policy Development
Stakeholder Relations
Briefing Notes
Action Request Tracking System
Crisis Management
Strategic Leadership
Public Administration
Business Management
Risk Assessment
Government Protocols
Microsoft Office
Project Coordination
Emergency Response
Administrative Systems
Communication
Research

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