Job Information
Job Title: Priority Issues Coordinator
Job Requisition ID: 85695
Ministry: Public Service Commission
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: July 23, 2026
Classification: Program Services 3E
Salary: $2,935.39 to $3,850.29 bi-weekly ($76,613 - $100,492/year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit: https://www.alberta.ca/about-the-alberta-public-service.
The Learning and Engagement (L&E) Branch in the PSC designs and delivers training and recognition programs for the Alberta Public Service (APS) to cultivate a capable and engaged public service workforce that will continue to build a stronger province for current and future generations.
Role Responsibilities
Do you thrive on chaos? Neither do we. But if you get a quiet thrill from making complex, fast-moving work feel organized and efficient, this role is for you.
Reporting to the Executive Director of L&E, the Priority Issues Coordinator sits at the centre of a busy corporate services branch that has high standards of service excellence. The role does more than administer processes. The position is responsible for connecting the dots across priorities and ensuring leadership has a clear line of sight to act strategically and effectively.
What You Will Do:
- Identify emerging issues, sensitivities, and crossâcutting impacts, and highlight what requires executive awareness or action.
- Coordinate responses to timeâsensitive requests by quickly bringing together relevant context and implications.
- Track timelines, issues, dependencies, and pressures across multiple initiatives, and bring them together into a coherent picture.
- Prepare clear, concise briefings and summaries that give the Executive Director a reliable line of sight across training, recognition and event initiatives.
- Work with managers and directors to clarify information, align materials, and support resolution of issues.
- Facilitate discussions to support shared understanding of issues and alignment on next steps.
To be successful in this role, you need to:
• Think in systems: You can see how multiple initiatives connect and anticipate how changes or issues in one area may affect others.
• Communicate with impact: You are able to distill complex, evolving information into clear, concise messages that hit the right tone for the right audience.
• Apply sound judgment: You can assess what matters, differentiate what can be resolved at the working level, and know when and how to elevate issues.
• Manage competing priorities: You stay organized and focused while working across multiple initiatives with tight timelines and shifting direction.
• Build strong relationships: You work effectively through consultation and influence, even when you don’t have direct authority.
• Stay calm under pressure: You can respond to urgent requests and changing priorities without losing sight of key issues or quality controls.
Please click on this link to view the job description for this position.
APS Competencies
Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Agility: Prioritizes and manages competing priorities.
Drive for Results: Achieves results on priorities despite ambiguity in process, evolving challenges, and tight timelines.
Build Collaborative Environments: Works in a proactive, collaborative and integrated fashion to support ongoing initiatives.
Systems Thinking: Integrates different types of policies and client priorities to identify the correct solution to each problem.
Qualifications
Your cover letter and resume will be used to assess your qualifications, including your written communication skills and your attention to detail.
Ensure your cover letter meets all of the following criteria:
- Includes a professional salutation;
- Identifies the relevant job opportunity (i.e. Priority Issues Coordinator);
- Is concise, without spelling/grammatical errors;
- Clearly identifies the number of years of experience you have working in a public sector organization (e.g. federal/provincial/municipal government, school board, hospital, etc.); and
- Provides a clear and concise example of a time you took initiative to improve a process so that you and your team could operate more effectively.
Ensure your resume meets all of the following criteria:
- Includes the starting and ending month & year of each role;
- Is concise, without spelling/grammatical errors;
- Has a clear, consistent layout that demonstrates your attention to detail; and
- Provides information about each role using clear and concise bullet points.
Applications without a cover letter and resume that meet all of the above criteria will not be considered.
Note: Prior to selecting candidates for interviews, applicants may be requested to submit a short written assignment.
Minimum recruitment standard: University graduation in Public Administration, Business Administration, Public Policy or a related field and 2 years of progressively responsible related experience.
Equivalency: Related education or experience is considered on the basis of:
• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education
Other requirements (i.e. âmust havesâ to be considered for the role):
- Experience preparing clear, wellâstructured written materials such as briefing notes, situation reports, or options papers in a public sector or similar environment.
- Experience coordinating work with defined timelines, including managing competing priorities and adjusting work in response to changing direction.
- Awareness of the Alberta Public Serviceâs departments and decision-making structures.
Assets (i.e. ânice to havesâ):
- Experience analyzing and developing policies and/or strategies in the Alberta Public Service.
- Experience working with stakeholders to gather input, understand different perspectives, and support alignment on shared priorities.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Notes
To be considered for this competition, your application must include a well-written cover letter and resume. Carefully review the Qualifications section to see the specific requirements for the cover letter and resume that are unique to this role. If your application does not include a cover letter and resume that clearly meet these requirements, your application will not be considered.
Location and Hours of Work:
Our office is located in downtown Edmonton, with on-site attendance required to meet the operational needs of the role.
Business hours are Monday to Friday, 8:15 am to 4:30 pm. Hours of work are 7.25 hours per day / 36.25 hours per week. Modified work hours may be available on a case-by-case basis, subject to government policy and operational viability.
Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
More information about working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Leadership and mentorship programs
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Cindy Zaiffdeen at [email protected].
