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Added 5 mins ago
GA
Senior Immigration Law Clerk / Paralegal
Green and Spiegel
Toronto, ON
- Full-time
…reflects the diversity of the clients they serve and can provide services in approximately 30 languages. Knowing that you have a significant role in helping people at a critical point in…
Added 5 mins ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 5 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
BS
Business Development Representative
Bulletproof Solutions Inc
Fredericton, NB
- Full-time
Mental Health Counselling and Family Assistance Program
Added 20 mins ago
Bilingual Apprenticeship Training Coordinator
Business, Mining, Trade and Job Creation
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 21 mins ago
H
Nurse B - Clinical Coordinator
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: The Nurse Coordinator for the Provincial Pediatric Allergy/Immunology Program is responsible for coordinating and ensuring continuity of care for pediatric patients with…
Added 21 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
Job Description: HealthLine 811 is a technology rich, evolving provincial program that offers free, confidential health, mental health & addictions information and supportive telephone…
Added 21 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
Job Description: HealthLine 811 is a technology rich, evolving provincial program that offers free, confidential health, mental health & addictions information and supportive telephone…
Added 21 mins ago
M
Licensed Assistant
Manulife
Burlington, ON
- Full-time
…comfortable managing a range of tasks in a fast-paced financial services…
Added 21 mins ago
CO
Assistant Program Coordinator - Youth
City of New Westminster
New Westminster, BC · Youth Services, British Columbia
- Full-time
- Temporary
As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a…
Added 21 mins ago
HR
Sales Associate - Retail
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
- Part-time
Mandatory Training Requirement: Successful candidates must be available to attend a mandatory three (3) day paid compliance and orientation program as part of the onboarding process.
Added 21 mins ago
Trades Helper
Public Service Delivery
Brandon, MB
…the labour supporting the delivery of the planned maintenance program and unplanned maintenance on facility grounds, plumbing components, HVAC equipment, pumps, and architectural components…
Added 35 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
This is not a corporate IT, managed services, system administration or software product development role. We are particularly interested in candidates whose technology experience has been…
Added 35 mins ago
NS
Director - Interprofessional Practice & Learning
Nova Scotia Health Authority
Halifax, NS
- $67.23 to $82.35 CAD / hour
- Full-time
…non-regulated), as well as for other care providers and support…
Added 35 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
This is not a corporate IT, managed services, system administration or software product development role. We are particularly interested in candidates whose technology experience has been…
Added 35 mins ago
Registered Nurse, ENT Clinic
Nova Scotia Health and IWK Health
Halifax, NS
Department/Program: ENT Clinic, Children's Medical Care
Added 50 mins ago
MC
Member Services Representative - Part-Time - Fonthill Branch
Meridian Credit Union
ON · Fonthill, ON
- $45,000 to $49,000 CAD / year
- Part-time
As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 50 mins ago
AP
Pest Technician - We'll Train! (Base Salary, Commission & Bonus included)
Abell Pest Control
Coquitlam, BC · Pitt Meadows, BC
- Full-time
Manage schedule and route to ensure services are completed in a timely manner
Added 50 mins ago
RS
Diesel Truck Technician Trainee
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
…enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a mentor and receive hands-on experience and knowledge in a professional shop…
Added 50 mins ago
MH
Global Business Development Representative Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
We are looking for a Global Business Development Representative Manager to lead Maya HTT’s business development capability across geographies and commercial motions. This role will…
Added 50 mins ago
SC
Housing Advisor (FT Permanent) - 6280G
Starling Community Services
Kitchener, ON
- Full-time
Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
Added 1 hour ago
LH
2600002926 - Service Associate
Lakeridge Health
Bowmanville, ON
- Full-time
The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members…
Added 1 hour ago
LH
2600002939 - Registered Nurse
Lakeridge Health
Ajax, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 1 hour ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
Technical Inside Sales Representative - Bypass Division
Added 1 hour ago
PT Residential Community Living Worker (Kamloops)
Connective
Kamloops, BC
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Government of New Brunswick

Customer Service Representative

Burton, NB, Canada

Salary: $25.82 - $30.59 hourly. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $25.82 - $30.59 hourly.
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Service New Brunswick

Customer Service Representative, ASL 3

Open Competition

Permanent Full-time

17596 (R85-2026/27-467)

Burton

Service New Brunswick is seeking an individual to join the Burton team as a Customer Service Representative.

Working at Service New Brunswick is more than just a job - it’s an opportunity to build a meaningful career. Guided by our vision of "Elevating Service Excellence", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.

Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2026!

What We Offer

At SNB, our people are at the heart of everything we do. We are:

Human-Centered: We prioritize well-being and flexibility for our employees.
Driven by Growth: We invest in your professional development and career advancement.
Celebrating Excellence: We recognize and reward outstanding contributions.
United by Purpose: Every project you work on makes a real difference for New Brunswickers.
Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development.

SNB also offers a comprehensive employee benefits package.

As a member of the Service Centre, you will be responsible to provide over‑the-counter government services to the public in accordance with related acts, policies, and procedures. Responsibilities will include but are not limited to:

Assisting and supporting clients as they access government services.
Examining and verifying customer information to ensure accuracy based on established requirements and guidelines.
Accessing and processing electronic forms and information while updating customer records and processing payments.
Effective cash handling and balancing.
Performing other related tasks as required.
Experience processing complex computerized transactions
Candidates will be required to undergo Criminal History Clearance prior to appointment

If you’re interested in learning more about our team and how our customer service representatives make the lives of New Brunswickers better on a daily basis, please use click here.

Please ensure that you indicate the competition number 17596 (R85-2026/27-467) when applying.

ESSENTIAL QUALIFICATIONS: High school or GED supplemented by a one (1) year related post-secondary diploma plus a minimum of three years of customer service or related work experience. Subject to the response to this competition, an equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate:

Experience processing complex computerized transactions

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS: The following operational requirement(s) is also required:

Candidates will be required to undergo Criminal History Clearance prior to appointment
You must be eligible for appointment as Commissioner of Oaths which requires you to be over the age of 19, have a clear background check and be a Canadian Citizen.
Some weekday evening and Saturday morning work hours will also be required.
Some travel to other Service Centres within the region may be required therefore candidates must possess a valid New Brunswick driver’s license and have their own means of transportation

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:

Analytical Thinking
Client Service Orientation
Commitment to Learning
Effective Interactive Communication
Results Orientation
Self-Confidence
Teamwork and Cooperation

TECHNICAL COMPTENCIES: The successful candidate will possess the following technical competencies:

Ability to Use Office Technology, Software, and Applications
Records and Information Management

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $25.82 - $30.59 hourly. Administrative Services Level 3 - Administrative Assistants, Clerical and Regulatory, Office, Data Processing and Duplicating Equipment Operation.

The wage scales shown reflect the newly signed NBU Collective Agreement. During the implementation period, new hires may temporarily be placed on the wage scale in effect prior to the new collective agreement. Once processing is complete, employees will receive any applicable retroactive adjustments.

We strongly encourage you to submit your application via the online portal https://www.ere.gnb.ca/competition.aspx by using the “Apply Online” button to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by November 16, 2026 and indicate competition number 17596 (R85-2026/27-467).

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact pc@snb.ca.

We thank all those who apply however only those selected for further consideration will be contacted.

We are an Equal Opportunity Employer.

Veterans who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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More about this job

Responsibilities

The representative provides over-the-counter government services to the public while verifying information and processing electronic forms. They are also responsible for effective cash handling and maintaining accurate customer records.

Requirements

Candidates must have a high school diploma or GED plus a one-year post-secondary diploma and at least three years of relevant experience. Proficiency in both English and French is required, along with the ability to obtain a Criminal History Clearance.

Skills

Customer service
Cash handling
Data entry
Analytical thinking
Interactive communication
Office technology
Records management
Transaction processing
Teamwork
Problem solving

Benefits

Employee recognition program
Mentoring program
Training and development opportunities
Leadership development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Government Services
Cash Handling
Data Processing
Records Management
Administrative Services
Public Sector
Criminal History Clearance
Commissioner of Oaths
Bilingual
Office Technology
Transaction Processing
Analytical Thinking
Client Service Orientation
Teamwork

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