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Government of Yukon

Library Assistant

Whitehorse, YT, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Summary And Requirements

This posting is for two 6-month casual positions. Working as needed up to 75 hours bi-weekly.

Who We Are

As the Yukon government’s most diverse department, Community Services has a place for you. Under the Community Services umbrella, there are 18 unique branches where you can apply your skillset. All branches strive to empower communities to be vibrant, healthy, and sustainable. Community Services develops our team and invests in people so together we can equip Yukon communities with the tools and knowledge to foster a higher quality of life for all Yukoners.

As one of Canada’s Top 100 Employers for 2025 a career with Yukon Government’s public service offers you an opportunity to expand your skillset and build relationships with stakeholders and colleagues. Learn more about what Yukon Government can offer you.

Your Impact

The role of a Community Services employee reaches across the territory. Your strong will to better your community will empower Yukoners to lead healthy, productive, and resilient lives through accessible and integrated programs.

About The Branch

Yukon Public Libraries operates 15 public libraries in communities throughout the Yukon, including the administrative center at the Whitehorse Public Library. Yukon Public Libraries support the growth and development of Yukon people, associations and communities through a public libraries network by providing community education, information, culture and recreation opportunities and resources for life-long learning and an educated, informed and healthy public.

About The Job

The Library Assistant (LA) is an integral part of a diverse team of around 25 including: librarians, library technicians, and other library support staff. LAs are responsible for assisting members of the public in using library resources such as the catalogue, library website, and equipment such as the printer and scanner. LAs main priority is providing customer service, circulation, and other support services to Whitehorse Library patrons, and may from time to time provide administrative and other supports to Yukon Public Libraries in general.

For more information about the role, please contact: Alison Lindsay, Circulation Librarian at Alison.Lindsay@yukon.ca .

For more information about the organization and recruitment process, please contact: Brooke Schmidt, Human Resource Consultant II at Brooke.Schmidt@yukon.ca .

What You Need To Consider Before Submitting Your Application

Prior to submitting your resume an E-recruitment profile must be created as applications are only accepted through the system. Please do not email your resume to the contacts on the ad.
Resumes are ONLY assessed based off candidates’ ability to communicate how they have demonstrated the essential qualifications from their professional, volunteer, or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.
Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month/year to month/year).
Take advantage of learning more about how to prepare your resume for a government recruitment. Please note cover letters are not required unless clearly indicated on the job ad.

Essential Qualifications

Experience providing client service in a fast-paced customer-focused environment
Experience assisting members of the public with basic questions, other information and/or technology related needs
Experience using various computer software (e.g. MS Office, Internet, e-mail)
Experience working in a library and familiarity with an Integrated Library System (ILS) is considered an asset.

Candidates who have education, training, and/or experience equivalent to the above qualifications may be equally considered.

Desired Knowledge, Skills, And Suitability

These are competencies and/or job specific proficiencies that are effective to be successful in the role and may be assessed during the recruitment process.

Ability to conduct detail-oriented work and manage conflicting priorities in a busy environment
Ability to work as part of a team
Competence in various computer applications (e.g. MS Office, MS Teams, e-readers) and adaptable to ever-changing technologies.
Ability to provide excellent customer service experience to a wide-ranging public
Advanced communication and interpersonal skills
Ability to troubleshoot a variety of computer software programs
Ability to perform routine tasks with accuracy in an environment with constant interruptions

Job Requirements

Hours include various evening and weekend shifts.
This position involves standing, bending, lifting, and/or reaching.

Eligibility List

12 months

Apply About employer

More about this job

Responsibilities

Assist library patrons with using library resources, including the catalogue, website, printers, scanners, and other technology. Provide customer service, circulation, and support services at Whitehorse Public Library, with occasional administrative support for Yukon Public Libraries.

Requirements

Applicants need experience providing customer service in a fast-paced environment, assisting the public with questions or technology needs, and using computer software such as Microsoft Office, the internet, and email. Library experience and familiarity with an Integrated Library System are assets; the role also calls for teamwork, strong communication, accuracy, and the ability to manage interruptions and competing priorities.

Skills

Customer Service
Public Assistance
Library Circulation
Technology Support
Computer Troubleshooting
Microsoft Office
Microsoft Teams
Integrated Library Systems
Communication
Interpersonal Skills
Teamwork
Attention to Detail
Prioritization
Accuracy
Adaptability

Visa sponsorship

Not detected in the job text

Hiring contact

Alison Lindsay

Hiring contact email

Alison.Lindsay@yukon.ca

Keywords

Yukon Public Libraries
Whitehorse Public Library
Library Assistant
Public Libraries
Customer Service
Library Circulation
Library Catalogue
Library Website
Integrated Library System
ILS
Microsoft Office
Microsoft Teams
Internet
Email
E-Readers
Printers
Scanners
Technology Support
Public Assistance
Administrative Support
Community Education
Information Services
Lifelong Learning
Teamwork
Communication
Troubleshooting

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