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Added 24 mins ago
Night Concierge
Claibon Recruitment
Battersea, ON
Full-time
Exceptional and experienced Concierge required to join a team at a high-end residential building. Candidates need only apply if they have a natural flair for customer service with…
Added 54 mins ago
Concierge II- Oilsands Lodge, Fort McMurray, AB
Aramark Canada
Fort McMurray, AB
Full-time
ARAMARK Remote Workplace Services are hiring for Guest Service Associate for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by…
Added 1 hour ago
Travel Concierge & Reception Coordinator
Goway Travel
Toronto, ON
Full-time
We are looking for a professional, friendly and highly organized Travel Concierge & Reception Coordinator to be the first point of contact for our clients, Travel Agents, suppliers and…
Added 7 hours ago
Care Concierge, Hourly Part Time Day
Loblaw Companies Limited
Lethbridge, AB
Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 8 hours ago
Multi-Property VIP & Luxury Reservations Specialist
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Serve as a primary point of contact for high-net-worth guests, travel advisors, and concierge partners.
Added 10 hours ago
Information Officer (Evening)
University of Ottawa
Ottawa, ON
Full-time
Provides front-line customer service and operational support to residents and accommodation guests by delivering timely information, assisting with accommodation needs, and contributing to…
Added 11 hours ago
Multi-Property VIP & Luxury Reservations Specialist
AccorHotel
Jasper, AB
Full-time
Serve as a primary point of contact for high-net-worth guests, travel advisors, and concierge partners.
Added 11 hours ago
Guest Services Associate
Hilton Grand Vacations
Vancouver, BC
Full-time
…is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications and organizational and interpersonal skills, so as to…
Added 11 hours ago
Future Talent Pipeline - Food Service & Hospitality
Shannex Incorporated
Toronto, ON · Etobicoke, ON
Part-time
We are building a pipeline of qualified and passionate Food Service & Hospitality professionals (Cooks, Dishwashers, Servers, Dietary Aides, Housekeepers) who are interested in future…
Added 12 hours ago
Concierge - Casual
Optima Living
Cochrane, AB
Reporting to the General Manager or Administration Manager, the Concierge creates a warm, welcoming experience for residents, visitors, and team members, while supporting smooth day-to-day…
Added 12 hours ago
Houseperson
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
The Houseperson at Red Resort Lodging is a part-time concierge and part-time behind-the-scenes problem solver, who helps keep our properties running smoothly and looking their best. You’ll…
Added 12 hours ago
Guest Services Agent
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
…area, including reservations, guest arrivals and departures, concierge services, payments, telephone inquiries, and general resort…
Added 12 hours ago
Concierge Union - Permanent Part Time
Sienna Senior Living
Barrie, Ontario
Part-time
…will make a meaningful difference in residents’ lives. As a Concierge, you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with…
Added 12 hours ago
Central Reservations Manager
Castle Mountain Resort
AB · Alberta, Canada
Full-time
Set and uphold service standards for the front desk, concierge, and guest communications
Added 13 hours ago
Receptionist/Concierge
Chartwell
Mississauga, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 13 hours ago
Customer Service Security Guard 1
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 13 hours ago
Customer Service Security Guard
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 13 hours ago
Security Guard, Temporary Coverage- Fulfillment Centre
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 14 hours ago
Royal Service Agent - Full Time
Fairmont Hotels & Resorts
Vancouver, BC
Full-time
As a Royal Service Agent, you’ll be one of the primary points of contact for our guests throughout their stay, providing warm, personalized and efficient service by phone, text, email and…
Added 14 hours ago
Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport
Kitchener, ON · Cambridge, ON
Full-time
…of Ontario, offering professional and courteous door-to-door concierge style transportation for individuals requiring special care - before, during and after their…
Added 14 hours ago
Front Desk Concierge
Skin Vitality Medical Clinic
Hamilton, ON
Full-time
As a Front Desk Concierge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 14 hours ago
Front Desk Concierge
Skin Vitality Medical Clinic
London, ON
Full-time
If you genuinely enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you.
Added 14 hours ago
General and Casual Applications
Seasons Retirement Communities LP
High River, AB
$17.15 to $36.85 CAD / hour
…committed to building meaningful relationships and striving for service excellence so our residents can proudly call Seasons home. Keen attention to detail, going the extra mile, and…
Added 15 hours ago
Bell/Valet Attendant (Full-time, Contract)
AccorHotel
Calgary, AB
Full-time · Contract
Minimum 1 year of experience in hospitality, customer service, or related field; prior bell, valet, or concierge experience preferred.
Added 15 hours ago
Receptionist/Concierge
Chartwell
Sault Ste. Marie, ON
Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…

Goway Travel

Travel Concierge & Reception Coordinator

Toronto, ON, M4N 3M7, Canada

Pay: Customer Experience Salary: $40,000 - $45,000 CAD Role Type: Replacement
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Travel Concierge & Reception Coordinator

Job Type: Full Time
Location: Toronto | Monday–Friday | 9:00 AM–5:00 PM | 100% In-Office
Reporting to: V.P. Customer Experience
Salary: $40,000 - $45,000 CAD
Role Type: Replacement

Job purpose:
We are looking for a professional, friendly and highly organized Travel Concierge & Reception Coordinator to be the first point of contact for our clients, Travel Agents, suppliers and visitors.

This is a fully in-office role with no work-from-home option.

What will be your key responsibilities?

Answer incoming calls and direct clients, Travel Agents and suppliers to the appropriate person or department.
Welcome visitors and manage entry into the office.
Escort guests to meeting rooms and ensure rooms are prepared when required.
Update welcome boards for special visitors and events.
Coordinate incoming and outgoing couriers, mail and deliveries.
Maintain a professional, organized and welcoming reception area.
Provide an exceptional Client Experience during every interaction.

What are we looking for?

Excellent telephone and Client Experience etiquette.
Strong verbal and written communication skills.
Professional, polished and welcoming manner.
Excellent organization and attention to detail.
Strong listening and problem-solving skills.
Ability to remain calm and professional with challenging callers.
Ability to multitask and prioritize.
Comfortable using Microsoft Office and learning new systems.
Reliable, punctual and comfortable working independently.

What can you expect from Goway?
Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another:

We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
Our commitment to professional growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.
Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.
Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

How to Apply:
If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

AI Screening Disclosure
To help us fairly and efficiently review applications, we use an automated screening process to assess responses to pre-determined questions. This initial step ensures all candidates are evaluated consistently. Qualified applicants will be reviewed by our recruitment team for further consideration.

Additional Notes
Goway Travel Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.

Recruitment scams & fraud warning:
Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway
Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com.

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More about this job

Responsibilities

The role involves serving as the primary point of contact for clients, travel agents, and visitors while managing office reception duties. Responsibilities include coordinating mail and deliveries, welcoming guests, and ensuring a professional and organized office environment.

Requirements

Candidates must possess excellent communication and telephone etiquette with strong organizational and problem-solving skills. Proficiency in Microsoft Office and the ability to multitask in a professional, in-office setting are required.

Skills

Telephone etiquette
Client experience
Verbal communication
Written communication
Organization
Attention to detail
Listening
Problem-solving
Multitasking
Prioritization
Microsoft Office

Benefits

Performance incentives
Paid personal days
Birthday off
RRSP matching
Medical coverage
Dental coverage
Vision coverage
Professional growth training
Travel discounts

Visa sponsorship

Not detected in the job text

Keywords

Travel Concierge
Reception Coordinator
Customer Experience
Office Administration
Client Relations
Microsoft Office
Communication
Problem-solving
Multitasking
Travel Industry
Professionalism
Scheduling
Courier Management
Visitor Management

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