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Added 9 mins ago
Billing Analyst
ATCO Electric
Edmonton, AB
Full-time
Reporting to the Supervisor, Billing Operations, the Billing Analyst performs a critical role in ensuring our customers’ bills are accurate and timely by reviewing, investigating and…
Added 39 mins ago
Billing Analyst
ATCO
Edmonton, AB
Full-time
Reporting to the Supervisor, Billing Operations, the Billing Analyst performs a critical role in ensuring our customers’ bills are accurate and timely by reviewing, investigating and…
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Help Deliver the Future of Usage-Based Billing
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Canadian Commercial Corporation
Ottawa, ON
117,198 to 134,487 CAD / year
Full-time
…training and process improvement. Provides support in creating billing payment plans for complex contracts and acts as a subject matter specialist for contract management…
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GHD Group Pty Ltd
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Specialist by providing billing data when necessary
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Toronto, ON
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Walk In Clinic Shifts - Brookline Collaborative Care Clinic
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Bedford, NS
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Take advantage of our billing specialist, highly experienced practice manager, and triage nurse who are all set to assist you in successful shifts
Manager – Emergency Response
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Hanwell, NB
Full-time
Work closely with the Emergency Response & Billing Specialist to communicate documentation requirements and support the accurate reconciliation and invoicing of restoration events.
Accounts Payable Administrator
Acciona
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…are implemented and always followed up. Work with assigned billing specialist; review invoices; follow up on collections; and analyze and understand unbilled work in progress…
Walk In Clinic Shifts - Brookline Collaborative Care Clinic
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Psychiatrist
101 Medical Centre
Vaughan, Ontario
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OHIP billing number + specialist designation in the CPDB
Billing Administrator (Bilingual FR/EN)
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Montreal, QC
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TTMP Diagnostics Inc.
Milton, ON
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Experience in nuclear medicine, diagnostic imaging, cardiology, specialist practice or OHIP billing is considered an asset.
Bilingual Operations Compliance Specialist
Environmental 360 Solutions
Aurora, ON
62,000 to 72,000 CAD / year
Full-time
We are seeking a detail-oriented Bilingual Operations Compliance Specialist to join our Fleet team in Aurora. This role is responsible for reviewing front-end garbage truck camera footage…
Operations Compliance Specialist
Environmental 360 Solutions
Aurora, ON
58,000 to 68,000 CAD / year
Full-time
We are seeking a detail-oriented Operations Compliance Specialist to join our Fleet team in Aurora. This role is responsible for reviewing front-end garbage truck camera footage to identify…
Bilingual Senior Manager, Client Finance Operations – Québec Clients
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Toronto, Ontario
…discipline required to ensure campaign approvals, PO management, billing, influencer contracting, invoicing, and payment processes are connected, tracked, and escalated before gaps…
Endocrinologist
Stem Health
Toronto, ON
Contract
Accountant Receivable Specialist - Bilingual ( English / Mandarin)
SANY Canada
Hamilton, ON
Full-time
· Review billing information and supporting documents, issue invoices, and distribute invoices to dealers/customers, ensuring invoices are processed accurately and in a timely manner.
Technical Support Specialist
Radiant Systems Solutions, Inc
Concord, ON
20 to 23 CAD / hour
Contract
We are seeking a detail-oriented Technical Support Specialist to support technical, customer service, telecom operations, account administration, billing, and data-management activities.
RPN/Medical Assistant
Peterborough Family Health Team
Peterborough, ON
Internship
…management, answering messages, booking consults and tests, monthly billing and reconciliations, office organization, direct patient care and assisting the…

Gowling WLG

Collections Specialist

Calgary, AB, Canada
Vancouver, BC, Canada
Hamilton, ON, Canada
Kitchener, ON, Canada
Ottawa, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

Full-time

50,000 to 60,000 CAD / year

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Collections Specialist manages outstanding accounts for Matter Billing Professionals and coordinates with clients to ensure timely payments. They also assist the Cash Receipts Team with payment allocations and maintain accurate records in the collection software.

Requirements

Candidates must have at least 3 years of experience in credit and collections or a professional services environment. A high school diploma is required, while a college diploma in accounting or business is considered an asset.

Experience

2 to 5 years

Education

high school
associate degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

Hybrid

Skills

Collections
Account reconciliation
Cash receipt allocation
Financial reporting
Accounting principles
Banking procedures
Communication
Time management
Prioritization
Multi-tasking
Attention to detail
Interpersonal skills
Teamwork
Microsoft Office
Word
Excel

Benefits

Health insurance
Dental insurance
Mental health coverage
Lifestyle spending allowance
Vacation days
Hybrid work flexibility
Parental leave top-up
Group retirement savings plan
Short-term disability insurance
Long-term disability insurance
Life insurance
Accident insurance
Critical illness insurance
Employee and family assistance program
Referral bonuses

Minimum pay

$50,000

Maximum pay

$60,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Collections
Accounts receivable
Billing
Reconciliation
Accounting software
Banking procedures
E-billing
Client relations
Financial reporting
MS Office
Excel
Word
Professional services
Credit management
Payment allocation
Delinquent accounts
Write-offs
Trust accounts
Data entry
Time management
Communication
Problem solving
Legal industry
Hybrid work

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

The Collections Specialist is responsible for providing overall collection support for Matter Billing Professionals (MBP), including collection of outstanding accounts in assigned portfolio, assisting with cash receipt allocation, identifying issues and developing solutions for delinquent accounts.

This position can be based in any of our Canadian offices!

RESPONSIBILITIES

MBP Portfolio Collections

Manage the collection requirements for assigned MBP including, initiate collection action through monthly review of planned course of action and contacting each client as required.
Prepare correspondence related to delinquent accounts according to the firm’s collection policy.
Investigate disputed delinquent account balances and prepare account reconciliations, as required for MBP or clients.
Produce various reports regarding collection efforts, results, and clients in arrears.
Maintain accurate and up to date client notes in the collection software; documenting payment promises, pertinent account details and scheduling follow up with clients or MBP.
Meet with MBP to provide client status updates and discuss any issues/concerns with respect to timeliness of payments.
Assist Cash Receipts Team with the allocation of payments as outlined in the cash receipts policy.
Prepare forms as needed (write off, trust, bill cancellations, etc.).

National Client Collections

Manage the overall collection of client accounts involving multiple offices and practice groups.
Maintain accurate and up to date client notes in the collection database documenting payment promises, pertinent account details and scheduling follow up with clients.
Assist Cash Receipts Team with the allocation of payments by following up with assigned clients.
Collaborate with peers to ensure appropriate information is being relayed to MBPs as needed.
Work with MBP and E-Billing Clerks to ensure all invoices are submitted in client payment portal and payment is received within the agreed e-billed client payment terms.
Prepare forms as needed (write off, trust, bill cancellations, etc.).
Assist Cash Receipts Team with the allocation of payments as outlined in the cash receipts policy.

QUALIFICATIONS

Minimum 3 years experience working with clients in credit and collections, or experience in a professional services environment.
High School Diploma with 4+ years related work experience; college diploma in accounting or business an asset.
Knowledge of accounting/collections software and banking procedures; basic knowledge of accounting principles.
Bilingualism (French/English) is considered a strong asset
Capacity to work independently, as well as in a team environment.
Ability to communicate effectively with Firm members and external clients in a professional manner, providing outstanding service (internal and external).
Ability to effectively resolve demanding multi-layered situations with good judgement, tact and diplomacy.
Strong organizational, time management skills and the ability to prioritize and multi-task to meet strict deadlines in a fast-paced environment.
Exceptional attention to detail.
Strong interpersonal and teamwork skills.
Computer literacy, including effective working skills of MS Office particularly Word & Excel.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $50,000 to $60,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

Gowling WLG may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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