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Added 55 mins ago
CO
Personal Trainer - General (part-time) - Open until filled - Applications processed as received filled
City of Powell River BC
Powell River, BC
- Part-time
REPORTS TO: Health and Fitness Program Coordinator
Added 55 mins ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…work as an acute inpatient consultant at KGH. This is a newer program with plenty of opportunity for program development. The program has a multidisciplinary team approach. You will work…
Added 55 mins ago
WO
Wait Times Coordinator - OR Business Center, Surgical Services
William Osler Health System
Brampton, ON
- Full-time
Reporting directory to the Business Manager, Surgical Program, the Wait Times Information System (WTIS) Coordinator, Surgical Services, is an integral part of the surgical services team to…
Added 56 mins ago
System Operator
Independent Electricity System Operator
Canada
As a member of the Control Room Operations Team, the System Operator helps fulfill the IESO’s roles as Reliability Coordinator, Transmission Operator and Balancing Authority for the…
Added 56 mins ago
LC
Strategic Analytic Coordinator
Langara College
Canada
- Full-time
…reports for decision-making purposes. The Strategic Analytics Coordinator role collects business requirements, prepares functional specifications documentation, prototypes defined…
Added 1 hour ago
Disability Income Assistance Coordinator (DIAC) Talent Pool
Government of Alberta
AB
Job Title: Disability Income Assistance Coordinator (DIAC) Talent Pool
Added 2 hours ago
AI
Coordinator, Program Planning and Analysis (Non-Union)
Alectra Inc.
Guelph, ON
- Full-time
The Coordinator, Program Planning and Analysis supports the planning, tracking, and reporting of project and program information. This role works closely with internal teams and external…
Added 2 hours ago
NC
Technical Services Technologist Trainee (2 Positions in Winnipeg, 1 Position in Saskatoon)
NAV CANADA
Winnipeg, MB
- Full-time
…Sciences, Electronics Engineering Technology or an equivalent program, completed within the last 10 years at a minimum, or equivalent work…
Added 3 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 3 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Department / Research Program: Department of Obstetrics and Gynecology
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Gastroenterology
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Programming skills in R or a similar program is an asset.
Added 3 hours ago
R|
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Women’s Health Research Unit
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Women’s Health Research Unit
Added 3 hours ago
R|
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 3 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 3 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Obstetrics and Gynecology
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 3 hours ago
UO
Senior Coordinator, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…potential students in order to determine needs and advise them on program options, admission scholarships and admission requirements based on their previous education and career…
Added 3 hours ago
UO
Administrative Assistant
University of Ottawa
Ottawa, ON · Social Sciences Building
- Full-time
…issue and finding a solution. Ensures proper connect of the program rooms and individual users for hybrid learning…
Added 3 hours ago
CN
Coordinator, Team Operations
Canadian National Institute for the Blind
Barrie, ON
- $48,888 to $61,110 CAD / year
- Full-time
The Coordinator, Team Operations supports the smooth and effective delivery of CNIB programs, services, and regional operations. The position provides participant-centered intake,…
Added 3 hours ago
Community Relat & Cust Pgm Coordinator
Hydro One Networks Inc
Thunder Bay, ON
…affordability programs (OESP, LEAP) and the REINDEER renewable energy program by discussing with communities, establish and maintain close and respectful relationships within the…
Added 3 hours ago
Sr Coordinator - Commnty Relations & Cstmr Prgms
Hydro One Networks Inc
Thunder Bay, ON
…affordability programs (OESP, LEAP) and by discussing with communities, program promotion, communications and organizing joint in-community and customer events with Ontario Native Welfare…
Added 4 hours ago
BUDGET COORDINATOR
City of Toronto
Toronto, ON
Reporting to the Manager, Budget Services, the Budget Coordinator is responsible for the analysis, coordination, preparation, review, implementation, and monitoring of the operating and…
Added 4 hours ago
Coordinator, Program Planning and Analysis (Non-Union)
Alectra Utilities
Guelph, ON · Markham, ON
The Coordinator, Program Planning and Analysis supports the planning, tracking, and reporting of project and program information. This role works closely with internal teams and external…

Gowling WLG

Deskside Technician

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team work together, and are respected and valued for their individual contributions.

PROFILE

Reporting to the Information Technology Manager and Technical Coordinator, the successful candidate will be responsible for application and hardware systems support, ensuring that requests for support are handled or assigned in a timely and effective manner. Although this position receives direction and guidance, the successful candidate will be proactive and independent in their work, ensuring appropriate follow thorough on IT requests.

RESPONSIBILITIES

Providing telephone, email, remote, and on-site support for all applications, proprietary programs, and computer equipment used by the Firm;
Documenting all requests by logging them in the Firm’s tracking system;
Assessing and resolving all requests for support based on urgency, type of problem and available support staff;
Applying all available problem-solving techniques at your disposal to resolve issues prior to assigning them to an appropriate team member;
Monitoring and following up on calls assigned to others, as instructed by the Information Technology Manager;
Troubleshooting and diagnosing hardware and software problems on systems and arranging for external service calls or repairs as appropriate;
Maintain, assign and log temporary equipment. Review equipment that has been returned and reformatting as appropriate, installing new software as required for the next user;
Regularly, as required and along with other members of the Information Services team, participate in technical workstation support and systems implementations and rollouts;
Setup and monitor network printing, software, and communications services;
Other duties as assigned.

QUALIFICATIONS

College diploma in Computer Science or equivalent industry experience;
Two years directly related experience is required;
Strong interpersonal, communication, and teamwork skills;
Strong commitment to taking care of end user needs in a professional and courteous manner;
Demonstrated ability to work well independently and in a team environment;
Demonstrated ability to prioritize and organize workflow ensuring excellent service to firm members and our clients;
Ability to work with strict deadlines and multiple priorities;
Solid background in the use and support of standard business applications. Experience specifically with
Microsoft Windows and the Microsoft Office Suite is required. Experience with iManage, MacPac/Forte, Nuance/Kofax Power PDF, Adobe and SQL would be an asset;
Experience setting up and managing mobile devices (iOS, Android, Blackberry) would be an asset.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Deskside Technician is responsible for providing comprehensive hardware and software support, including troubleshooting, system maintenance, and equipment management. They will document all support requests in the tracking system and ensure timely resolution or escalation of technical issues.

Requirements

Candidates must possess a college diploma in Computer Science or equivalent industry experience along with at least two years of directly related experience. Proficiency in Microsoft Windows and Microsoft Office Suite is required, along with strong interpersonal and organizational skills.

Skills

Hardware support
Software support
Troubleshooting
Technical workstation support
Network printing
Microsoft Windows
Microsoft Office Suite
iManage
MacPac/Forte
Nuance/Kofax Power PDF
Adobe
SQL
Mobile device management
Communication skills
Interpersonal skills
Teamwork

Benefits

Health coverage
Dental coverage
Mental health coverage
Lifestyle spending allowance
Vacation days
Hybrid work flexibility
Parental leave top-up
Group Retirement Savings Plan
Short-term disability insurance
Long-term disability insurance
Life insurance
Accident insurance
Critical illness insurance
Employee & Family Assistance Program
Mental Health First Aid
Referral bonuses

Visa sponsorship

Not detected in the job text

Keywords

Deskside Technician
IT Support
Hardware
Software
Troubleshooting
Microsoft Windows
Microsoft Office
iManage
MacPac
Forte
Nuance
Kofax
Adobe
SQL
iOS
Android
Blackberry
Network Printing
Technical Support
Workstation Support
Systems Implementation
IT Infrastructure
Help Desk
Client Service
Computer Science

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