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Added 14 mins ago
TC
Café manager
Triumph Coffee
Vernon, BC
- From $29 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 21 mins ago
KE
Food services manager
Krawchuk Enterprises Inc.
Duncan, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 28 mins ago
CC
Food services manager
CHICKEN CHEF KILLARNEY
Killarney, MB
- From $32.5 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 28 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 28 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 28 mins ago
CO
IS Business Analyst
City of Vernon, BC
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Enterprise Digital Transformation, this position supports the City's digital transformation efforts through the analysis, design, implementation, and continuous…
Added 29 mins ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 1 hour ago
TH
Restaurant manager
Tim Hortons
Havre Boucher, NS
- From $21.95 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
A
Architecte de solution WEB
Astek
Montreal, QC
- Full-time
Ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 1 hour ago
SS
Customer Success Manager
Sodales Solutions
Toronto, ON
- Full-time
The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is…
Added 1 hour ago
A
Analyste Principal d'Affaires
Astek
Montreal, QC
- Full-time
Ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 2 hours ago
CE
Fast food restaurant manager
CARPENTER ENTERPRISES (B.C.) INC
Victoria, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 2 hours ago
DP
Restaurant manager
Dominos Pizza
Dunnville, ON
- From $37 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 2 hours ago
AR
Fast food restaurant manager
ALDRED RESTAURANTS LTD dba McDonalds Restaurants
Courtenay, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 2 hours ago
AR
Fast food restaurant manager
ALDRED RESTAURANTS LTD dba McDonalds Restaurants
Courtenay, BC
- From $27.69 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 2 hours ago
S(
Food services manager
Subway (Hanna)
Hanna, AB
- From $37.55 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 3 hours ago
DQ
Restaurant assistant manager
DAIRY QUEEN GRILL & CHILL
Summerside, PE
- From $21.63 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 3 hours ago
CC
Bilingual Human Resources Generalist (contract)
Canadian Cancer Society
Ottawa, ON · Montreal, QC · Quebec, QC · Vancouver, BC · Halifax, NS · St. John's, NL
- $68,000 to $75,000 CAD / year
- Full-time
- Temporary
…workplace accommodation requests - ensuring documentation, implementation, and ongoing monitoring - and supports full-cycle talent acquisition activities such as sourcing, screening,…
Added 3 hours ago
Client Services Coordinator
Canadian Cancer Society
Montreal, QC
…hour facility to ensure the safe & effective coordination, implementation and delivery of the lodge program, in alignment with program standards, policies &…
Added 3 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
We are seeking a Senior Manager, Solution and Platform Architecture to lead the design, evolution, and operational excellence of our enterprise Salesforce ecosystem. This is a high-impact…
Added 3 hours ago
Coordinator, Client Services - Casual
Canadian Cancer Society
Prince George, BC
…Services Coordinators ensure the safety & effective coordination, implementation and delivery of the lodge program, in alignment with program standards, policies & procedures. The role also…
Added 3 hours ago
O
Restaurant manager
Osmow's
Fredericton, NB
- $30 to $32 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 4 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 4 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 4 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…

Gowling WLG

Deskside Technician

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team work together, and are respected and valued for their individual contributions.

PROFILE

Reporting to the Information Technology Manager and Technical Coordinator, the successful candidate will be responsible for application and hardware systems support, ensuring that requests for support are handled or assigned in a timely and effective manner. Although this position receives direction and guidance, the successful candidate will be proactive and independent in their work, ensuring appropriate follow thorough on IT requests.

RESPONSIBILITIES

Providing telephone, email, remote, and on-site support for all applications, proprietary programs, and computer equipment used by the Firm;
Documenting all requests by logging them in the Firm’s tracking system;
Assessing and resolving all requests for support based on urgency, type of problem and available support staff;
Applying all available problem-solving techniques at your disposal to resolve issues prior to assigning them to an appropriate team member;
Monitoring and following up on calls assigned to others, as instructed by the Information Technology Manager;
Troubleshooting and diagnosing hardware and software problems on systems and arranging for external service calls or repairs as appropriate;
Maintain, assign and log temporary equipment. Review equipment that has been returned and reformatting as appropriate, installing new software as required for the next user;
Regularly, as required and along with other members of the Information Services team, participate in technical workstation support and systems implementations and rollouts;
Setup and monitor network printing, software, and communications services;
Other duties as assigned.

QUALIFICATIONS

College diploma in Computer Science or equivalent industry experience;
Two years directly related experience is required;
Strong interpersonal, communication, and teamwork skills;
Strong commitment to taking care of end user needs in a professional and courteous manner;
Demonstrated ability to work well independently and in a team environment;
Demonstrated ability to prioritize and organize workflow ensuring excellent service to firm members and our clients;
Ability to work with strict deadlines and multiple priorities;
Solid background in the use and support of standard business applications. Experience specifically with
Microsoft Windows and the Microsoft Office Suite is required. Experience with iManage, MacPac/Forte, Nuance/Kofax Power PDF, Adobe and SQL would be an asset;
Experience setting up and managing mobile devices (iOS, Android, Blackberry) would be an asset.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Deskside Technician is responsible for providing comprehensive hardware and software support, including troubleshooting, system installations, and remote assistance. They must document all support requests in the tracking system and ensure timely resolution or escalation of technical issues.

Requirements

Candidates must possess a college diploma in Computer Science or equivalent industry experience along with at least two years of relevant experience. Proficiency in Microsoft Windows and Microsoft Office is required, alongside strong interpersonal and organizational skills.

Skills

Hardware support
Software support
Troubleshooting
Technical support
Microsoft Windows
Microsoft Office Suite
Network printing
Mobile device management
Customer service
Communication
Teamwork
Problem-solving
Documentation
Systems implementation
Time management

Benefits

Health coverage
Dental coverage
Mental health coverage
Lifestyle spending allowance
Vacation days
Hybrid work flexibility
Parental leave top-up
Group retirement savings plan
Short-term disability insurance
Long-term disability insurance
Life insurance
Accident insurance
Critical illness insurance
Employee and family assistance program
Referral bonuses

Visa sponsorship

Not detected in the job text

Keywords

Deskside Technician
IT Support
Hardware
Software
Microsoft Windows
Microsoft Office
iManage
MacPac
Forte
Nuance
Kofax Power PDF
Adobe
SQL
iOS
Android
Blackberry
Network Printing
Troubleshooting
Technical Workstation Support
Systems Implementation
Mobile Device Management
Information Technology

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