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Added 1 min ago
YU
Administrative Coordinator
York University
Toronto, ON
- Contract
…ideas that have an impact on the world. The Administrative Coordinator role supports the Chair/Director and the Operations Manager in all administrative matters, coordinates the workflow of…
Added 1 min ago
DC
Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 1 min ago
IF
Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
Added 1 min ago
RS
Radio Traffic Coordinator - 6 & 12 Month Contract
Rogers Sports & Media
Toronto, ON
- Full-time
The Radio Traffic Coordinator is responsible for ensuring that all radio airtime campaigns are successfully completed as intended by the client and internal business partners. This is…
Added 1 min ago
AH
Customer Service & Administrative Coordinator
Axxel HR
Montreal, QC
- Full-time
We are currently recruiting a Customer Service & Administrative Coordinator on behalf of one of our clients, a well-established company located in downtown Montreal.
Added 1 min ago
E
Administrative Coordinator - Government
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 1 min ago
RI
Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
Added 1 min ago
TR
Receptionist
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $49,000 to $60,000 CAD / year
- Full-time
Coordinates with the Bentall 3 Office Services Coordinator and the wider Office Services team regarding reception coverage, office support requirements, and daily operational needs.
Added 1 min ago
A
Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection and…
Added 1 min ago
E
RFP Coordinator
Evertz
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 1 min ago
CE
Operations Technician / Administrative Coordinator
Canadian Energy Insight Inc.
Calgary, AB
- Full-time
We are seeking an experienced, detail-oriented Operations Technician / Administrative Coordinator to join our Calgary office.
Added 1 min ago
IG
Logistics Coordinator
IMT Group
Calgary, AB
- $50,000 to $55,000 CAD / year
- Full-time
Added 2 mins ago
H
Nurse B - Medical Teaching Nursing Coordinator
HealthCareersInSask.ca
Regina, SK
- Full-time
Added 2 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
Serve as the site’s Cargo Security Coordinator and program owner for Transport Canada’s Air Cargo Security Program.
Added 2 mins ago
SC
Furniture Install/Driver Helper
Staples Canada
Winnipeg, MB
- Full-time
Address and resolve customer issues as appropriate, and escalate to the supervisor or project coordinator when necessary.
Added 2 mins ago
Security Systems Installation Coordinator
Talencore
ON · Central Toronto (North Toronto West), Ontario
…hiring a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation to job-site…
Added 16 mins ago
F
Billing Coordinator (Contract Employment)
Fasken
AB · Calgary, AB
- Full-time
Billing Coordinator (Finance Department) – Calgary, AB
Added 16 mins ago
S
Civil Designer - Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
Coordinate the civil model with the OMSF BIM Coordinator and multidisciplinary teams.
Added 16 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 16 mins ago
PS
Materials Coordinator - CNRL - Fort McMurray, AB
Primoris Services Corporation
Calgary, AB · Edmonton, AB · Fort McMurray, AB · CNRL
- Full-time
The Materials Coordinator is responsible for the coordination of site materials and incoming/outgoing shipments and will be the main contact for any Materials related questions (freight…
Added 31 mins ago
TU
Academic and Student Programs Coordinator
The University of British Columbia
Kelowna, BC
- $5,519 to $6,326 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Coordinator I
Added 31 mins ago
D
Project Coordinator (Workforce & Operations)
Dexian
ON · Ontario, Canada
- $30 to $40 CAD / hour
- Contract
Role: Project Coordinator (Workforce & Operations)
Added 32 mins ago
MM
Logistics Coordinator
Meridian Manufacturing Inc.
Regina, SK
- Full-time
The Logistics Coordinator manages and streamlining delivery operations by scheduling loads, booking delivery appointments, and confirming order details with customers and shipping teams.…
Added 32 mins ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
…for a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation for job-site…
Added 32 mins ago
SC
Human Resources Coordinator
Silgan Containers
Montreal, QC · Lachine Quebec-SP
- Full-time
The HR Coordinator assists with the day-to-day human resources and administrative duties associated with the plant. The HR Coordinator manages the administration of the HR policies,…

Gowling WLG

Deskside Technician

Ottawa, ON, Canada

$57,000 to $70,000 CAD / year · Contract

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Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled or assigned in a timely and effective manner. This role is a 6 month contract position.

RESPONSIBILITIES

Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
Responds to all requests/escalations in an appropriate and courteous manner.
Accurately documents all requests by logging them in the Firm’s ticketing system.
Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
Applies problem-solving skills and techniques to resolve issues prior to escalating them to the appropriate group.
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Troubleshoots and diagnoses hardware and software problems on systems and arranges for external service calls or repairs as required.
Maintains, assigns and logs loaner equipment. Reviews returned equipment and cleans files or programs as appropriate, and installs new software as required.
Along with other members of the Information Technology team, participates in technical workstation support and system implementations and rollouts.
Other responsibilities as required.

QUALIFICATIONS

Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
College degree in Computer Science or equivalent.
Ability to communicate effectively with other Firm members, with the aptitude to take care of client’s needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Solid background in the use and support of standard business applications. Experience specifically with word processing, spreadsheet, presentation, email, and database products.
Knowledge of Microsoft Windows, documents management systems, system management servers and networking an asset.
Ability to lift large objects (printers and other hardware) of up to 50lbs

The starting range for this role is $57,000 to $70,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Provide in-person, telephone, and email support for the firm’s applications, computer equipment, and systems, documenting and prioritizing requests and resolving issues or escalating them as needed. Manage loaner equipment and repairs, follow up on assigned tickets, and participate in workstation support, system implementations, and technology rollouts.

Requirements

Requires at least one year of related technical experience, preferably in a help desk or service desk environment, and a college degree in Computer Science or equivalent. Candidates should have strong communication and customer service skills, be able to work independently and collaboratively, prioritize work effectively, support standard business applications, and lift equipment weighing up to 50 pounds.

Skills

Hardware And Software Troubleshooting
Deskside Support
Help Desk Support
Service Desk Support
Ticketing Systems
Problem Solving
Customer Service
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
Networking

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Service Desk
Hardware Support
Software Support
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
System Management Servers
Networking
Ticketing System
Troubleshooting
Technical Support
Workstation Support
System Implementations
Technology Rollouts
Loaner Equipment
Hardware Repairs
Information Technology
Law Practice

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