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Added 9 mins ago
D
Project Coordinator (Workforce & Operations)
Dexian
ON · Ontario, Canada
- $30 to $40 CAD / hour
- Contract
The client is looking for a highly organized Project Coordinator/Group Administrator with 4+ years of experience to manage department operations, workforce reporting, leadership support,…
Added 9 mins ago
MM
Logistics Coordinator
Meridian Manufacturing Inc.
Regina, SK
- Full-time
The Logistics Coordinator manages and streamlining delivery operations by scheduling loads, booking delivery appointments, and confirming order details with customers and shipping teams.…
Added 9 mins ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
…for a hands-on, detail-oriented Security Systems Installation Coordinator to support our installation team - from project coordination and equipment preparation for job-site…
Added 24 mins ago
MN
26-138 - Social Program Coordinator
Metis Nation British Columbia
Surrey, BC
- Full-time
The Social Program Coordinator oversees the day-to-day coordination of MNBC Ministry of Health and Wellness programs and services and identifies the health needs of Métis. The coordinator…
Added 24 mins ago
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Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
BMO
Toronto, ON · BMOPLACE
- Full-time
Contributes to the efficient and effective operations of marketing projects, programs and events. Performs a variety of tasks and provides support to the marketing team ensuring that…
Added 39 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
Under the supervision of the Manager, Gallery Engagement and working closely with the Gallery Activation Coordinator, you will provide daily guidance to Gallery Assistants and volunteers as…
Added 39 mins ago
MD
Agency Chief Financial Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Development and use of business and financial analytics to support operations decisions.
Added 39 mins ago
XR
Community Coordinator
Xai Robotics
Standard, AB
- Part-time
You will return calls, follow up with interested families, help keep schedules running correctly, support front desk operations, and ensure that parents understand and respect the policies…
Added 40 mins ago
Reliability Coordinator
Domtar Products
Port Mellon, BC
Reporting to the Maintenance Superintendent, the Reliability Coordinator will lead the implementation and execution of reliability excellence initiatives, applying a reliability-centered…
Added 40 mins ago
SC
Bilingual Care Coordinator (Part-time, Weekends & Evenings)
Shift Collab
Remote, Canada
- Part-time
- Remote
We're growing our Care Team ahead of a new partnership program launching in February 2027, which will extend our client support hours and bring care to even more Canadians. We're looking…
Added 55 mins ago
TL
Quality Assurance & Food Safety Coordinator
Trebley Logistics
Dartmouth, NS
- Full-time
…Dartmouth. We are looking for a Quality Assurance & Food Safety Coordinator to help develop and maintain our food safety and quality programs as we work toward SQF…
Added 55 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
…provides expertise in the acquisition of property rights in support of BC Hydro’s distribution electrical system. We work collaboratively with various business groups (Distribution/Field…
Added 55 mins ago
I
Human Resources Coordinator
Innofoods
Langley (District), BC · Langley, BC
- Full-time
The HR Coordinator provides comprehensive support across HR operations, recruitment and onboarding, payroll, benefits, employee records, health and safety, and compliance. The position…
Added 55 mins ago
Project Coordinator
City of Edmonton
AB
…City of Edmonton’s Waste Services Branch is seeking a Project Coordinator to support our 25-year Waste Strategy. In this role, you will lead research initiatives and support the planning…
Added 55 mins ago
Branch Administrator
City of Edmonton
AB
…Branch Manager, you will deliver senior-level administrative support to ensure the efficiency and responsiveness of branch operations. You will cultivate strong working relationships across…
Added 55 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 55 mins ago
AY
Client Services Coordinator (CAN)
Avison Young Canada
AB · Edmonton, AB
- Full-time
Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a…
Added 55 mins ago
CE
Yard Coordinator
Cooper Equipment Rentals Limited
Dartmouth, NS
- Full-time
Job Summary: As a Yard Coordinator, you’ll play an important role in keeping our branch running smoothly and ensuring our rental equipment is clean, safe, and ready for our customers. This…
Added 1 hour ago
BG
Sales Coordinator–Rental Operations
Brandt Group of Companies
AB · Edmonton, AB
- Full-time
The Sales Coordinator - Rental Operations supports the daily rental and sales operation by coordinating customer service, equipment availability, logistics, inventory, and sales…
Added 1 hour ago
Recreation Coordinator (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 1 hour ago
Access Control Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
As part of our Security Operations Centre(SOC) team, this role plays a key part in facilitating 24/7/365 event and operational service excellence to multiple internal departments,…
Added 1 hour ago
Program Coordinator - Women in Trades
Enercare
Markham, ON
The Program Coordinator will provide planning, coordination and program coordination and operational support for the Women in Trades Committee and related skills training initiatives and…
Added 1 hour ago
Access Control Coordinator - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
As part of our Security Operations Centre(SOC) team, this role plays a key part in facilitating 24/7/365 event and operational service excellence to multiple internal departments,…
Added 1 hour ago
FT
Logistics Coordinator
FLS Transportation Services (USA) Inc.
Calgary, AB
- Full-time
FLS Transportation Service seeks an energetic Transportation Brokerage Logistics Coordinator to join our rapidly growing organization.
Added 1 hour ago
II
Logistics Coordinator
Isabey Interiors
Kelowna, BC
- Full-time
Keep shipments moving and everyone informed. We’re looking for a Logistics Coordinator in Kelowna to track furniture shipments, coordinate freight information, and follow through on the…

Gowling WLG

Deskside Technician

Ottawa, ON, Canada

$57,000 to $70,000 CAD / year · Contract

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Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled or assigned in a timely and effective manner. This role is a 6 month contract position.

RESPONSIBILITIES

Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
Responds to all requests/escalations in an appropriate and courteous manner.
Accurately documents all requests by logging them in the Firm’s ticketing system.
Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
Applies problem-solving skills and techniques to resolve issues prior to escalating them to the appropriate group.
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Troubleshoots and diagnoses hardware and software problems on systems and arranges for external service calls or repairs as required.
Maintains, assigns and logs loaner equipment. Reviews returned equipment and cleans files or programs as appropriate, and installs new software as required.
Along with other members of the Information Technology team, participates in technical workstation support and system implementations and rollouts.
Other responsibilities as required.

QUALIFICATIONS

Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
College degree in Computer Science or equivalent.
Ability to communicate effectively with other Firm members, with the aptitude to take care of client’s needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Solid background in the use and support of standard business applications. Experience specifically with word processing, spreadsheet, presentation, email, and database products.
Knowledge of Microsoft Windows, documents management systems, system management servers and networking an asset.
Ability to lift large objects (printers and other hardware) of up to 50lbs

The starting range for this role is $57,000 to $70,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Provide in-person, telephone, and email support for the firm’s applications, computer equipment, and systems, documenting and prioritizing requests and resolving issues or escalating them as needed. Manage loaner equipment and repairs, follow up on assigned tickets, and participate in workstation support, system implementations, and technology rollouts.

Requirements

Requires at least one year of related technical experience, preferably in a help desk or service desk environment, and a college degree in Computer Science or equivalent. Candidates should have strong communication and customer service skills, be able to work independently and collaboratively, prioritize work effectively, support standard business applications, and lift equipment weighing up to 50 pounds.

Skills

Hardware And Software Troubleshooting
Deskside Support
Help Desk Support
Service Desk Support
Ticketing Systems
Problem Solving
Customer Service
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
Networking

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Service Desk
Hardware Support
Software Support
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
System Management Servers
Networking
Ticketing System
Troubleshooting
Technical Support
Workstation Support
System Implementations
Technology Rollouts
Loaner Equipment
Hardware Repairs
Information Technology
Law Practice

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