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Added 11 mins ago
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Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…improvement of organizational policies that support high-quality service delivery, legislative compliance, and Compass Early Learning and Care's vision, values, and strategic…
Added 26 mins ago
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Fulfillment Technician - Events & Shows
PixMob
Montreal, QC
- Full-time
Ensure inventory accuracy in collaboration with the Project Coordinator.
Added 26 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 26 mins ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Reporting to the Mine Maintenance Engineering & Capital Projects Senior Supervisor, the Project Field Coordinator is responsible for the coordination and safe execution of field…
Added 26 mins ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Added 26 mins ago
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Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
You are a Project Coordinator with 1-5 years of experience working in multi-disciplinary commercial and residential construction projects. As an integral part of the project team, you will…
Added 41 mins ago
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Events Coordinator
Aramark Canada
Ottawa, ON
- Full-time
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Added 55 mins ago
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Gift Processing & Administration Coordinator
St. Michael's Hospital
Toronto, ON
- Full-time
The Coordinator, Gift Processing and Administration provides essential operational and administrative support to the Finance and Gift Processing team, contributing to the accurate, timely,…
Added 55 mins ago
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Logistics Coordinator
Securitas Technology Canada
Ottawa, ON · Kanata, ON
- $70,000 to $77,000 CAD / year
- Full-time
We are seeking a highly organized and proactive Logistics Coordinator to join our operations team and play a critical role in driving supply chain efficiency. This individual will be…
Added 55 mins ago
CO
Keyboard Instructor - Angus Glen C.C
City of Markham
Markham, ON
- Full-time
…Reviews lesson plans with the Recreation Supervisor/Program Coordinator prior to class and submits at the end of each…
Added 55 mins ago
CO
Violin Instructor
City of Markham
Markham, ON
- Full-time
Advises Program Coordinator/Recreation Supervisor of any customer service issues, complaints or inquiries.
Added 55 mins ago
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Sales Administrative Assistant/Receptionist- Rose City Ford
AutoCanada
Windsor, ON
- $41,000 to $45,000 CAD / year
- Other
In this position, the Sales Admin Coordinator/Receptionist will be responsible for assisting the sales managers with day-to-day administrative duties. In addition, this position will be the…
Added 55 mins ago
HR
Event Sales Coordinator
Hyatt Regency
Toronto, ON
- Full-time
We are seeking an organized, detail-oriented, and customer-focused Event Sales Coordinator to join our Events team. This role supports the successful sales, planning, coordination, and…
Added 55 mins ago
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Human Resources Director
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- $130,000 to $150,000 CAD / year
- Full-time
Lead, coach and support the HR Business Partner and HR Coordinator, fostering a collaborative, high-performing and service-oriented team.
Added 56 mins ago
Coordinator/Administrator
Spartan Controls Ltd.
Edmonton, AB
We are currently recruiting for Service Advisor / Service Coordinator in Edmonton. This includes general administrative tasks such as scheduling, quoting, invoicing and general coordination.
Added 56 mins ago
UO
Research Project Coordinator - Equity in Emergency Care
University of Alberta
Edmonton, AB
- Full-time
The Department of Emergency Medicine is seeking a Research Project Coordinator (RPC) to coordinate and administer research study associated activities. This person will work with the…
Added 1 hour ago
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Care Coordinator
Ontario Health atHome
Toronto, ON · Scarborough, ON
- Full-time
As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other…
Added 1 hour ago
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Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 1 hour ago
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Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
Added 1 hour ago
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Radio Traffic Coordinator - 6 & 12 Month Contract
Rogers Sports & Media
Toronto, ON
- Full-time
The Radio Traffic Coordinator is responsible for ensuring that all radio airtime campaigns are successfully completed as intended by the client and internal business partners. This is…
Added 1 hour ago
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Customer Service & Administrative Coordinator
Axxel HR
Montreal, QC
- Full-time
We are currently recruiting a Customer Service & Administrative Coordinator on behalf of one of our clients, a well-established company located in downtown Montreal.
Added 1 hour ago
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Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
Coordinate monthly and quarterly milestone celebrations, employee service anniversaries, and team achievements.
Added 1 hour ago
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Receptionist
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $49,000 to $60,000 CAD / year
- Full-time
…addresses and phone numbers of our various locations, fielding service calls, catering calls,…
Added 1 hour ago
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Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection and…
Added 1 hour ago
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Logistics Coordinator
IMT Group
Calgary, AB
- $50,000 to $55,000 CAD / year
- Full-time
Ability to interact with vendors and work collaboratively to ensure the top customer service expectations are met

Gowling WLG

Deskside Technician

Ottawa, ON, Canada

$57,000 to $70,000 CAD / year · Contract

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Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled or assigned in a timely and effective manner. This role is a 6 month contract position.

RESPONSIBILITIES

Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
Responds to all requests/escalations in an appropriate and courteous manner.
Accurately documents all requests by logging them in the Firm’s ticketing system.
Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
Applies problem-solving skills and techniques to resolve issues prior to escalating them to the appropriate group.
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Troubleshoots and diagnoses hardware and software problems on systems and arranges for external service calls or repairs as required.
Maintains, assigns and logs loaner equipment. Reviews returned equipment and cleans files or programs as appropriate, and installs new software as required.
Along with other members of the Information Technology team, participates in technical workstation support and system implementations and rollouts.
Other responsibilities as required.

QUALIFICATIONS

Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
College degree in Computer Science or equivalent.
Ability to communicate effectively with other Firm members, with the aptitude to take care of client’s needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Solid background in the use and support of standard business applications. Experience specifically with word processing, spreadsheet, presentation, email, and database products.
Knowledge of Microsoft Windows, documents management systems, system management servers and networking an asset.
Ability to lift large objects (printers and other hardware) of up to 50lbs

The starting range for this role is $57,000 to $70,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Provide in-person, telephone, and email support for the firm’s applications, computer equipment, and systems, documenting and prioritizing requests and resolving issues or escalating them as needed. Manage loaner equipment and repairs, follow up on assigned tickets, and participate in workstation support, system implementations, and technology rollouts.

Requirements

Requires at least one year of related technical experience, preferably in a help desk or service desk environment, and a college degree in Computer Science or equivalent. Candidates should have strong communication and customer service skills, be able to work independently and collaboratively, prioritize work effectively, support standard business applications, and lift equipment weighing up to 50 pounds.

Skills

Hardware And Software Troubleshooting
Deskside Support
Help Desk Support
Service Desk Support
Ticketing Systems
Problem Solving
Customer Service
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
Networking

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Service Desk
Hardware Support
Software Support
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
System Management Servers
Networking
Ticketing System
Troubleshooting
Technical Support
Workstation Support
System Implementations
Technology Rollouts
Loaner Equipment
Hardware Repairs
Information Technology
Law Practice

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