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Added 12 mins ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
…placements. As a professional member of the Co-op and Career Services team, the Co-op Coordinator supports delivery of services, initiatives, and events as required to meet service…
Added 12 mins ago
GS
Coordonateur logistique / Logistics Coordinator
Grain St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 12 mins ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
…architectures. This may include participating or supporting other team or team members in integration testing, validation and…
Added 27 mins ago
Academic Technologist, Pre-Service Fire Program
Georgian College
ON
Collaborates with program coordinator and appropriate faculty to formulate a plan of action, and provides individual coaching, to a group of students struggling to demonstrate skill…
Added 43 mins ago
A
Logistics Coordinator / Coordinateur Logistique
ArdoVLM
Dollard-Des Ormeaux, QC
- Full-time
As a global leader in the frozen food industry, we are seeking a Logistics Coordinator First Mile to join our dynamic team. In this role, you will collaborate closely with your colleagues…
Added 43 mins ago
Technician
Imperial Brady
Montreal, QC · Anjou, QC
…are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in…
Added 43 mins ago
SM
Project Coordinator
SCR Mining & Tunnelling
Bissett, MB
- Full-time
We are looking to grow our team with individuals who share our energy, commitment to safety, and enthusiasm for creating the best possible experience for our customers.
Added 43 mins ago
TR
Geotechnical Technical Coordinator
Trillium Rail Partners
Mississauga, ON
- Full-time
TRP has a current vacancy for a Geotechnical Technical Coordinator to support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 58 mins ago
CO
Asset Coordinator
City of Windsor
Windsor, ON
- Temporary
…offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it…
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…such as Physician/Midwife/Nurse Practitioner, Patient Care Coordinator, Unit Perinatal Clinical Educator, Program Director and other team members as…
Added 1 hour ago
PH
Site Supervisor S2 Up to 8 FTE
Provincial Health Services Authority
Whistler, BC
- Full-time
…recruitment and performance management, and trains and coaches team members. In collaboration with the Operations Manager, facilitates workplace solutions and oversees the implementation of…
Added 1 hour ago
IG
Flight Coordinator
Insight Global
Longueuil, QC
- $28 to $42 CAD / hour
- Contract
Insight Global is seeking a Flight Administrator to join the corporate team of a top aerospace company flying out of St-Hubert, QC. This role is 5x week onsite in St-Hubert, QC.
Added 1 hour ago
KP
Logisitc Operations Coordinator
Kelly Professional & Industrial
Oakville, ON
- Full-time
Our customer is looking for a permanent Logistics Operations Coordinator who is detail-oriented, proactive, and able to thrive in a team environment while taking ownership of their work.
Added 1 hour ago
RH
Administrative Assistant
Robert Half
London, ON
- $55,000 to $64,000 CAD / year
- Full-time
…running smoothly, coordinating schedules, and supporting a team that makes a meaningful impact in the…
Added 1 hour ago
HR
Civic Addressing Coordinator
Halifax Regional Municipality
Halifax, NS
- Full-time
…municipal asset identification initiative. The Civic Addressing Coordinator is responsible for the development, implementation, revision, and enforcement of by-law regulations (C-300 Civic…
Added 1 hour ago
TS
Administration/Project Coordinator
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
The Administrative & Projects Coordinator provides administrative and project coordination support to the Territorial Youth Secretaries and the Youth Department. The position coordinates…
Added 1 hour ago
Office Coordinator, Volunteer Resources
Nova Scotia Health and IWK Health
Halifax, NS
The Office Coordinator provides administrative support to a department and team members within the IWK Health Centre. The incumbent functions as a primary point of contact for the team…
Added 1 hour ago
TC
Sales Execution Coordinator
Toromont Cat
Concord, ON
- Full-time
The Sales Coordinator is responsible for effectively supporting the execution of the sales process for approved equipment deals.
Added 1 hour ago
CI
Project Support Officer
Cuso International
Halifax, NS
- Volunteer
Support the Project Coordinator with various project-related activities as required to meet program goals and deliverables. This includes providing general assistance for special projects…
Added 1 hour ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 1 hour ago
MM
Customer Support and Invoicing Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
…are our strengths. You, too, can become part of our dedicated…
Added 1 hour ago
CH
Registered Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse - ICU CCU
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 1 hour ago
CH
Registered Nurse - Emergency
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…

Gowling WLG

Deskside Technician

Ottawa, ON, Canada

$57,000 to $70,000 CAD / year · Contract

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Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled or assigned in a timely and effective manner. This role is a 6 month contract position.

RESPONSIBILITIES

Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
Responds to all requests/escalations in an appropriate and courteous manner.
Accurately documents all requests by logging them in the Firm’s ticketing system.
Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
Applies problem-solving skills and techniques to resolve issues prior to escalating them to the appropriate group.
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Troubleshoots and diagnoses hardware and software problems on systems and arranges for external service calls or repairs as required.
Maintains, assigns and logs loaner equipment. Reviews returned equipment and cleans files or programs as appropriate, and installs new software as required.
Along with other members of the Information Technology team, participates in technical workstation support and system implementations and rollouts.
Other responsibilities as required.

QUALIFICATIONS

Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
College degree in Computer Science or equivalent.
Ability to communicate effectively with other Firm members, with the aptitude to take care of client’s needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Solid background in the use and support of standard business applications. Experience specifically with word processing, spreadsheet, presentation, email, and database products.
Knowledge of Microsoft Windows, documents management systems, system management servers and networking an asset.
Ability to lift large objects (printers and other hardware) of up to 50lbs

The starting range for this role is $57,000 to $70,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Provide in-person, telephone, and email support for the firm’s applications, computer equipment, and systems, documenting and prioritizing requests and resolving issues or escalating them as needed. Manage loaner equipment and repairs, follow up on assigned tickets, and participate in workstation support, system implementations, and technology rollouts.

Requirements

Requires at least one year of related technical experience, preferably in a help desk or service desk environment, and a college degree in Computer Science or equivalent. Candidates should have strong communication and customer service skills, be able to work independently and collaboratively, prioritize work effectively, support standard business applications, and lift equipment weighing up to 50 pounds.

Skills

Hardware And Software Troubleshooting
Deskside Support
Help Desk Support
Service Desk Support
Ticketing Systems
Problem Solving
Customer Service
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
Networking

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Service Desk
Hardware Support
Software Support
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Document Management Systems
System Management Servers
Networking
Ticketing System
Troubleshooting
Technical Support
Workstation Support
System Implementations
Technology Rollouts
Loaner Equipment
Hardware Repairs
Information Technology
Law Practice

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