Jobs in Canada

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Added 4 mins ago
NM
Equipment Detailer
Nelson Motors and Equipment
Estevan, SK
- Full-time
…agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that is…
Added 4 mins ago
ZF
Senior Technician
Zorzitec Fan Coil Service Inc.
Toronto, ON
- Full-time
Role Description The Technician role at Zorzitec Fan Coil Service Inc. is a full-time, on-site position based in Toronto, ON. The Technician will perform installation, maintenance,…
Added 4 mins ago
VC
Heavy Duty Equipment Technician
VINCI Construction
Surrey, BC
- Full-time
BA Blacktop Ltd. is looking for a skilled Heavy-Duty Equipment Technician to join our team. The successful candidate will perform repairs and preventive maintenance on a variety of road…
Added 35 mins ago
ST
Busy Tire Shop - Passenger Light Truck (PLT) Tire Installer
Scotia Tirecraft
Mississauga, ON
- Full-time
As a Passenger Light Truck (PLT) Tire Technician your responsibilites would include:
Added 36 mins ago
ND
Agricultural equipment technician
Notre Dame Motors Ltd
Notre Dame de Lourdes, MB
- From $35 CAD / hour
- Full-time
- Hybrid
Added 37 mins ago
KF
Automotive service technician
Koch Ford Sales (Athabasca) Ltd.
Athabasca, AB
- $37 to $45 CAD / hour
- Full-time
- On-site
Automotive Service Technician Trade Certification
Added 1 hour ago
TM
User support technician
Tech Masters Inc.
Sherwood Park, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 1 hour ago
BG
Resident Heavy Equipment Technician
Brandt Group of Companies
Regina, SK
- Full-time
Brandt is currently seeking a Resident Heavy Equipment Technician based in Sault Ste. Marie, reporting to our Sudbury Construction & Forestry branch.
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 1 hour ago
BG
Administrateur·trice du service | Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
L' administrateur·trice du service est responsable d'aider le ou la gestionnaire de service à maintenir des rapports et des registres précis et à jour en ce qui concerne l'exploitation du…
Added 1 hour ago
BG
Administrateur · trice du service | Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
trice du service pour son emplacement de Laval Construction et foresterie.
Added 1 hour ago
SA
Field Service Technician, Machine Tools
Source Atlantic Limited
AB · Alberta, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Source Atlantic is looking for a full-time Field Service Technician, Machine Tools based in Surrey, BC.
Added 1 hour ago
SA
Field Service Technician, CNC Machine Tools
Source Atlantic Limited
ON · Ontario, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Source Atlantic is looking for a full-time Field Service Technician, CNC Machine Tools based in Surrey, BC.
Added 1 hour ago
SA
Field Service Technician, Machine Tools
Source Atlantic Limited
ON · Ontario, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Source Atlantic is looking for a full-time Field Service Technician, Machine Tools based in Surrey, BC.
Added 1 hour ago
C
Overhead Crane Technician - FIFO 14/14
Convergint
Dartmouth, NS
- Internship
Convergint is currently recruiting for a team-oriented Overhead Crane Technician to join our team in Fort McMurray, AB (Suncor).
Added 1 hour ago
SA
Field Service Technician, CNC Machine Tools
Source Atlantic Limited
AB · Alberta, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Source Atlantic is looking for a full-time Field Service Technician, CNC Machine Tools based in Surrey, BC.
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
BB
Heavy Duty Equipment Technician
BA Blacktop Group of Companies
Surrey, BC
- Full-time
BA Blacktop Ltd. is looking for a skilled Heavy-Duty Equipment Technician to join our team. The successful candidate will perform repairs and preventive maintenance on a variety of road…
Added 1 hour ago
VE
Heavy Duty Equipment Technician
VINCI Energies
Surrey, BC
- Full-time
BA Blacktop Ltd. is looking for a skilled Heavy-Duty Equipment Technician to join our team. The successful candidate will perform repairs and preventive maintenance on a variety of road…
Added 3 hours ago
B
Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting…
Added 3 hours ago
SA
Field Service Technician, Machine Tools
Source Atlantic Limited
BC · British Columbia, Canada
- $70,000 to $95,000 CAD / year
- Full-time
Source Atlantic is looking for a full-time Field Service Technician, Machine Tools based in Surrey, BC.
Added 4 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
…procedures to provide the best product to our customers.” – Field Service…
Added 4 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
…procedures to provide the best product to our customers.” – Field Service…
Added 4 hours ago
RT
truck mechanic
Ryanson Transport Ltd.
Leduc, AB
- Full-time
Automotive Service Technician (Transmission) Trade Certification
Added 6 hours ago
GW
Deskside Technician
Gowling WLG
Ottawa, ON
- $57,000 to $70,000 CAD / year
- Full-time
Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled…

Gowling WLG

Deskside Technician

Ottawa, ON, Canada

$57,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Gowling Wlg

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled or assigned in a timely and effective manner. This role is a 6 month contract position.

Responsibilities

Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
Responds to all requests/escalations in an appropriate and courteous manner.
Accurately documents all requests by logging them in the Firm’s ticketing system.
Assesses and resolves all requests for support based on urgency, type of problem and available support staff.
Applies problem-solving skills and techniques to resolve issues prior to escalating them to the appropriate group.
Monitors and follows up on calls assigned to others, as instructed by the Technical Coordinator, Information Systems.
Troubleshoots and diagnoses hardware and software problems on systems and arranges for external service calls or repairs as required.
Maintains, assigns and logs loaner equipment. Reviews returned equipment and cleans files or programs as appropriate, and installs new software as required.
Along with other members of the Information Technology team, participates in technical workstation support and system implementations and rollouts.
Other responsibilities as required.

Qualifications

Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
College degree in Computer Science or equivalent.
Ability to communicate effectively with other Firm members, with the aptitude to take care of client’s needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Solid background in the use and support of standard business applications. Experience specifically with word processing, spreadsheet, presentation, email, and database products.
Knowledge of Microsoft Windows, documents management systems, system management servers and networking an asset.
Ability to lift large objects (printers and other hardware) of up to 50lbs

The starting range for this role is $57,000 to $70,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Provide in-person, telephone, and email support for the firm’s applications, computer equipment, and systems, documenting, prioritizing, troubleshooting, and resolving support requests. Manage loaner equipment and repairs, follow up on assigned tickets, and contribute to workstation support and technology implementations.

Requirements

Requires at least one year of directly related technical experience, preferably in a help desk or service desk, and a college degree in Computer Science or equivalent. Candidates should have strong business application support and communication skills, be able to work independently and collaboratively, prioritize changing workloads, and lift equipment weighing up to 50 pounds.

Skills

Hardware Troubleshooting
Software Troubleshooting
Help Desk Support
Service Desk Support
Problem Solving
Ticket Documentation
Customer Service
Prioritization
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email Applications
Database Products
Networking

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Help Desk
Service Desk
Hardware Support
Software Support
Application Support
Microsoft Windows
Business Applications
Word Processing
Spreadsheets
Presentation Software
Email
Database Products
Document Management Systems
System Management Servers
Networking
Ticketing System
Troubleshooting
Technical Support
Workstation Support
Loaner Equipment
System Implementations
Technology Rollouts
Law Practice

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