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Added 2 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
Are you passionate about delivering exceptional customer service in a fast-paced logistics environment? Join Kuehne+Nagel as a Customer Care Representative, Sea Logistics Import, where…
Added 17 mins ago
SR
Endpoint Specialist
Swim Recruiting
Vancouver, BC
- $75,000 to $90,000 CAD / year
- Full-time
Our client is seeking an Endpoint Specialist to own the setup, rollout and lifecycle of their corporate devices and workplace technology, from laptops and desktops to mobile devices,…
Added 32 mins ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
Coordinates simulation client, student, activity, and service data; manages databases and reports operational data including data that informs quality improvement for simulation operations.
Added 32 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
We are seeking a highly motivated, client-focused L1 Technical Support to support our Small and Medium Business (SMB) team as part of the Technical Support team.
Added 33 mins ago
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Banking Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
RBC
Brampton, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 33 mins ago
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Evergreen Client/Banking Advisor
RBC
Cochrane, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 33 mins ago
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IT Specialist II
WCB-Alberta
AB · Edmonton - Jarvis
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 33 mins ago
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Client Engagement Associate [Hourly]
CIBC
Edmonton, AB
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 48 mins ago
VC
Program Assistant (Office Admin), Older Adult Mental Health and Substance Use
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Within the context of a client and family-centred care model and in accordance with established vision and values of the organization, this position provides administrative, secretarial and…
Added 48 mins ago
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Team Lead, Client Experience Operations (Risk and Security)
Wealthsimple Technologies
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
As Team Lead, CXO Risk & Security, you will lead a frontline squad of 6–12 CX Specialists at the intersection of Client Experience, Platform Security, and Risk Operations. You are…
Added 1 hour ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
Come join our Application & Cloud Services (ACS) team where you will focus on project and service delivery within the Business Technology Services (BTS) department. Reporting to the Team…
Added 1 hour ago
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Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 1 hour ago
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Administrative Assistant
Baker Tilly Canada
Rocky Mountain House, AB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
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Data Maintenance Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
We are seeking a Data Maintenance Specialist to provide operational support for client's RTFT business applications, including Health, Safety & Environment (HSE) and Human Resources (HR)…
Added 1 hour ago
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Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…construction projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection…
Added 1 hour ago
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Gestion De Changement / Change Management
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $50 to $75 CAD / hour
- Contract
The Change Management Specialist manages customer-driven change requests and evaluates their impact on project scope, schedules, and execution plans. This role analyzes the feasibility of…
Added 1 hour ago
C
Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 2 hours ago
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Bioinformatics Specialist
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Bioinformatics Specialist is responsible for developing and overseeing the Core, including establishing and utilizing centralized analysis pipelines, conducting bioinformatics-based…
Added 2 hours ago
OI
Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
We are seeking a highly motivated person to join our Client Operations team based in in Burnaby, British Columbia. Our team is focused on providing distinctive, world-class servicing to our…
Added 2 hours ago
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Concurrent Disorder Specialist
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $58,783 to $64,407 CAD / year
- Full-time
…interdisciplinary group dedicated to providing comprehensive support to justice-involved individuals. As a Concurrent Disorder Specialist, you'll contribute to our mission of delivering…
Added 2 hours ago
BF
Loan Operations Specialist
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Toronto, ON
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…value-added funding solutions with an unwavering commitment to client service. Built on a foundation of trust, we have established relationships with more than 1,500 law firms…
Added 2 hours ago
D
Collections Specialist
Dentons
Toronto, ON
- Full-time
We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections…
Added 2 hours ago
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AI Product Owner
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Stakeholder alignment across Supra ITS service delivery, security, client-facing teams and Canon group stakeholders
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Renewal Specialist, Small Law
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Toronto, ON · Canada, Toronto, Ontario
- Full-time
The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel.…
Added 2 hours ago
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Managing Consultant, GRS
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Gowling WLG

Enterprise Applications Specialist

Vancouver, BC, Canada

$80,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Gowling Wlg

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application portfolio. The role provides advanced support and lifecycle management for cloud, SaaS, and on-premises solutions; partners with business, security, infrastructure, data, and service teams; and translates operational and practice requirements into sustainable technology solutions. Working with limited direction, the Specialist leads complex troubleshooting, technical changes, upgrades, integrations, and application initiatives while promoting automation, governance, documentation, and a consistent user experience.

Responsibilities

Provide advanced administration and tier 3 support for assigned enterprise applications, resolving complex incidents and problems and coordinating escalation with internal teams and vendors.
Manage the application lifecycle for cloud, SaaS, and on-premises solutions, including configuration, upgrades, patching, release planning, testing, deployment, maintenance, and retirement.
Monitor application availability, performance, capacity, usage, integrations, licensing, and service health; identify trends and implement preventive improvements.
Design, configure, support, and troubleshoot integrations using APIs, web services, identity platforms, data exchanges, and middleware.
Use SQL and reporting tools to query and validate data, investigate incidents, reconcile information, and support integrations while following data-access and change-control requirements.
Develop scripts, workflows, and automation that improve service reliability, repeatability, monitoring, deployment, and administrative efficiency.
Apply security, privacy, records management, and data-governance requirements to application configuration, privileged access, authentication, logging, retention, and vendor services.
Maintain technical documentation, support procedures, architecture and integration records, configuration standards, knowledge articles, and operational runbooks.
Lead or contribute to projects, product evaluations, proofs of concept, migrations, and service improvements; define requirements, risks, test plans, implementation steps, and support-transition activities.
Partner with business stakeholders and technology teams to understand needs, evaluate options, recommend solutions, and prioritize enhancements based on value, risk, usability, and supportability.
Coordinate vendors and managed service providers, including technical escalations, service reviews, roadmap discussions, licensing, renewals, and performance against contractual commitments.
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate service impacts clearly.
Provide technical guidance, knowledge transfer, and mentoring to service desk analysts, application specialists, trainers, and other technology partners.
Support annual planning and forecasting for assigned applications, including licensing, vendor services, upgrades, technical debt, and future investment needs.
Participate in scheduled maintenance and after-hours support as required, and perform other related duties consistent with the role.

Qualifications

Post-secondary diploma or degree in computer science, information technology, information systems, or a related discipline, or an equivalent combination of education and experience.
Six (6) or more years of progressively responsible experience supporting enterprise applications in a complex, security-conscious organization; experience in a legal or professional services environment is an asset.
Advanced knowledge of enterprise application administration, troubleshooting, configuration, release management, system analysis, and application lifecycle practices.
Experience supporting cloud and SaaS platforms, Microsoft 365 services, Windows-based applications, identity and access management, and hybrid enterprise environments.
Proficiency in SQL, including writing and troubleshooting queries, validating and analyzing data, and supporting application databases, reporting, and integrations.
Working knowledge of APIs, web services, authentication and authorization standards, file-based integrations, and common enterprise integration patterns.
Experience with scripting or automation tools such as PowerShell, workflow platforms, or equivalent technologies.
Understanding of cybersecurity, privacy, data governance, privileged access, audit logging, vulnerability and patch management, backup and recovery, and business continuity principles.
Knowledge of IT service management, change control, incident and problem management, testing, release practices, and technical documentation; ITIL knowledge is an asset.
Strong analytical and critical-thinking skills, with the ability to diagnose complex issues, assess risk, evaluate options, and recommend practical, supportable solutions.
Strong project coordination, prioritization, time-management, and vendor-management skills, with the ability to manage concurrent operational and project commitments.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and produce clear operational and support documentation.
Demonstrated ability to work independently and collaboratively across technical and business teams, provide guidance to colleagues, and deliver high-quality work in a changing environment.
Commitment to client service, continuous learning, inclusive collaboration, and responsible use of enterprise data and technology.
Bilingualism (French/English) may be required in some offices.

Benefits/Perks

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $80,000 to $90,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Administer and provide advanced support for enterprise applications across cloud, SaaS, and on-premises environments, including troubleshooting, lifecycle management, integrations, monitoring, and automation. Lead application improvements and projects while coordinating with business and technology teams and vendors, and maintaining security, governance, documentation, and service-management practices.

Requirements

Requires a post-secondary diploma or degree in a relevant discipline, or equivalent education and experience, and at least six years of progressively responsible enterprise application support experience. Candidates should bring advanced application administration skills, SQL and integration experience, scripting or automation knowledge, security and IT service management understanding, and strong analytical, communication, coordination, and collaboration abilities.

Skills

Enterprise Application Administration
Tier 3 Technical Support
SQL
API And Web Services Integration
PowerShell Scripting
Microsoft 365
Identity And Access Management
Cloud And SaaS Platforms
Windows-Based Applications
Cybersecurity And Data Governance
Incident And Problem Management
Change And Release Management
Vendor Management
Technical Documentation
Project Coordination

Benefits

Health Insurance
Dental Insurance
Mental Health Coverage
Lifestyle Spending Allowance
Vacation Days
Hybrid Work Flexibility
Parental Leave Top-Up
Group Retirement Savings Plan With Employer Match
Short- And Long-Term Disability Insurance
Life Insurance
Accident Insurance
Critical Illness Insurance
Employee And Family Assistance Program
Cognitive Behavioral Therapy Support
Mental Health First Aid Support
Recognition Awards
Referral Bonuses
Preferred Pricing Programs

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Cloud Platforms
SaaS
On-Premises Applications
Microsoft 365
Windows
SQL
APIs
Web Services
Identity And Access Management
Authentication
Authorization
Middleware
Data Exchanges
PowerShell
Workflow Automation
Cybersecurity
Data Governance
Privileged Access
Audit Logging
Vulnerability Management
Patch Management
Backup And Recovery
Business Continuity
IT Service Management
ITIL
Incident Management
Problem Management
Change Management
Release Management

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