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Added 8 mins ago
CU
Senior HR Advisor - Projects
Concordia University of Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Director, Human Resources, the Senior HR Advisor - Major Projects provides senior HR advisory support and leads organizational development, workforce planning, change…
Added 23 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 23 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager will lead the Notification and Secure Mail Service (NaSM) product. NaSM serves as an email, SMS, and document storage service for cancer screening campaigns run…
Added 38 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
…people experience HR at IGM. As AVP, HR Services Delivery and Technology, you will help turn our future-state service model into a practical, multi-year roadmap and lead the evolution of…
Added 53 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
Added 53 mins ago
S
Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
Demonstrated ability to lead change and support staff through transition.
Added 53 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
…processes to state-of-the-art foundation model solutions. GO-AI's Technology & Development team is a cross-functional organization of Software Development Engineers, Technical Program…
Added 53 mins ago
GC
Field Operations Associate
Grainger Canada
Victoria, BC
- Full-time
…products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported…
Added 1 hour ago
M
Controller
MPOYNT
Toronto, ON
- Full-time
MPOYNT is a bootstrapped, high-growth technology services company specializing in Endpoint Management, Field IT, and enterprise device lifecycle solutions. We support enterprise clients…
Added 1 hour ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
As part of the Payments Technology Portfolio Management and Delivery team, you will lead the management and execution of Operational and Risk Management . As an expert voice to risk…
Added 1 hour ago
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Electronic Arts
Vancouver, BC · Montreal, QC
You will lead the vision and creation of meta experience for players - from fun and challenging progression systems that inspire players, to elegant economy designs that bring fun in…
Added 1 hour ago
N
Growth Operations Manager
nesto
Montreal, QC
- Full-time
Nesto Group is Canada's leading provider of mortgage technology and financing solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted…
Added 1 hour ago
J
Intermediate Recruiter - Edmonton
Jardeg
AB · Edmonton, AB
- Full-time
…projects running. From finance and HR to recruitment and site support, your work fuels the field and drives…
Added 1 hour ago
G
Project Manager - Electrical & Instrumentation
Graham
Regina, SK
- Full-time
…work, provide technical and constructability expertise, and support project teams in delivering safe, efficient, and high-quality industrial…
Added 1 hour ago
C
Account Executive - Canada
Cisco
Calgary, AB
- Full-time
…to accelerate your career. Enjoy our award-winning, flexible workplace powered by the latest Cisco technology, where innovation and giving back to the community are at the heart of what we…
Added 1 hour ago
S
Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
Lead discovery workshops and stakeholder engagements across business and technology teams.
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 1 hour ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 1 hour ago
A
Senior Director, Product & Platform Trust
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience operating in heterogeneous technology environments where security capabilities must support different architectures, development models, and product needs
Added 1 hour ago
KB
Project Sales Associate
Kent Building Supplies
Edmundston, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 1 hour ago
SI
Senior Operations & Production Manager
Synectics Inc.
Kirkland, QC
- $85,000 to $95,000 CAD / year
- Full-time
Lead, mentor, and support project managers, supervisors, foremen, and field crews.
Added 1 hour ago
V|
Electrical & Instrumentation Engineer
Veolia | North America
Oakville, ON
- Full-time
Support project bids, provide technical guidance and lead creative solutions to meet customer requirements.
Added 1 hour ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
…Assisting in programing maintenance and troubleshooting to support the closed-loop…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…

Gowling WLG

Enterprise Applications Specialist

Hamilton, ON, Canada

$80,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Gowling WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application portfolio. The role provides advanced support and lifecycle management for cloud, SaaS, and on-premises solutions; partners with business, security, infrastructure, data, and service teams; and translates operational and practice requirements into sustainable technology solutions. Working with limited direction, the Specialist leads complex troubleshooting, technical changes, upgrades, integrations, and application initiatives while promoting automation, governance, documentation, and a consistent user experience.

RESPONSIBILITIES

Provide advanced administration and tier 3 support for assigned enterprise applications, resolving complex incidents and problems and coordinating escalation with internal teams and vendors.
Manage the application lifecycle for cloud, SaaS, and on-premises solutions, including configuration, upgrades, patching, release planning, testing, deployment, maintenance, and retirement.
Monitor application availability, performance, capacity, usage, integrations, licensing, and service health; identify trends and implement preventive improvements.
Design, configure, support, and troubleshoot integrations using APIs, web services, identity platforms, data exchanges, and middleware.
Use SQL and reporting tools to query and validate data, investigate incidents, reconcile information, and support integrations while following data-access and change-control requirements.
Develop scripts, workflows, and automation that improve service reliability, repeatability, monitoring, deployment, and administrative efficiency.
Apply security, privacy, records management, and data-governance requirements to application configuration, privileged access, authentication, logging, retention, and vendor services.
Maintain technical documentation, support procedures, architecture and integration records, configuration standards, knowledge articles, and operational runbooks.
Lead or contribute to projects, product evaluations, proofs of concept, migrations, and service improvements; define requirements, risks, test plans, implementation steps, and support-transition activities.
Partner with business stakeholders and technology teams to understand needs, evaluate options, recommend solutions, and prioritize enhancements based on value, risk, usability, and supportability.
Coordinate vendors and managed service providers, including technical escalations, service reviews, roadmap discussions, licensing, renewals, and performance against contractual commitments.
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate service impacts clearly.
Provide technical guidance, knowledge transfer, and mentoring to service desk analysts, application specialists, trainers, and other technology partners.
Support annual planning and forecasting for assigned applications, including licensing, vendor services, upgrades, technical debt, and future investment needs.
Participate in scheduled maintenance and after-hours support as required, and perform other related duties consistent with the role.

QUALIFICATIONS

Post-secondary diploma or degree in computer science, information technology, information systems, or a related discipline, or an equivalent combination of education and experience.
Six (6) or more years of progressively responsible experience supporting enterprise applications in a complex, security-conscious organization; experience in a legal or professional services environment is an asset.
Advanced knowledge of enterprise application administration, troubleshooting, configuration, release management, system analysis, and application lifecycle practices.
Experience supporting cloud and SaaS platforms, Microsoft 365 services, Windows-based applications, identity and access management, and hybrid enterprise environments.
Proficiency in SQL, including writing and troubleshooting queries, validating and analyzing data, and supporting application databases, reporting, and integrations.
Working knowledge of APIs, web services, authentication and authorization standards, file-based integrations, and common enterprise integration patterns.
Experience with scripting or automation tools such as PowerShell, workflow platforms, or equivalent technologies.
Understanding of cybersecurity, privacy, data governance, privileged access, audit logging, vulnerability and patch management, backup and recovery, and business continuity principles.
Knowledge of IT service management, change control, incident and problem management, testing, release practices, and technical documentation; ITIL knowledge is an asset.
Strong analytical and critical-thinking skills, with the ability to diagnose complex issues, assess risk, evaluate options, and recommend practical, supportable solutions.
Strong project coordination, prioritization, time-management, and vendor-management skills, with the ability to manage concurrent operational and project commitments.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and produce clear operational and support documentation.
Demonstrated ability to work independently and collaboratively across technical and business teams, provide guidance to colleagues, and deliver high-quality work in a changing environment.
Commitment to client service, continuous learning, inclusive collaboration, and responsible use of enterprise data and technology.
Bilingualism (French/English) may be required in some offices.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $80,000 to $90,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Administer and provide advanced support for enterprise applications across cloud, SaaS, and on-premises environments, including lifecycle management, integrations, troubleshooting, security, and service health. Lead application improvements and projects, coordinate vendors and cross-functional teams, maintain operational documentation, and provide technical guidance to colleagues.

Requirements

Requires a post-secondary diploma or degree in a relevant discipline, or equivalent education and experience, and at least six years of progressively responsible enterprise application support experience. Candidates should bring advanced application administration skills, SQL proficiency, experience with cloud platforms, integrations, and automation, and knowledge of security, IT service management, and change practices.

Skills

Enterprise Application Administration
Tier 3 Support
Cloud and SaaS Platforms
Microsoft 365
SQL
APIs and Web Services
Identity and Access Management
PowerShell and Automation
Application Integration
Cybersecurity and Data Governance
Incident and Problem Management
Change and Release Management
Vendor Management
Project Coordination
Technical Documentation

Benefits

Employer-Paid Health Coverage
Dental Coverage
Mental Health Coverage
Lifestyle Spending Allowance
Benefits Coverage From Day One
Vacation Days
Hybrid Work Flexibility
Parental Leave Top-Up
Group Retirement Savings Plan With Employer Match
Short- and Long-Term Disability Insurance
Life Insurance
Accident Insurance
Critical Illness Insurance
Employee and Family Assistance Program
Guided Cognitive Behavioral Therapy
Mental Health First Aid Support
Recognition Awards
Appreciation Events
Preferred Pricing Programs
Referral Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Cloud Computing
SaaS
On-Premises Applications
Microsoft 365
Windows
SQL
APIs
Web Services
Identity and Access Management
Authentication
Authorization
Middleware
PowerShell
Workflow Automation
Cybersecurity
Data Governance
Privileged Access
Audit Logging
Vulnerability Management
Patch Management
Backup and Recovery
Business Continuity
IT Service Management
ITIL
Incident Management
Problem Management
Change Management
Release Management
Legal Practice

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