Find work in Canada.

612,681 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Manager, Base Rate Plan Pricing
Rogers Communications
Toronto, ON
Measure performance of base pricing programs vs forecast & business case
Added 2 mins ago
Sales Associate
Rogers Communications
Toronto, ON
Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
Added 2 mins ago
C
Claims Representative I, Property
Co-operators
Calgary, AB · AB · BC · Moncton, NB · Kingston, ON · North Bay, ON · Ottawa, ON · Thunder Bay, ON · Regina, SK · Edmonton, AB
- Full-time
Sharing claims handling knowledge with business partners to support the organization and providing feedback to the leadership team on process efficiencies to enhance client experience.
Added 2 mins ago
Bilingual Senior Analyst, Operational Policies and Programs
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
…Programs position. In this role, you will turn data, research and business information into meaningful insights that support operational policies, programs and decision-making. You will…
Added 2 mins ago
W
Panel Assembler
Wajax
Calgary, AB
- Full-time
Supports other business activities as required.
Added 2 mins ago
KC
Mobile Account Manager
Kindred Credit Union
Milverton, ON · New Hamburg, ON
- Full-time
Reporting to the Regional Manager, Mobile Business Banking, you will provide advice and concierge service to business members across Kindred locations. You will help members understand…
Added 2 mins ago
Software Developer III, AI/ML GenAI, Google Ads
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 2 mins ago
BC
Client Service Manager - Commercial (Vancouver Island)
BFL CANADA
Victoria, BC
- Full-time
…requirements, with a focus on retention of the assigned book of…
Added 2 mins ago
TT
Equipment Advisor
Trimac Transportation
Edmonton, AB
- Full-time
…will leverage Power BI, Excel, and operational data to support business decisions, cost optimization, and continuous improvement…
Added 2 mins ago
AG
Advisor, Human Resources
Alamos Gold Inc.
Lynn Lake, MB
- Full-time
Are you passionate about employee relations, talent acquisition, and supporting leaders in achieving business results? Do you thrive in a collaborative, people-focused environment where you…
Added 2 mins ago
VC
Licensed Practical Nurse (LPN) - Transition Services
Vancouver Coastal Health
Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Temporary
Valid BC Driver's license and access to a personal vehicle for business-related purposes, as required.
Added 2 mins ago
VC
Program Assistant, Mental Health & Substance Use
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Other
Added 2 mins ago
SA
Senior IT Engineer
Schema App
Remote, Canada
- Full-time
- Remote
≥90% of employee IT tickets resolved internally; median first response ≤4 business hours
Added 2 mins ago
R
Partnerships Manager
Relay
Remote, Canada
- Full-time
- Remote
Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money - bringing clarity, confidence, and control to every dollar earned, so…
Added 2 mins ago
C
Dirigeant, spécialiste en conception de solutions – sécurité/Leader-Solutions Designer-Security
Cisco
Toronto, ON
- Full-time
…relationships, develop and execute sales strategies, articulate Cisco’s business value and technical capabilities, and drive the activities that makes deals…
Added 2 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Full-time
…the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling, supervision and management, customer satisfaction, product…
Added 2 mins ago
S
Preventative Maintenance Junior Analyst
SECURE
Calgary, AB
- Other
…costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations - mitigating risks, reducing financial obligations, and…
Added 2 mins ago
AC
CRM Support Administrator - Temporary
Air Canada
Dorval, QC
- Full-time
…reporting. The role supports sales, marketing, customer service, and business decision-making, working in close coordination with the Salesforce Architect, Business Analysts, Product…
Added 2 mins ago
Elementary ELA Teacher
Think Academy US
Toronto, ON
Fully remote teaching opportunities may be available based on performance and business needs.
Added 2 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
Added 2 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Hamilton, ON
- From $21 CAD / hour
- Full-time
Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
Added 2 mins ago
T&
Consultant
Turner & Townsend
Toronto, ON
- Full-time
…after our continuing growth and make the difference to both our business and our…
Added 2 mins ago
UH
Research Associate I
University Health Network
Toronto, ON
- Full-time
Conduct environmental scans, literature reviews, analyses, and prepare briefing notes, presentations, business cases, and internal bulletins to support decision-making by the Scientific…
Added 2 mins ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Added 2 mins ago
R(
Store Manager - Ottawa Trainyards
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.

Gowling WLG

Experience Matter Intelligence Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 5+ years of experience in business development, marketing, knowledge management, research, experience management in a legal, professional services or corporate environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

ROLE OVERVIEW

The Experience & Matter Intelligence Specialist is responsible for ensuring the Firm's deals, cases, and advisory work are systematically and strategically captured and catalogued. This includes maintaining a high-quality centralized repository of representative work that supports client, growth, and market-facing initiatives.

The position plays a key role in connecting the Firm's professionals and business teams, ensuring the Firm's evolving capabilities and experience are captured, understood, and leveraged to support client development, revenue generation, and brand positioning, including through proposals and industry recognition submissions.

As a member of the Business Development & Marketing team, this role requires a detail-oriented, business-minded and relationship-focused individual who excels at building rapport with diverse stakeholder groups. You will serve as a trusted resource to professionals and business teams, be a steward of the Firm's collective experience, and a key contributor to our profile-building and growth objectives.

This position can be based in any of our Ontario offices (Ottawa, Toronto, Hamilton, Waterloo) and requires hybrid attendance in the office.

KEY ACCOUNTIBILITIES

With guidance from the Manager, Market & Industry Recognition, and in close collaboration with members of the Business Development and Pursuits & Proposals team among others, you will support the development, delivery, and continuous improvement of the Firm's experience capture and matter intelligence program as follows:

Experience Capture & Data Management

Establish processes to support the timely and efficient capture and sharing of experience information throughout the matter lifecycle, including at matter close.
Proactively identify, collect, and validate matter information through direct engagement with key stakeholders and internal systems.
Maintain a reliable, centralized repository of representative experience, ensuring data is accurate, current, accessible, consistent, and aligned with established standards and frameworks, while also supporting the Firm’s strategy and priority focus.
Collaborate with IT, Innovation, Knowledge Management, and external vendors to enhance systems and tools supporting experience and matter intelligence management, including automation options.
Support data governance initiatives and continuous improvement efforts related to experience capture, maintenance, and usage.

Content Development & Activation

Draft clear, compelling, and confidentiality-compliant matter descriptions and experience summaries for use across multiple channels.
Adapt and tailor experience content for: pitch and proposal materials; RFP responses; lawyer biographies and practice descriptions; website content, social media, and external publications; awards, rankings, and league table submissions; internal awareness initiatives.
Identify opportunities to leverage and repurpose experience content across business development, marketing, and profile-raising initiatives.

Stakeholder Engagement & Coordination

Work closely with lawyers, practice groups, and BD & Marketing team members to foster a culture of proactive experience sharing and the timely submission of high-quality information.
Coordinate with Business Development, Marketing, Communications, Knowledge Management, and Innovation teams to ensure efficient workflows and alignment.
Serve as a go-to resource for experience-related requests and content needs across the Firm.

Awards, Rankings & Market Recognition Support

Provide curated experience data, matter summaries, and supporting content for directories, league tables, and award submissions.
Collaborate with Industry Recognition and Business Development teams to ensure submissions are supported by accurate, relevant, and compelling experience information.
Contribute to the development and maintenance of standardized content libraries, templates, and supporting materials for use across submissions.

Reporting & Insights

Respond to requests for targeted experience lists, deal sheets, and capability statements to support business development and leadership priorities.
Examine experience data to identify trends, strengths, growth opportunities, and insights that support go-to-market strategies and actively share opportunities for enhancement.
Track experience capture activity, data quality, and stakeholder engagement, identifying opportunities to improve adoption and effectiveness.
Identify and communicate emerging trends, opportunities, and other insights that support strategic planning and business development priorities.
Support monthly BD & Marketing dashboard reporting and annual planning as needed.

QUALIFICATIONS

Post-secondary degree in business, marketing, or a related field.
5+ years of experience in business development, marketing, knowledge management, research, experience management in a legal, professional services or corporate environment.
Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling, and audience-appropriate content and storytelling.
Strong attention to detail and commitment to data accuracy, quality, and confidentiality.
Highly accountable and a proactive self-starter focused on delivering results and excellence.
Demonstrated ability to build trusted relationships and collaborate effectively with stakeholders, including through proactive outreach and follow-up.
Previous experience working with experience management, knowledge management, CRM, or other content management systems is a strong asset.
Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
Strong business acumen with a growth mindset, client service focus, and a demonstrated commitment to driving continuous improvement.
Proficiency in Microsoft 365 applications.

BENEFITS/PERKS

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
15+ vacation days and hybrid work flexibility
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $70,000 to $90,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

Apply About employer

More about this job

Responsibilities

Manage and improve the Firm’s centralized repository of representative matters by collecting, validating, and maintaining accurate, confidential experience data. Develop and adapt matter content for proposals, marketing, awards, and other business development needs, while coordinating with stakeholders and analyzing data to identify trends and opportunities.

Requirements

A post-secondary degree in business, marketing, or a related field and at least five years of relevant experience in business development, marketing, knowledge management, research, or experience management are required. Candidates should have strong communication, organizational, relationship-building, data accuracy, and project management skills; experience with experience management, knowledge management, CRM, or content management systems is an asset.

Skills

Experience Capture
Data Management
Data Governance
Content Development
Business Development
Marketing
Proposal Writing
Stakeholder Engagement
Relationship Building
Research and Analysis
Reporting and Insights
Project Management
Confidentiality
Microsoft 365

Benefits

Employer-Paid Health Coverage
Dental Coverage
Mental Health Coverage
Lifestyle Spending Allowance
Dependent Benefits Coverage
Vacation Days
Hybrid Work Flexibility
Parental Leave Top-Up
Group Retirement Savings Plan With Employer Match
Short- and Long-Term Disability Insurance
Life Insurance
Accident Insurance
Critical Illness Insurance
Employee and Family Assistance Program
Guided Cognitive Behavioral Therapy
Mental Health First Aid Support
Recognition Awards
Appreciation Events
Preferred Pricing Programs
Referral Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Experience Capture
Matter Intelligence
Representative Work Repository
Data Management
Data Governance
Knowledge Management
Business Development
Marketing
Pursuits and Proposals
Request for Proposal Responses
Content Development
Content Management Systems
Microsoft 365
Awards and Rankings
League Tables
Market Recognition
Stakeholder Engagement
Confidentiality
Data Quality
Reporting and Insights
Business Intelligence
Go-to-Market Strategy
Automation
Project Management

Report this job