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Added 7 mins ago
FH
IT Specialist
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
Reporting to The IT Manager, supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. Working closely with the IT Regional…
Added 7 mins ago
SH
Nursing Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 32 mins ago
P
Manager, Origination
Powerex
Vancouver, BC
- Full-time
We are looking for a driven, team-oriented, and commercially minded Manager, Origination to join our Origination Team and lead growth in our Western US and Canadian markets, spanning a…
Added 32 mins ago
SH
Nursing Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc.
Added 47 mins ago
WC
(CAN) Leader des ressources humaines en magasin
Walmart Canada
Baie-Comeau, QC
- Full-time
Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways…
Added 53 mins ago
Staff Software Developer, Cloud
Google
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…change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search.…
Added 59 mins ago
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M.R.T. - Radiology, CT/Angio (GEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, the successful candidate will be responsible for assessing, planning, implementation and evaluating patient care and practice activities in a…
Added 59 mins ago
AX
Claims Specialist, Design Professional - Canada
AXA XL
Montreal, QC
- Full-time
…Design Professional team. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and to interact and collaborate frequently with Underwriting…
Added 1 hour ago
KD
Représentant, Ventes de territoire | Territory Sales Representative
Keurig Dr Pepper Canada
Laval, QC
- Full-time
Provide regular communication with the Regional Sales Manager on territory performance
Added 1 hour ago
UO
Program Coordinator, Haskayne School of Business Executive & Professional Development
University of Calgary
Calgary, AB
- Full-time
…the Haskayne School of Business. The position reports to the Manager, Marketing and Operations and collaborates closely with faculty, instructors, staff, corporate clients, vendors,…
Added 1 hour ago
TU
Auxiliary Animal Care Technician
The University of British Columbia
Vancouver, BC
- $28.9 to $31.63 CAD / hour
- Full-time
…Breeding, Containment Level 2, procedural and surgical space, information technology, and material…
Added 1 hour ago
PC
Cybersecurity Strategy and Transformation Senior Manager
PwC Canada
Toronto, ON
- Full-time
As a Cybersecurity Strategy and Transformation Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include,…
Added 1 hour ago
A
Project Coordinator
AFL
Surrey, BC
- Full-time
Review assigned scope information with Field, Engineering/Design, and vendors to confirm that the work package is sufficiently defined before release.
Added 1 hour ago
KB
Office Manager
Kent Building Supplies
Moncton, NB
- Full-time
Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
Added 1 hour ago
MF
HR Internship
McConnell Foundation
Montreal, QC
- Temporary
During this HR Internship. you’ll work from Toronto in a hybrid setting to support the improvement of HR systems, streamlining processes, and enhancing employee and user experience. This…
Added 1 hour ago
C
PT Residential Community Living Worker - Hope House 382
Connective
Kamloops, BC
- Full-time
Reports and is accountable to the Manager of Community Living Services or their designate.
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 1 hour ago
TT
Retail Store Manager
The Talent Company
Fredericton, NB
- $50,000 to $60,000 CAD / year
- Full-time
Training: Training and onboarding will be coordinated with the Regional Manager to support a successful transition into the role.
Added 1 hour ago
TS
Associate - Client Advisory Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…with key stakeholders (including clients, origination team, support teams, technology owners, marketing, and legal) to ensure alignment on critical tasks and timelines, and to promptly…
Added 1 hour ago
A
Senior Manager, Data Science
Alcon
ON · Ontario, Canada
- Full-time
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Manager, Data Science, you will be trusted to lead and develop a high-performing Data…
Added 1 hour ago
DW
Project Manager (IT)
DP World
Burnaby, BC
- Full-time
The Project Manager (IT) plans, executes, and oversees technology-related projects that involve the design, implementation, and maintenance of Financial, Maintenance and HR IT Systems.…
Added 1 hour ago
TC
Heavy Equipment Mechanic Shop Foreman (421A, 310T)
Toromont Cat
Toronto, ON
- Full-time
Communicate with the service manager to coordinate tasks and oversee the activities of the department.
Added 1 hour ago
KC
Senior Tax Manager, Enterprise Tax/Canadian Corporate Tax
KPMG Canada
Hamilton, ON
- Full-time
…(formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an…
Added 1 hour ago
TC
Restaurant assistant manager
The Canadian Brewhouse
Prince George, BC
- Full-time
Added 1 hour ago
FH
VIP Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations,…

Gowling WLG

Manager, Practice Operations and Initiatives

Ottawa, ON, Canada

$101,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $101,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Experience: Minimum 5-8 years of relevant experience in operations, project management, business management or professional services; law firm experience is considered an asset.
Posting language: English
Posted: Oct 22, 2026

Original job description

About Gowling Wlg

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice Director, you will lead complex initiatives, strengthen governance, and develop reporting and analytics that enhance practice performance.

The role translates approved priorities into structured plans, coordinates cross-functional stakeholders, monitors progress and outcomes, and drives continuous improvement and adoption. Strategic direction, practice performance accountability and final decision-making remain with the Senior Practice Director.

Responsibilities

Lead and coordinate a portfolio of strategic and operational initiatives approved by the Senior Practice Director and practice leadership.
Translate Firm and practice priorities into project charters, business cases, implementation plans, timelines, responsibilities, measures and expected outcomes.
Manage initiatives from scoping through implementation and evaluation, monitoring milestones, dependencies, resources, risks and outcomes, and escalating issues as appropriate.
Support the consistent implementation of practice group and Firm priorities across practices and offices.
Oversee the operational coordination of assigned practice areas, identify service or process gaps, and recommend practical solutions.
Develop and maintain practice-management processes, tools and governance frameworks that promote consistency and accountability.
Coordinate practice leadership meetings, including agendas, materials, decision records and follow-up on commitments and action items.
Maintain dashboards and reports on practice performance, strategic initiatives and operational priorities.
Analyze revenue, billings, collections, productivity and utilization metrics.
Identify trends, variances, risks and opportunities, and develop practical recommendations to support leadership decision-making.
Partner with Practice Directors, Practice Group Leaders, Department Chairs and Business Services teams, including Finance, People & Culture, Marketing and Business Development, Legal Talent, Knowledge Management, and Innovation and Technology.
Lead continuous-improvement and change-management activities by coordinating communications, stakeholder engagement, implementation support and post-implementation follow-up.
Perform any other related duties as required.

Qualifications

Bachelor's degree in Business Administration, Commerce, Management, Finance or a related discipline.
Minimum 5-8 years of relevant experience in operations, project management, business management or professional services; law firm experience is considered an asset.
Demonstrated experience leading complex, cross-functional strategic or operational initiatives from planning through implementation.
Strong financial acumen and experience preparing, analyzing and presenting financial and operational reports and performance metrics.
Excellent analytical, strategic-thinking, critical-thinking and problem-solving abilities.
Strong project-management, change-management, planning and organizational skills, with the ability to manage multiple priorities, stakeholders and deadlines.
Excellent written and verbal communication, relationship-building and stakeholder-management skills, with the ability to influence without direct authority.
Advanced proficiency with Microsoft Excel and PowerPoint; experience with reporting, business intelligence and project-management tools is preferred.
Sound judgment and demonstrated ability to manage confidential and sensitive information with discretion.
Bilingualism is considered a strong asset.

Benefits/Perks

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
Benefits coverage for Firm members and their dependents from day one!
20+ vacation days and hybrid work flexibility.
Parental leave top-up for 26 weeks (after 12 months of full-time employment)
Group Retirement Savings Plan with employer match.
Financial protection through short & long-term disability, life, accident & critical illness insurance
Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
Recognition awards, appreciation events, and a supportive, collaborative work culture
Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $101,000 to $125,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.

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More about this job

Responsibilities

Lead approved strategic and operational initiatives across practice groups, translating priorities into plans and coordinating implementation, resources, risks, and follow-up. Develop governance processes and performance reporting, analyze financial and operational metrics, and recommend improvements while partnering with practice leaders and business services teams.

Requirements

Requires a bachelor’s degree in business, commerce, management, finance, or a related discipline, and 5–8 years of relevant operations, project management, business management, or professional services experience. Candidates should bring experience leading complex cross-functional initiatives, strong financial and analytical skills, project and change management capabilities, excellent communication and stakeholder skills, and advanced Excel and PowerPoint proficiency; law firm experience and bilingualism are assets.

Skills

Strategic Initiative Management
Project Management
Practice Operations
Financial Analysis
Performance Reporting
Data Analysis
Change Management
Process Improvement
Governance
Stakeholder Management
Business Planning
Risk Management
Microsoft Excel
Microsoft PowerPoint
Business Intelligence
Communication

Benefits

Employer-Paid Health Insurance
Dental Coverage
Mental Health Coverage
Lifestyle Spending Allowance
Vacation Days
Hybrid Work Flexibility
Parental Leave Top-Up
Group Retirement Savings Plan With Employer Match
Short- and Long-Term Disability Insurance
Life Insurance
Accident Insurance
Critical Illness Insurance
Employee and Family Assistance Program
Cognitive Behavioral Therapy Support
Mental Health First Aid Network
Recognition Awards
Appreciation Events
Referral Bonuses
Preferred Pricing Programs

Visa sponsorship

Not detected in the job text

Keywords

Practice Operations
Strategic Initiatives
Project Charters
Business Cases
Implementation Plans
Project Management
Change Management
Continuous Improvement
Governance Frameworks
Practice Management
Financial Analysis
Revenue
Billings
Collections
Productivity
Utilization Metrics
Performance Dashboards
Operational Reporting
Risk Management
Stakeholder Engagement
Microsoft Excel
Microsoft PowerPoint
Business Intelligence
Professional Services
Law Firm
Cross-Functional Collaboration
Knowledge Management
Innovation and Technology
Marketing and Business Development
People and Culture

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