Senior Manager, Patent Operations
- Ottawa, ON, Canada
$150,000 to $170,000 CAD / year · Full-time
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Job details
- Pay
- $150,000 to $170,000 CAD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.
We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.
Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.
PROFILE
Gowling WLG is seeking a Senior Manager, Patent Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership role is responsible for overseeing the delivery of patent prosecution support services across the firm's Canadian and international offices.
The successful candidate will be an experienced people leader with extensive knowledge of Canadian and foreign patent prosecution practices. They will play a key role in driving operational excellence, standardizing processes, supporting strategic initiatives, and leading a high-performing team dedicated to exceptional client service.
Responsibilities
- Provide strategic and operational leadership to the patent prosecution support team, ensuring the effective delivery of patent prosecution support services across the firm.
- Lead, develop, and mentor a national team of patent prosecution support staff fostering a high-performing and client-focused culture.
- Drive consistency and operational excellence by establishing and enhancing patent prosecution processes, workflows, and best practices.
- Partner with Intellectual Property professionals and business leaders to ensure exceptional client service and efficient support of patent matters.
- Lead workforce planning initiatives, including recruitment, performance management, and employee development.
- Identify opportunities to improve operational efficiency, service delivery, and team effectiveness through continuous process improvement.
- Manage key operational and administrative functions, including oversight of Intellectual Property deposit accounts and related compliance requirements.
- Build and maintain effective relationships with internal stakeholders, clients, and external organizations, including CIPO, USPTO, and WIPO.
- Other duties as required.
- University degree or college diploma in a related discipline.
- Minimum 12 years of Intellectual Property support experience with a focus on patent prosecution.
- Minimum 8 years of leadership experience managing and developing teams.
- Thorough knowledge of Canadian and foreign patent prosecution practices.
- Strong verbal and written communication.
- Detail oriented with strong time and project management skills.
- Ability to lead an effective, results-oriented team.
- Proficiency with Microsoft Office applications; Inprotech experience is an asset.
- Bilingualism (English/French) would be considered an asset.
Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:
- 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
- Benefits coverage for Firm members and their dependents from day one!
- 15+ vacation days and hybrid work flexibility
- Parental leave top-up for 26 weeks (after 12 months of full-time employment)
- Group Retirement Savings Plan with employer match
- Financial protection through short & long-term disability, life, accident & critical illness insurance
- Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
- Recognition awards, appreciation events, and a supportive, collaborative work culture
- Perks and preferred pricing programs, referral bonuses and more
This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.
This employer may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.
Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.
More about this job
Responsibilities
Lead and develop the national patent prosecution support team, overseeing service delivery and establishing consistent processes and best practices across the firm. Partner with legal professionals and business leaders to improve operational efficiency, manage workforce and administrative functions, and maintain relationships with clients and patent organizations.
Requirements
Requires a university degree or college diploma in a related discipline, at least 12 years of intellectual property support experience focused on patent prosecution, and at least 8 years of team leadership experience. Candidates should have thorough knowledge of Canadian and foreign patent prosecution practices, strong communication and organizational skills, and proficiency with Microsoft Office; Inprotech experience and English-French bilingualism are assets.
Skills
- Patent Prosecution
- Intellectual Property Operations
- People Leadership
- Team Development
- Process Improvement
- Operational Excellence
- Workforce Planning
- Performance Management
- Client Service
- Project Management
- Canadian Patent Practices
- Foreign Patent Practices
- Compliance
- Microsoft Office
- Inprotech
Benefits
- Employer-Paid Health Coverage
- Dental Coverage
- Mental Health Coverage
- Lifestyle Spending Allowance
- Vacation Days
- Hybrid Work Flexibility
- Parental Leave Top-Up
- Group Retirement Savings Plan With Employer Match
- Short- and Long-Term Disability Insurance
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Employee and Family Assistance Program
- Cognitive Behavioral Therapy Support
- Mental Health First Aid Network
- Recognition Awards
- Appreciation Events
- Perks and Preferred Pricing Programs
- Referral Bonuses
Visa sponsorship
Not detected in the job text
Categories
- Legal
- Management & Leadership
- Administrative
Keywords
- Patent Prosecution
- Intellectual Property
- Patent Operations
- Canadian Patent Practices
- Foreign Patent Practices
- CIPO
- USPTO
- WIPO
- Inprotech
- Microsoft Office
- Operational Leadership
- Team Management
- Mentoring
- Process Standardization
- Workflow Management
- Continuous Improvement
- Workforce Planning
- Recruitment
- Performance Management
- Employee Development
- Client Service
- Compliance
- Stakeholder Relations
- Project Management
- Bilingualism