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GPCSO

Case Manager (OT, RN, MSW)

Ottawa, ON, K1N 5C8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are

Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a fully bilingual community mental health program funded by Ontario Health serving older adults in the Ottawa region. We work with older adults living in our community to optimize their mental health and/or dementia with behaviour change. At GPCSO we strive to provide excellence in mental health care for seniors. We provide expertise and leadership in community geriatric psychiatry through holistic care to our clients and their circle of support, in collaboration with our partners. Our values are reflected in all levels of our organization, from dignity and compassion, to respecting diversity and lifelong learning.

GPCSO Case Management

Case managers are an integral part of a dedicated interdisciplinary team providing care to older adults. Visit our program page GPCSO for more information. If you are passionate about working with older adults and dedicated to providing the best care, we would like to get to know you!

What we offer

Competitive benefits program OR generous percentages in lieu of benefits and annual leave
Defined benefit pension plan (when applicable)
Wellness program and on-site gyms
Mental health support through our Employee and Family Assistance Program
Professional development and learning opportunities

Summary of the role

Reporting to the Executive Director, Case Managers are Registered Nurses, Occupational Therapists, or Social Workers. They provide assessment, treatment, and follow-up to seniors with mental health symptoms and/or dementia with responsive behaviours. We support clients and family/caregivers to address mental health care needs through short-term case management and collaboration with other senior-focused organizations to promote independence and well-being.

Responsibilities of a case manager:

Conducts a comprehensive multi-dimensional psychosocial assessment of clients in their homes and develops a person-centred treatment plan.

Delivers interventions to:

- Support self-management of mental health symptoms,
- Understand and reduce behavioural expressions in persons living with dementia,
- Enhance caregiver understanding of approaches to care that support meaningful engagement,
- Characterize and communicate risk and collaborate with clients, family members and health care partners to understand options, implement decisions and balance risk versus autonomy,
- Make referrals to community resources and other health care agencies to support client goals.

Works closely with the geriatric psychiatrist in the provision of high-quality mental healthcare
Collaborates with community partners to support increased capacity to care for older adults living with dementia and/or psychiatric conditions in the community.
Communicates clearly and effectively with Primary Care Practitioners and referral sources

QualificationsRequired:

Occupational Therapist with a Bachelor or Master's degree or Social Worker with a Master's degree or Registered Nurse

Member in good standing in a professional college (CNO, COTO, or OCSW&SSW)
Driver’s license and access to a reliable automobile

Preferred:

Bilingualism strong asset

Key Competencies

Comprehensive knowledge of psychiatric conditions affecting older adults
Knowledge of community resources
Excellent written and verbal communication skills

Additional Information

This posting is intended to fill an existing vacancy.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

GPCSO uses artificial intelligence to screen and assess answers provided by applicants. All applications received are subsequently reviewed by a member of our team. The information received, including that which is reviewed and analyzed by artificial intelligence, is used and stored in a secure environment and in accordance with GPCSO’s privacy policy PHIL 04 - Privacy and Confidentiality of Personal Information.

GPCSO promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. GPCSO is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All GPCSO employees are required to provide proof of full vaccination for all identified communicable diseases as per our Communicable Diseases: Health Surveillance and Management policy.

An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The next step is yours; apply now!

Apply About employer

More about this job

Responsibilities

Case managers provide assessment, treatment, and follow-up care for seniors experiencing mental health symptoms or dementia. They collaborate with interdisciplinary teams and community partners to develop person-centered treatment plans and support client independence.

Requirements

Candidates must hold a degree in Occupational Therapy, Social Work, or Nursing and be in good standing with their respective professional college. A valid driver's license and access to a reliable vehicle are required for home visits.

Skills

Case management
Psychosocial assessment
Geriatric psychiatry
Dementia care
Mental health support
Interdisciplinary collaboration
Treatment planning
Crisis intervention
Risk assessment
Caregiver support
Community resource referral
Communication
Documentation
Patient advocacy

Benefits

Competitive benefits program
Defined benefit pension plan
Wellness program
On-site gyms
Mental health support
Employee and Family Assistance Program
Professional development and learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Geriatric Psychiatry
Case Management
Registered Nurse
Occupational Therapist
Social Worker
Mental Health
Dementia
Psychosocial Assessment
Interdisciplinary Team
Community Health
Patient Care
Treatment Plan
Caregiver Support
Risk Management
Autonomy
Primary Care
Healthcare
Professional Development
Pension Plan
Wellness Program
Vaccination Policy
Employment Equity

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