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Added 12 mins ago
CL
Actuarial Analyst/Associate
Canada Life
Toronto, ON
- Full-time
This role may be filled at either the Actuarial Analyst or Actuarial Associate level. Placement will be determined based on the successful candidate's actuarial exam progress, experience,…
Added 28 mins ago
Onsite AV Service Technician
Diversified
Toronto, ON
…environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media…
Added 59 mins ago
C
Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 1 hour ago
Production Associate
State Window Corporation
Vaughan, ON
…America’s most sought-after provider of full envelope façade solutions. Our innovative product line includes high-performance glass window walls, Uni-Wall systems, curtain walls, cladding,…
Added 3 hours ago
TH
Merchandising Execution Associate: Part Time - CAMBIE
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 3 hours ago
TH
Merchandising Associate : Part Time - CAMBIE (Mon-Fri 6AM-3PM Availability)
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 4 hours ago
A
Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
Establish the reference architectures, engineering standards and operating patterns that take clients from isolated solutions to a governed AI estate: lifecycle management, evaluation and…
Added 5 hours ago
TT
Project Manager - Equipment
trane technologies
London, ON
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 5 hours ago
TH
Merchandising Associate Part Time - CHATHAM
The Home Depot Canada
Chatham-Kent, ON · Chatham, ON
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 5 hours ago
TH
Merchandising Execution Associate Part-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 5 hours ago
TH
Contractor Sales Part Time - WOODSTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 5 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass…
Added 5 hours ago
TH
Tool Rental Technician: Full Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 6 hours ago
CC
Loyalty Program Associate Specialist
Canon Canada
Brampton, ON
- Full-time
Loyalty Program Associate Specialist - Hybrid
Added 7 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Calgary, AB
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 7 hours ago
R
Relationship Manager Business Markets Intern
RBC
Stellarton, NS
- Full-time
Drive business sales volume, and business and personal solutions, through opportunity spotting to enhance revenue opportunities
Added 8 hours ago
C
Regional Associate
CIBC
Vancouver, BC
- Full-time
…your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your…
Added 9 hours ago
RB
Relationship Manager Business Markets Intern
Royal Bank of Canada
Stellarton, NS
- Full-time
Drive business sales volume, and business and personal solutions, through opportunity spotting to enhance revenue opportunities
Added 9 hours ago
R
Counter Sales/Warehouse Associate
REXEL
Brockville, ON
- $40,000 to $55,000 CAD / year
- Full-time
…branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is…
Added 9 hours ago
SS
Site Security Manager
Securitas Security Services USA, Inc.
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
…organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Operations Support, Business Operations, Environmental Health…
Added 10 hours ago
TM
Associate Director, Procurement Services
Toronto Metropolitan University
Toronto, ON
- Full-time
…faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected…
Added 10 hours ago
A
Wire Harness/ Bench Build Technician
Actalent
Markham, ON
- $30 to $35 CAD / hour
- Contract
Associate Degree in Automotive Technology or Electrical/Electronic Engineering or related field.
Added 10 hours ago
KP
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
- Full-time
Kwantlen Polytechnic University (KPU) is seeking a collaborative and experienced Associate Dean to join the leadership team within the Faculty of Trades and Technology. Reporting to the…
Added 10 hours ago
PS
Computer Technician (1.0 FTE)
Parkland School Division
Stony Plain, AB
- Full-time
Review recurring site-level issues, identify root causes, and collaborate with the IT team to implement solutions.
Added 10 hours ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
Contributes to the overall success of the Managed Portfolio Program Global Portfolio Solutions / Scotia Wealth Management in Canada ensuring specific individual goals, plans, initiatives…

Grainger Businesses

Bilingual Field Operations Associate

Quebec, QC, Canada
VILLE DE QUEBEC, QC, G2C 0M2, Canada

The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Apply by: Nov 28, 2026
Experience: 1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Posting language: English
Posted: Oct 1, 2026

Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer’s sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual objective is to capitalize on sales/service opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

As a hybrid role the individual will be required to work in Grainger Canada branch and also be on the road servicing customer accounts .

The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

Job Responsibilities (You Will):

The duties and responsibilities of this position can be broken down into two categories (KeepStock & Branch), and include but are not limited to:

Branch

Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
Processing customer transactions.
Providing customer updates when required on delivery, lead times, quotes, etc.
Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
Collaborating with KS customers on program/product updates for vending/VMI program.

KeepStock

Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
Follow designated customer route as defined by routing software tools.
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
Comply with the safety and inspection requirements of the facility where the service is being provided.

Education/Experience (You Have):

High school diploma
1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Some flexibility required to working hours to accommodate branch operations.

Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required.
Self-motivated, with high energy and dedication to customer service and sales growth.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
Must possess and maintain a valid driver’s license in province of residence.
May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
Bilingualism (English and French) is required for this role, as the successful candidate will regularly interact with customers, stakeholders, and Grainger team members in both official languages.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The associate manages the customer experience at the branch and on-site, including order processing, product selection, and inventory replenishment. They are responsible for maintaining customer loyalty, meeting revenue targets, and documenting standard operating procedures.

Requirements

Candidates must have a high school diploma and 1-3 years of experience in retail, sales, or customer service. The role requires bilingual proficiency in English and French, a valid driver's license, and the ability to operate powered industrial equipment.

Skills

Customer service
Sales
Order entry
Inventory management
Bilingualism
Time management
Problem solving
Communication skills
Forklift operation
Computer acumen
Vendor managed inventory
Product knowledge
Organization
Technical support
Safety compliance

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

KeepStock
Vending machines
VMI
MRO products
Customer loyalty
Field operations
Branch operations
Inventory control
Cycle time
Continuous improvement
Powered industrial equipment
Forklift
Sales growth
Bilingual
Logistics
Retail sales
Warehouse operations
Order maintenance
Customer-facing
Grainger Principles

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