Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,881
Employers: 503

Advertised starting pay

Average starting payCAD / hour: $18.41Across 224 listings
Average starting payCAD / year: $46,189Across 45 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%135 listings
On-site: 91%1,713 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (182), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Save this search

Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Aurora, ON
From $17.6 CAD / hour
Full-time
Added 1 month ago
Customer Service Representative
Circle K
Greenwich, NS
As a Customer Service Representative, you will enjoy:
Added 19 days ago
Customer Service Representative (Casual) - Pickle Lake
LCBO
Pickle Lake, ON
Part-time
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their pur
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
$17.6 CAD / hour
Part-time
Added 1 month ago
Part Time Customer Service Representative (weekends)
Circle K
Oxford, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Overnight Customer Service Representative
Circle K
Paradise, NL
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kelowna, BC
Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
Customer Service Representative - Honour Roll Sushi
AMS of UBC
Vancouver, BC
Position title: Customer Service Representative
Added 11 days ago
Customer Service Representative
Grainger Businesses
Edmonton, AB
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
$17.6 CAD / hour
Part-time
Added 17 days ago
Insurance Client Service Representative (Contract)
Northbridge Financial
Mississauga, ON
Full-time · Other
When our clients have a question, we need an exceptional Client Service Representative (CSR) to manage the relationship and provide excellent customer service ensuring that every…
Added 1 month ago
Customer Service Representative
Hertz
Calgary, AB
Full-time
We are looking for a full time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for…
Added 1 month ago
Customer Service Representative
Delta Bingo Inc HQ
ON
$17.6 CAD / hour
Part-time
Job Description - Customer Service Representative
Added 1 month ago
Customer Service Agent - YWG
The Talent Team at Perimeter Aviation
Winnipeg, MB
Added 1 month ago
Customer Service Representative (CSR) - Seasonal
Fraserway RV
Abbotsford, BC
Full-time
We are looking for a Customer Service Representative (CSR) for our Four Seasons North Parallel, BC Location. We have Full-Time, Seasonal positions available.
Added 1 month ago
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Lethbridge, AB
Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
Customer Service Representative
401 Auto
Cambridge, ON
Full-time
Now Hiring: High-Energy Customer Service Representative – Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment!
Added 1 month ago
Customer Service Representative (Motivator) - Moncton Mapleton Centre
GoodLife Fitness
Moncton, NB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
Customer Service Associate
Kent Building Supplies
Sussex, NB
Part-time
Customer Service Associates play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience. This role…
Added 5 months ago
Customer Service Representative - FFUN Collision Centre
FFUN Group
Saskatoon, SK
Full-time
We’re looking for a customer service superstar who knows how to make people feel taken care of
Added 23 days ago
Insurance Client Service Representative (Contract)
Northbridge Financial Corporation
Mississauga, ON
Full-time
When our clients have a question, we need an exceptional Client Service Representative (CSR) to manage the relationship and provide excellent customer service ensuring that every…
Added 1 month ago
Customer Service Representative
RBGlobal
London, ON
Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 1 month ago
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
Part-time
To provide prompt and superior customer service at the retail postal outlet.

Grainger Businesses

Customer Service Representative

Edmonton, AB, T5W 3Z2, Canada

Pay: This position is hourly, and the starting pay rate is $22.50/hour, and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives.
Apply by: Oct 3, 2026
Posting language: English
Posted: Sep 9, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location Type Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

This position is hourly, and the starting pay rate is $22.50/hour, and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

Great fit for retail pros who want steady hours, zero weekends, and a supportive, customer‑focused environment.

As a Customer Service Representative, you’ll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center Supervisor. Our team members are expected to be active participants in a workplace that promotes accountability, coaching, and teamwork to achieve the goals of our business, team members, and customers with high efficiency. Join us at 11708 167 Street NW, Edmonton, Alberta, T5M 3Y2

You will be scheduled to work an 8-hour shift between 6:00 AM and 6:00 PM MST, Monday to Friday. Applicants must be available to work any assigned shift within these operating hours. While shift preferences may be considered in the future through the shift bidding process, flexibility in scheduling is not available at hire. There are no evening or weekend shifts. Following the 8-week training period, employees become eligible to work remotely on Fridays. After six months of tenure, a second remote workday is added, resulting in a hybrid schedule of three days onsite and two days remote. The position begins on October 5, 2026.

To learn more about what it’s like working as a Customer Service Representative at Grainger, please watch the following video.

Job Responsibilities (You Will):

Deliver a positive customer experience through order entry, order follow-up, shipment tracking, updating orders, account corrections, credits, returns, and more

Listen to customer needs, ask exploratory questions, and interpret customer requirements to provide solutions

Combine service, sales, and technical system skills with product knowledge, to uncover customer needs and provide solutions

Seize opportunities to promote the benefits of doing business with Grainger and provide solutions with product alternatives and services

Identify leads for further selling opportunities to improve sales growth

Analyze information to resolve inquiries and complex problems

Respond to customer calls and inquiries (i.e., pricing, products and billing, received through the phone or by email)

Communicate with customers and business partners to inform them of the status of their request through to completion

Education/Experience (You Have):

High school diploma or equivalent

Excellent communication skills in English

1+ years of demonstrated success in a customer service role with a preference within a contact center environment

Proficient and accurate typing, data entry

Advanced system knowledge and comfortable navigating systems (Microsoft Office Suite and background in enterprise systems i.e.: SAP, Oracle, Salesforce.com, SharePoint, etc.).
Bilingual (ENG/FR) an asset (not required)

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply About employer

More about this job

Responsibilities

The representative will manage customer inquiries, order processing, and shipment tracking via phone and email in an inbound call center environment. They are expected to identify sales opportunities and provide technical solutions while maintaining high efficiency and accountability.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of customer service experience, preferably in a contact center. Proficiency in data entry and experience with enterprise systems like SAP, Oracle, or Salesforce is required.

Skills

Customer service
Order entry
Shipment tracking
Communication
Data entry
Problem solving
Microsoft office suite
Sap
Oracle
Salesforce.com
Sharepoint
Technical system skills
Account management
Inbound call center
Product knowledge

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Call Center
Order Entry
Shipment Tracking
Data Entry
Microsoft Office
SAP
Oracle
Salesforce
SharePoint
Industrial Distributor
Account Management
Technical Support
Hybrid Work
Communication Skills

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