Customer service jobs in Canada

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Added 18 days ago
WG
Customer Service Agent, YYZ (Part Time)
WestJet Group
Mississauga, ON
- Part-time
You must have the ability to walk long distances, stand for extended periods of time and be able to lift up to 50lbs
Added 18 days ago
Customer Service Representative
Kirmac Collision and Autoglass
New Westminster, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 18 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 18 days ago
L
Customer Service Assistant Department Manager - Full Time
Longo's
Welland, ON
- Full-time
We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 18 days ago
GF
Customer Service Representative (Motivator) - Ottawa Rideau Centre
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
RA
Mail Clerk
Recrute Action
Waterloo, ON
- Contract
Provide excellent customer service to internal partners.
Added 18 days ago
EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 18 days ago
RP
Temporary Customer Service Representative (Morning) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 18 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 18 days ago
GF
Customer Service Representative (Motivator) - Fort Saskatchewan Southpointe Centre
GoodLife Fitness
Fort Saskatchewan, AB
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
A
Customer Service Representative/ Inside Sales Representative, Level 1
AirReps
Calgary, AB
- Full-time
Provide excellent customer service via face to face, phone calls and e-mails.
Added 18 days ago
EC
Bilingual Customer Service Representative
Experis Canada
Canada
- Contract
Must have skills:
Added 18 days ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 18 days ago
JI
Customer Service Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 18 days ago
GF
Customer Service Representative (Motivator) -Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
…of potential? Then we have a great opportunity for you as a Customer Service Representative at Access Nova…
Added 18 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 18 days ago
Customer Service Representative
U-Haul
Dartmouth, NS
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 18 days ago
Customer Service Representative Revenue-C0746
City of London
London, ON
Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager II, Customer Service and Assessment or the Supervisor of Taxation and Revenue. Provides…
Added 18 days ago
Customer Service Representative Licensing & By-Laws-C0885
City of London
London, ON
Reporting to a Coordinator or Manager in the area, the Customer Service Representative, Licensing and Bylaws supports the Municipal Compliance division by completing the required processes…
Added 18 days ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
Customer Service Representative
Circle K
Antigonish, NS
Night shift premium
Added 18 days ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
Night shift premium
Added 18 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
Added 18 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time

Closed listing

Customer Service Representative

Edmonton, AB, T5W 3Z2, Canada

This position is hourly, and the starting pay rate is $22.50/hour, and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: This position is hourly, and the starting pay rate is $22.50/hour, and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives.
Closing date: Oct 3, 2026
Posting language: English
Posted: Sep 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Work Location Type Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

Great fit for retail pros who want steady hours, zero weekends, and a supportive, customer‑focused environment.

As a Customer Service Representative, you’ll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center Supervisor. Our team members are expected to be active participants in a workplace that promotes accountability, coaching, and teamwork to achieve the goals of our business, team members, and customers with high efficiency. Join us at 11708 167 Street NW, Edmonton, Alberta, T5M 3Y2

You will be scheduled to work an 8-hour shift between 6:00 AM and 6:00 PM MST, Monday to Friday. Applicants must be available to work any assigned shift within these operating hours. While shift preferences may be considered in the future through the shift bidding process, flexibility in scheduling is not available at hire. There are no evening or weekend shifts. Following the 8-week training period, employees become eligible to work remotely on Fridays. After six months of tenure, a second remote workday is added, resulting in a hybrid schedule of three days onsite and two days remote. The position begins on October 5, 2026.

To learn more about what it’s like working as a Customer Service Representative at Grainger, please watch the following video.

Job Responsibilities (You Will):

Deliver a positive customer experience through order entry, order follow-up, shipment tracking, updating orders, account corrections, credits, returns, and more

Listen to customer needs, ask exploratory questions, and interpret customer requirements to provide solutions

Combine service, sales, and technical system skills with product knowledge, to uncover customer needs and provide solutions

Seize opportunities to promote the benefits of doing business with Grainger and provide solutions with product alternatives and services

Identify leads for further selling opportunities to improve sales growth

Analyze information to resolve inquiries and complex problems

Respond to customer calls and inquiries (i.e., pricing, products and billing, received through the phone or by email)

Communicate with customers and business partners to inform them of the status of their request through to completion

Education/Experience (You Have):

High school diploma or equivalent

Excellent communication skills in English

1+ years of demonstrated success in a customer service role with a preference within a contact center environment

Proficient and accurate typing, data entry

Advanced system knowledge and comfortable navigating systems (Microsoft Office Suite and background in enterprise systems i.e.: SAP, Oracle, Salesforce.com, SharePoint, etc.).
Bilingual (ENG/FR) an asset (not required)

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

About employer

More about this job

Responsibilities

The representative will manage customer inquiries, order processing, and shipment tracking via phone and email in an inbound call center environment. They are expected to identify sales opportunities and provide technical solutions while maintaining high efficiency and accountability.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of customer service experience, preferably in a contact center. Proficiency in data entry and experience with enterprise systems like SAP, Oracle, or Salesforce is required.

Skills

Customer service
Order entry
Shipment tracking
Communication
Data entry
Problem solving
Microsoft office suite
Sap
Oracle
Salesforce.com
Sharepoint
Technical system skills
Account management
Inbound call center
Product knowledge

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inbound Call Center
Order Entry
Shipment Tracking
Data Entry
Microsoft Office
SAP
Oracle
Salesforce
SharePoint
Industrial Distributor
Account Management
Technical Support
Hybrid Work
Communication Skills

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Customer service jobs in Canada

Customer Service Agent, YYZ (Part Time)