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Added 1 hour ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
Added 2 hours ago
DB
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
De Beers Group
NT · Northwest Territories, Canada
- Full-time
…operations or a similar frontline role where extensive first-hand experience was gained in the above…
Added 2 hours ago
P
Full Time Sales Lead
Pandora
Belleville, ON
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 2 hours ago
HD
Affiliate & Creator Growth Manager
Hadley Designs
Remote, Canada
- $75,000 to $125,000 CAD / year
- Remote
Founded by Becca Hadley, a former teacher and mom who began creating hand-drawn learning tools at her kitchen table, we've grown into a leading early childhood education brand trusted by…
Added 2 hours ago
NM
Journeyperson Heavy Duty Mechanic
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Team leader, lead hand and/or supervisory experience will increase candidate ranking
Added 2 hours ago
AC
Technician, Installation 2
AVI-SPL Canada
Markham, ON
- Full-time
…fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and…
Added 2 hours ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 3 hours ago
SW
Commercialization Manager
Skyward Wildfire Technologies
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
…closely with the incoming Chief Commercial Officer, who will lead broader commercial strategy and offerings. Both will hand you commercial projects to drive. This is an individual…
Added 3 hours ago
AC
Application Engineer
Atlas Copco Group
Montreal, QC
- Full-time
You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your…
Added 3 hours ago
AC
Application Engineer
Atlas Copco Group
Toronto, ON
- Full-time
You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your…
Added 3 hours ago
F
Field Coordinator - Mechanical
FlatironDragados
Toronto, ON · Scarborough, ON
- Full-time
Are you ready to lead with expertise and take on complex engineering challenges?
Added 3 hours ago
CS
Parts Technician
Certified Sales and Rentals
Saskatoon, SK
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Collaborate with the Lead Service Writer to monitor delivery lead times and scheduling requirements, adjusting as needed to accommodate urgent orders
Added 3 hours ago
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Welder Lead Hand
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Fortis Mining, Engineering, & Manufacturing is growing, and we're on the lookout for a passionate, detail-driven Welder Lead Hand, whose primary responsibilities are delegating tasks,…
Added 3 hours ago
TC
Electrical Apprentice (2nd–3rd Year) & Journeyman Electrician
Tasu Construction
Richmond, BC
- Contract
…practical mentorship, while journeymen may work independently and lead small crews as…
Added 3 hours ago
AA
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Full-time
…operations or a similar frontline role where extensive first-hand experience was gained in the above…
Added 3 hours ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
Own every lead for your assigned Ottawa buildings, from first inquiry through a countersigned lease, then hand off to Ops/Admin, including leads that apply online without a tour.
Added 3 hours ago
FA
Leasing Team Lead, Oshawa
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Own every lead for your assigned Oshawa buildings, from first inquiry through a countersigned lease, then hand off to Ops/Admin, including leads that apply online without a tour.
Added 3 hours ago
FA
Leasing Team Lead, Waterloo
Forum Asset Management
Waterloo, ON
- Full-time
Own every lead for your assigned Waterloo building, from first inquiry through a countersigned lease, then hand off to Ops/Admin, including leads that apply online without a tour.
Added 3 hours ago
C
Intermodal Equipment Operator
CN
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
Perform basic hand and horn signals to guide the Heavy Equipment Operators
Added 3 hours ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 4 hours ago
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Full Time Sales Lead
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Belleville, ON
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 4 hours ago
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Senior Project Manager
Sidetrade
Remote, Canada
- Full-time
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Lead complex programs, including multi-entity and phased rollouts, with several projects running in parallel at different phases.
Added 4 hours ago
AH
Environmental Services
Alberta Health Services
Canmore, AB
- Part-time
…in all directions (including overhead). Must have sufficient hand strength to perform repetitive wiping, wringing, and gripping motions. Must wear personal protective equipment such as…
Added 4 hours ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Sault Ste. Marie, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Burford Ontario location.
Added 4 hours ago
WM
Field Engineer
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- Full-time
⦿ Strong mechanical aptitude with experience using inspection instruments and hand tools.

Grainger Businesses

Field Operations Associate

Sarnia, ON, N7T 7H3, Canada

The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Apply by: Dec 1, 2026
Education: High school diploma
Experience: 1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
Posting language: English
Posted: Nov 4, 2026

Original job description

Work Location Type: Sarnia, ON

About Grainger:

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details:
This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer's sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual objective is to capitalize on sales/service opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively. As a hybrid role the induvial will be required to work in Grainger Canada branch and also be on the road servicing customer accounts.

You Will:
Branch:

Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
Processing customer transactions.
Providing customer updates when required on delivery, lead times, quotes, etc.
Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
Collaborating with KS customers on program/product updates for vending/VMI program.

KeepStock:

Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
Follow designated customer route as defined by routing software tools.
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
Comply with the safety and inspection requirements of the facility where the service is being provided.
Travel as required

You Have:

High School Diploma/GED required
1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
Some flexibility required to working hours to accommodate branch operations.
Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required.
Self-motivated, with high energy and dedication to customer service and sales growth.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
Must possess and maintain a valid driver’s license in province of residence upon hire required

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The Field Operations Associate manages customer experiences by handling product selection, order entry, and inventory replenishment at both the branch and customer sites. They are responsible for maintaining inventory levels, resolving customer issues, and identifying opportunities for sales growth and process improvement.

Requirements

Candidates must have a high school diploma or GED and at least one year of experience in retail, sales, or customer service. The role requires a valid driver's license, the ability to operate powered industrial equipment, and the flexibility to work in various environments while adhering to safety protocols.

Skills

Customer service
Sales
Order entry
Inventory management
Forklift operation
Time management
Communication skills
Problem-solving
Computer acumen
Product knowledge
Safety compliance
Logistics

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee Family Assistance Program
Educational & Professional Membership Fee Assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Field Operations
KeepStock
Vendor Managed Inventory
Vending machines
MRO products
Customer loyalty
Sales growth
Inventory control
Forklift
Powered industrial equipment
Safety compliance
PPE
Cycle time
Continuous improvement
Order processing
Distribution

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