Jobs in Canada

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Added 12 mins ago
W
(CAN) Produce Team Lead
Walmart
Miramichi, NB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 12 mins ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Wasaga Beach, ON
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 12 mins ago
W
(CAN) Front End Team Lead
Walmart
Miramichi, NB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 12 mins ago
JI
Branch Manager - Head Office (Saint John N.B)
J.D. Irving, Limited
Saint John, NB
- Full-time
At Chandler, we believe strong leadership creates exceptional customer experiences, engaged teams, and sustainable business growth. We are seeking a Branch Manager to lead our Saint John…
Added 12 mins ago
A
Third Key Holder
Ardene
Waterloo, ON
- Full-time
…procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the…
Added 12 mins ago
GF
Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
…long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to…
Added 12 mins ago
GF
Credit Manager
GM Financial Canada
Burnaby, BC
- Full-time
…long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to…
Added 12 mins ago
GF
Commercial Credit Manager
GM Financial Canada
Toronto, ON
- Full-time
…long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to…
Added 12 mins ago
LC
Grocery Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 12 mins ago
Assistant Store Manager
Suitsupply
Vancouver, BC
Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
Added 12 mins ago
SC
Retail Assistant Manager
Staples Canada
Calgary, AB
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 12 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Calgary, AB
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 26 mins ago
Field Operations Associate
Grainger Businesses
Swift Current No. 137, SK · SWIFT CURRENT, SK
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Added 26 mins ago
F
Business Development Manager
Financeit
Remote, Canada
- $80,000 to $90,000 CAD / year
- Full-time
- Remote
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…
Added 26 mins ago
HR
Brand Specialist - Boss
Harry Rosen
Mississauga, ON
- Full-time
Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
Added 26 mins ago
WN
Retail Operations Manager
WHSmith North America
Vancouver, BC
- $60,000 to $66,000 CAD / year
- Full-time
Coach store leaders and teams on operations, customer service, sales behaviors, inventory, and compliance.
Added 41 mins ago
VC
icebreaker: Supervisor - Park Royal
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 41 mins ago
S
store manager, North York, ON
Starbucks
Toronto, ON
- $62,500 to $82,600 CAD / year
3 years retail / customer service management experience
Added 41 mins ago
I
icebreaker: Supervisor - Park Royal
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 56 mins ago
N
Department Manager (Niagara-on-the-lake Nike Store)
Nike
Niagara-on-the-Lake, ON · NFS CA NIAGARA ON THE LAKE
- $27.47 to $29 CAD / hour
- Full-time
We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service. This includes properly training your team and…
Added 56 mins ago
Retail Experience Lead
Fire & Flower Inc.
Ottawa, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 56 mins ago
Front End - Supervisor Front End II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the…
Added 56 mins ago
PC
Sales Associate - Jagare Ridge
Plantlife Cannabis
AB
- Part-time
Welcome to Plantlife Cannabis! We're so excited to lead Canada with one of the fastest-growing Cannabis Retail companies. We currently have 40 retail operations opened and/or in…
Added 57 mins ago
QT
Account Executive
Quest Talent Search Solutions Ltd.
Vancouver, BC · Greater Vancouver, BC
- $65,000 to $90,000 CAD / year
- Full-time
Expand existing accounts through additional service offerings, strategic reviews, and customer referrals.
Added 57 mins ago
F
Business Development Manager
Financeit
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…

Field Operations Associate

Swift Current No. 137, SK, Canada
SWIFT CURRENT, SK, S9H 3T1, Canada

The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

Apply on jobs.grainger.com About employer

Applications open in a new tab.

Job details

Pay: The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Apply by: Mar 1, 2027
Education: High school diploma
Experience: 1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details
This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer's sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual objective is to capitalize on sales/service opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively. As a hybrid role the induvial will be required to work in Grainger Canada branch and also be on the road servicing customer accounts . The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

You Will

Branch:

Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
Processing customer transactions.
Providing customer updates when required on delivery, lead times, quotes, etc.
Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
Collaborating with KS customers on program/product updates for vending/VMI program.

KeepStock

Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
Follow designated customer route as defined by routing software tools.
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
Comply with the safety and inspection requirements of the facility where the service is being provided.
Travel as required

You Have

High School Diploma/GED required
1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
Some flexibility required to working hours to accommodate branch operations.
Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required.
Self-motivated, with high energy and dedication to customer service and sales growth.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
DL NUMBER - Driver License, Valid and in State Must possess and maintain a valid driver’s license in province of residence Upon Hire required

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply on jobs.grainger.com About employer

More about this job

Responsibilities

The Field Operations Associate manages the customer experience by processing orders, maintaining inventory levels, and performing product replenishment at customer sites. This role involves balancing branch-based sales support with on-the-road service to ensure customer loyalty and operational efficiency.

Requirements

Candidates must have a high school diploma or GED and at least one year of experience in retail, sales, or customer service. A valid driver's license is required, along with the ability to operate powered industrial equipment and adhere to site-specific safety protocols.

Skills

Customer service
Sales
Inventory management
Order entry
Time management
Communication skills
Problem solving
Forklift operation
Technical aptitude
Organization
Relationship management
Safety compliance

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

MRO products
KeepStock
Vendor Managed Inventory
VMI
Customer service
Sales
Inventory control
Forklift
Powered industrial equipment
Order processing
Field operations
Logistics
Safety compliance
PPE
Retail sales
Warehouse operations
Customer loyalty
Supply chain
Product replenishment
Technical support

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Work requirements

Jobs in Canada