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Added 2 days ago
C
Financial Planner II (CIRO-ID)
CIBC
Brampton, ON
- Full-time
Business development - Deeply understand your local market and potential client base to create a comprehensive sales plan that will convert leads into new clients. Use your strong…
Added 3 days ago
Field Operations Associate II
Grainger Businesses
Kamloops, BC
The Field Operations Associate II's main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers…
Added 4 days ago
GC
Field Operations Associate II
Grainger Canada
Kamloops, BC
- Full-time
The Field Operations Associate II's main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers…
Added 5 days ago
Field Operations Associate II
Grainger Businesses
Kamloops, BC
The Field Operations Associate II's main function is to support Grainger's strategic vision to be Our Customers' First Choice by providing the best service each and every time to customers…
Added 5 days ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- $30 to $33 USD / hour
- Full-time
…performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. An FST 4 will be expected to train and assist other…
Added 6 days ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- $38 to $40 USD / hour
- Full-time
…performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. An FST 4 will be expected to train and assist other…
Added 8 days ago
C
Financial Planner II (CIRO-ID)
CIBC
Sudbury, ON
- Full-time
Business development - Deeply understand your local market and potential client base to create a comprehensive sales plan that will convert leads into new clients. Use your strong…
Added 16 days ago
Field Operations Associate II - Princeton, BC
Grainger Businesses
Princeton, BC
Work with sales partners to improve customer experience and increase business.
Added 18 days ago
WM
Industrial Associate Account Executive/Chargé de compte industriel
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 19 days ago
GC
Field Operations Associate II (18-Month Contract)
Grainger Canada
Edmonton, AB
- Full-time
Work with sales partners to improve customer experience and increase business.
Added 29 days ago
NB
Retail Sales Associate
New Balance
Toronto, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 1 month ago
C
Associate, Acquisitions
CentreCourt
Toronto, ON
- Full-time
Preparing financial analysis and development pro formas to support investment decisions; develop expertise across the full development lifecycle, including acquisitions, rezoning, design…
Added 1 month ago
C
Associate, Business
CentreCourt
Toronto, ON
- Full-time
Prepare financial analysis and development pro formas to support decision-making across the full development lifecycle, including acquisitions, rezoning, design development, sales/leasing…
Added 1 month ago
GC
Field Operations Associate II (Prince Rupert, BC area)
Grainger Canada
Prince Rupert, BC
- Full-time
Work with sales partners to improve customer experience and increase business.
Added 2 months ago
Field Operations Associate II (Prince Rupert, BC area)
Grainger Businesses
Burnaby, BC · Prince Rupert, BC
Work with sales partners to improve customer experience and increase business.
Added 1 month ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- Full-time
…performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. An FST 4 will be expected to train and assist other…
Added 1 month ago
GC
Field Operations Associate II
Grainger Canada
Timmins, ON
- Full-time
Work with sales partners to improve customer experience and increase business.
Added 1 month ago
C
Financial Planner II (CIRO-ID)
CIBC
Ottawa, ON · Orleans, ON
- Full-time
Business development - Deeply understand your local market and potential client base to create a comprehensive sales plan that will convert leads into new clients. Use your strong…
Added 2 months ago
Field Operations Associate II
Grainger Businesses
Timmins, ON
Work with sales partners to improve customer experience and increase business.
Added 1 month ago
GC
Field Operations Associate II - Prince George, BC (6 mo contract)
Grainger Canada
Prince George, BC
- Full-time
Work with sales partners to improve customer experience and increase business.
Added 1 month ago
Field Operations Associate II (18-Month Contract)
Grainger Businesses
Edmonton, AB
Work with sales partners to improve customer experience and increase business.
Added 1 month ago
M
Account Manager II - Cathlab TAVI
Medtronic
Quebec, QC · CAN-QC
- Full-time
Added 1 month ago
Field Operations Associate II - Prince George, BC (6 mo contract)
Grainger Businesses
Prince George, BC · Burnaby, BC
Work with sales partners to improve customer experience and increase business.
Added 2 months ago
WM
Industrial Associate Account Executive / Chargé de compte industriel
Waste Management, Inc. (WM)
Montreal, QC · ANJOU, QC
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 1 month ago
E
Senior Software Engineer – Data Cloud & Marketing Technology
Equinix
Toronto, ON
- Full-time
…the Salesforce Data Cloud platform and its integration across Sales Cloud, Pardot / MCAE, Agentforce, and the BAU-to-LTC org…

Grainger Businesses

Field Operations Associate II (18-Month Contract)

Edmonton, AB, T6E 6W4, Canada

The hourly rate for this role ranges between $26.46 - $36.38, and 4% vacation pay.

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Job details

Pay: The hourly rate for this role ranges between $26.46 - $36.38, and 4% vacation pay.
Experience: 3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Posting language: English
Posted: Aug 31, 2026

Original job description

Work Location Type: Edmonton, AB

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation:

The hourly rate for this role ranges between $26.46 - $36.38, and 4% vacation pay.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.

Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

This job posting is for a fixed term contract role providing leave coverage for approximately 18 months.

You Will:

Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:
  -Receive and stock purchased product in designated customer locations.
  -Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
  -Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.
Non-Route Based Activities as required, such as:
- Perform machine break/ fix activities for different machines at the customer's site.
- Implement territory work relating to planning and execution of customer inventory projects.
- Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.
- Assist customers with staging, labeling, and organizing product at a customer site.
- Complete product relocation and discontinuation process.
- Travel required
- Branch Responsibilities as assigned
Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

You Have:

High School Diploma/GED
3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Self-motivated, with high energy and dedication to customer service and sales growth.
Must be comfortable on daily use of technology.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Operate in a rapidly changing environment.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The Field Operations Associate will manage customer inventory levels, perform product stocking, and resolve customer issues across a designated route. Additionally, the role involves machine maintenance, data collection, and identifying new sales opportunities at customer sites.

Requirements

Candidates must have a High School Diploma or GED and at least 3 years of experience in customer service, sales, or a warehouse environment. The role requires comfort with technology, strong communication skills, and the ability to adhere to strict on-site safety and PPE requirements.

Skills

Customer service
Inventory management
Sales growth
Problem solving
Technical troubleshooting
Data collection
Communication skills
Relationship management
Inventory scanning
Product stocking
Territory planning
Cross-functional collaboration

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational and professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Inventory Management
Customer Service
MRO Products
Field Operations
KeepStock
Logistics
Supply Chain
Machine Maintenance
Data Collection
Territory Management
Sales
PPE
Safety Compliance
Inventory Control
Warehouse Operations
Contract Role

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