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Added 3 mins ago
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 3 mins ago
A
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 3 mins ago
A
Agent de qualité Tests non destructifs (NDT) / Quality Agent Non-Destructive Tests (NDT)
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 3 mins ago
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Manager, Financial Accounting & Reporting
Roofmart
Brampton, ON · Roofmart Shared Services
- Full-time
Foster a culture of professionalism, continuous improvement, and strong customer service.
Added 3 mins ago
SS
Team Member Experience Coordinator - Temporary Full Time (1 year)
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Full-time
· You are a Strong Emotional Intelligence with a customer service mindset
Added 3 mins ago
Senior Strategic Sourcing Specialist
Wawanesa Insurance
Calgary, AB · Winnipeg, MB · Toronto, ON · North York - Toronto, ON (Hybr, ON
…team success by collaborating and providing a high level of customer service, mentorship, and guidance to the internal team, internal stakeholders, and vendors. They are a team player and…
Added 3 mins ago
Manager, Commercial Asset Management
Trans Mountain
Calgary, AB
…performance of Trans Mountain's assets through strategic leadership, customer engagement, business development, and commercial execution. The successful candidate will lead complex…
Added 3 mins ago
Customer Experience Associate - Beauport, QC - 18.75 hours/week
Scotiabank
Domaine-Beauport, QC · Beauport, QC
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 3 mins ago
Concierge
Avomind
Toronto, ON
Make customer service, care, and satisfaction the priority in every interaction.
Added 4 mins ago
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Bilingual Account Receivable Representative (French/English)
MT Talent Solutions Inc.
Mississauga, ON
- Full-time
Collaborate with accounting, sales, customer service, and operations teams to resolve account issues.
Added 4 mins ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Make a difference in a growing community by leading exceptional customer service experiences across the Town. As the Client Services Supervisor, you will provide leadership to customer…
Added 4 mins ago
MH
Generation System Studies Engineer (Civil, Electrical or Mechanical Engineer)
Manitoba Hydro
Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 4 mins ago
TO
Wastewater Operator
Township of Centre Wellington
Centre Wellington, ON
- Full-time
Demonstrated commitment to collaboration and co-operation with co-workers and management in the provision of excellent customer service to the public
Added 4 mins ago
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Environmental Services Program Co-Ordinator
HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada)
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
1–3 years of experience in coordination, administration, project support, customer or stakeholder service, or a similar role
Added 4 mins ago
AT
CXA - Sales Associate, Islington.
Atlas Tools & Machinery
Toronto, ON
- $21 to $24 CAD / hour
- Full-time
…its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and…
Added 4 mins ago
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Operations Supervisor - Security Systems
Convergint
Burnaby, BC
- Full-time
With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our…
Added 4 mins ago
Commercial Lead, Strategic Project Delivery
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 4 mins ago
Materials Engineer, Nuclear Industry
BWXT
Cambridge, ON
…fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and…
Added 4 mins ago
NC
Receptionist
Neighbours Community Homes
Toronto, ON
- Temporary
…This requires that the incumbent performs their duties in a professional and courteous manner. The Receptionist also ensures the quick and efficient flow of information, goods and people,…
Added 4 mins ago
Receptionist/Typist
Winnipeg Regional Health Authority
Arborg, MB
Demonstrated ability to display professional conduct at all times when dealing with fellow staff members, public, Board Members, etc.
Added 4 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- Up to $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 4 mins ago
Career Centre Program Assistant (Term)
University of Toronto
Mississauga, ON
…routine inquiries to ensure UTM students receive accurate and professional service, The role provides assistance to the Resource Centre Coordinator in the Career Centre’s scheduling process…
Added 19 mins ago
RM
Legal Assistant
Regional Municipality of Peel
Brampton, ON
- Other
Are you an organized, detail-oriented professional with a passion for the law? In this role you will provide legal administrative and office administrative support to the Deputy Regional…
Added 19 mins ago
NC
Client Manager, Commercial Agriculture & Equine
NFP Corp
London, ON · Markdale, ON · Markham, ON · Sudbury, ON · Windsor, ON
- Full-time
…related commercial accounts. This role is client-facing and service-focused, with responsibility for delivering a strong client experience, supporting renewal and new business workflows,…
Added 19 mins ago
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Assistant Store Manager - RW&CO
Reitmans (Canada) Ltée/Ltd
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, Québec
- Full-time
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.

Grainger Businesses

Field Operations Associate II

Oshawa, ON, L1J 8P7, Canada

The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.
Experience: 3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Posting language: English
Posted: Sep 16, 2026

Original job description

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

You Will

Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:
  -Receive and stock purchased product in designated customer locations.
  -Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.-Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.
Non-Route Based Activities as required, such as:
- Perform machine break/ fix activities for different machines at the customer's site.
- Implement territory work relating to planning and execution of customer inventory projects.
- Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.
- Assist customers with staging, labeling, and organizing product at a customer site.
- Complete product relocation and discontinuation process.
- Travel required
- Branch Responsibilities as assigned
Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

You Have

High School Diploma/GED
Valid Driver's Licence required
3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Self-motivated, with high energy and dedication to customer service and sales growth.
Must be comfortable on daily use of technology.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Operate in a rapidly changing environment.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The associate will manage inventory at multiple customer locations by stocking products, scanning orders, and ensuring accurate labeling. Additionally, they will perform machine repairs, collect inventory data, and identify new sales opportunities to support account growth.

Requirements

Candidates must have a high school diploma or GED, a valid driver's license, and at least 3 years of experience in customer service or sales. The role requires comfort with technology, strong problem-solving abilities, and the capacity to adhere to strict safety and PPE requirements at customer sites.

Skills

Customer service
Inventory management
Sales growth
Problem solving
Data collection
Technical troubleshooting
Communication skills
Time management
Relationship management
Logistics
Safety compliance
Technology proficiency

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Inventory Management
Customer Service
MRO Products
Field Operations
KPIs
Machine Repair
Data Collection
KeepStock
Sales Growth
Logistics
Safety Compliance
PPE
Distribution
Territory Management
Inventory Control
Technical Support
Cross-functional Partnerships

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