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Added 6 mins ago
D(
Implementation Manager
DHL (Supply Chain)
Calgary, AB
- Full-time
Facilitates in the definition of project specifics through use of internal process and programs, conducting workshops and engaging in project kick-off meetings (internal and customer).
Added 6 mins ago
TP
Institutional Client Service Associate
TDS Personnel
Toronto, ON
- Contract
Our client, a leading global investment management firm, is seeking an Institutional Client Service Associate to join their Toronto team on a six-month contract basis. In this entry-level…
Added 36 mins ago
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Warehouse Associate
Sabre Ltd
Calgary, AB
- Full-time
Working closely with production, procurement, project management, and logistics teams, the Warehouse Associate helps maintain inventory accuracy, material availability, and efficient…
Added 51 mins ago
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Produce Stocker
Walmart
Ottawa, ON
- Full-time
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(CAN) Temp OMNI Customer Fulfillment Associate
Walmart
St. John's, NL
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
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(CAN) Leader du secteur OMNI
Walmart
Levis, QC
- Full-time
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Distribution Centre Team Associate (Perishable Distribution Center)
Walmart Canada
Surrey, BC
- Full-time
Maintain associate related programs and procedures, including health and safety and housekeeping programs in order to ensure compliance with the relevant legislation and company policy.
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HR
Logistics Associate
Harry Rosen
Montreal, QC · Les Cours Mont Royal
- Full-time
We are looking for a Logistics Associate to join our Store team. In this role you’ll be responsible for:
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RA and QA Associate - Mississauga
Purity Life Health Products LP
Mississauga, ON
- $58,000 to $60,000 CAD / year
- Full-time
Job Title: Regulatory Affairs and Quality Assurance Associate
Added 1 hour ago
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(CAN) Stocking 1 & 2 Coach
Walmart
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- Full-time
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(CAN) Stocking 1 Team Associate
Walmart
Milton, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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(CAN) Asset Protection Operations Team Associate
Walmart
ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
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(CAN) Stockperson/Cartpusher
Walmart
Quesnel, BC
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Added 2 hours ago
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Account Associate
Cellntell Distribution Inc
Mississauga, ON
- Full-time
Role Description: The Account Associate is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing bank transactions, banking wires, and accounts by…
Added 2 hours ago
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Associate Customer Service- Contract
Westlake
Woodbridge, ON
- Full-time
…delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages,…
Added 2 hours ago
Event Planner
Simon Fraser University
Burnaby, BC
This position is responsible for the coordination and smooth operation of all internal and external events that take place at the various campuses. Under the direction of the Associate…
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(CAN) Stocking 1 Team Associate
Walmart
Barrie, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
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(CAN) Stock Unloader Associate
Walmart
Edmonton, AB
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
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(CAN) Modular Team Associate(Overnight)
Walmart
Milton, ON
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Commercial Sales Associate
Sherwin-Williams
Cambridge, ON
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
Added 3 hours ago
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(CAN) Dairy Frozen Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 3 hours ago
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(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 3 hours ago
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OMNI Customer Fulfillment Associate
Walmart Canada
Regina, SK
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
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(CAN) Produce Stocker
Walmart Canada
Drayton Valley, AB
- Full-time
Added 3 hours ago
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Grocery Associate
Walmart Canada
ON · Simcoe, ON
- Full-time
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Grainger Businesses

Field Operations Associate II

Oshawa, ON, L1J 8P7, Canada

The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.
Experience: 3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Posting language: English
Posted: Sep 16, 2026

Original job description

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

You Will

Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:
  -Receive and stock purchased product in designated customer locations.
  -Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.-Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.
Non-Route Based Activities as required, such as:
- Perform machine break/ fix activities for different machines at the customer's site.
- Implement territory work relating to planning and execution of customer inventory projects.
- Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.
- Assist customers with staging, labeling, and organizing product at a customer site.
- Complete product relocation and discontinuation process.
- Travel required
- Branch Responsibilities as assigned
Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

You Have

High School Diploma/GED
Valid Driver's Licence required
3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Self-motivated, with high energy and dedication to customer service and sales growth.
Must be comfortable on daily use of technology.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Operate in a rapidly changing environment.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The associate will manage inventory at multiple customer locations by stocking products, scanning orders, and ensuring accurate labeling. Additionally, they will perform machine repairs, collect inventory data, and identify new sales opportunities to support account growth.

Requirements

Candidates must have a high school diploma or GED, a valid driver's license, and at least 3 years of experience in customer service or sales. The role requires comfort with technology, strong problem-solving abilities, and the capacity to adhere to strict safety and PPE requirements at customer sites.

Skills

Customer service
Inventory management
Sales growth
Problem solving
Data collection
Technical troubleshooting
Communication skills
Time management
Relationship management
Logistics
Safety compliance
Technology proficiency

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Inventory Management
Customer Service
MRO Products
Field Operations
KPIs
Machine Repair
Data Collection
KeepStock
Sales Growth
Logistics
Safety Compliance
PPE
Distribution
Territory Management
Inventory Control
Technical Support
Cross-functional Partnerships

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