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Added 8 mins ago
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Associate Dean, Skilled Trades & Apprenticeship
Six Nations Polytechnic
Brantford, ON
- Full-time
The Associate Dean, Skilled Trades & Apprenticeship at Six Nations Polytechnic exists to lead the planning, delivery, and quality assurance of Skilled Trades and Apprenticeship programs.…
Added 8 mins ago
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Endodontist - Driftwood Dental
dentalcorp
Courtenay, BC · Driftwood Dental
- Part-time
Associate Development Program: A structured yet flexible learning initiative with curated offerings from top clinicians and mentors where you will receive individualized learning &…
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Full-Time Sales Associate
Browns Shoes
Markham, ON
- Full-time
Career advancement opportunities that support your ambition, including internal promotions to management.
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Seasonal Sales Associate
Ardene
Fredericton, NB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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Seasonal Sales Associate
Ardene
Cold Lake, AB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 8 mins ago
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Seasonal Sales Associate
Ardene
Mississauga, ON
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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Part-time Sales Associate/Eyewear Stylist - Sherway Gardens
Bailey Nelson
Toronto, ON · Etobicoke, Ontario
- Part-time
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Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
We’re looking for a curious, relationship-focused and analytical individual who is excited to support Human Resources (HR) category initiatives. Supporting the HR category across BMO,…
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Associate, Commercial Banking (Public Sector Group)
BMO
Toronto, ON · FCP
- Full-time
The Associate, Public Sector is a unique career opportunity in commercial banking to work on large complex transactions with a high performing team while serving large public sector…
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Toronto Dominion Centre Holiday Sales Associate PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
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Delivery Person, Hourly Part Time Flexible Shifts
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Kitchener, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 8 mins ago
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Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
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- Part-time
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Delivery Person, Hourly Part Time Day
Shoppers Drug Mart
Stratford, ON
- Part-time
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Specialist, Bilingual Patient Care
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Mississauga, ON
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
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Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
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Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
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Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Markham, ON
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Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
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Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
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Added 8 mins ago
Freelancer.Multibrand - Ott
ELC Beauty LLC
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Retail Sales Supervisor
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Operational Excellence: Support operational excellence and store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and…
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Produce Stocker
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Ottawa, ON
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(CAN) Dairy Frozen Associate
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Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
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(CAN) Temp OMNI Customer Fulfillment Associate
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Grainger Businesses

Field Operations Associate II

Oshawa, ON, L1J 8P7, Canada

The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role ranges between $26.46 - $36.38 with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.
Experience: 3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Posting language: English
Posted: Sep 16, 2026

Original job description

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

You Will

Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:
  -Receive and stock purchased product in designated customer locations.
  -Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.-Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.
Non-Route Based Activities as required, such as:
- Perform machine break/ fix activities for different machines at the customer's site.
- Implement territory work relating to planning and execution of customer inventory projects.
- Perform data collection (related to inventory information) at customer sites. Ensure accurate information is collected to help direct the KeepStock implementation process.
- Assist customers with staging, labeling, and organizing product at a customer site.
- Complete product relocation and discontinuation process.
- Travel required
- Branch Responsibilities as assigned
Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)
Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

You Have

High School Diploma/GED
Valid Driver's Licence required
3+ years experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
Self-motivated, with high energy and dedication to customer service and sales growth.
Must be comfortable on daily use of technology.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Operate in a rapidly changing environment.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The associate will manage inventory at multiple customer locations by stocking products, scanning orders, and ensuring accurate labeling. Additionally, they will perform machine repairs, collect inventory data, and identify new sales opportunities to support account growth.

Requirements

Candidates must have a high school diploma or GED, a valid driver's license, and at least 3 years of experience in customer service or sales. The role requires comfort with technology, strong problem-solving abilities, and the capacity to adhere to strict safety and PPE requirements at customer sites.

Skills

Customer service
Inventory management
Sales growth
Problem solving
Data collection
Technical troubleshooting
Communication skills
Time management
Relationship management
Logistics
Safety compliance
Technology proficiency

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Inventory Management
Customer Service
MRO Products
Field Operations
KPIs
Machine Repair
Data Collection
KeepStock
Sales Growth
Logistics
Safety Compliance
PPE
Distribution
Territory Management
Inventory Control
Technical Support
Cross-functional Partnerships

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