Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 3,751
Employers: 738

Advertised starting pay

Average starting payCAD / hour: $18.76Across 515 listings
Average starting payCAD / year: $48,507Across 79 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%208 listings
On-site: 93%3,506 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (513), Farm Boy Inc. (408), Shoppers Drug Mart (356).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Part-time
Added 12 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 12 days ago
S
Customer Service Agent 2 - Brampton - Part Time - Bilingual
Serco
Brampton, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 12 days ago
R
customer service associate
RONA
Boucherville, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 13 days ago
Customer Service Representative
CityofOttawa
Ottawa, ON
Service: Transit Customer Systems & Planning Services
Added 13 days ago
Customer Service Representative
Circle K
St. John's, NL
As a Customer Service Representative, you will enjoy:
Added 13 days ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 13 days ago
Customer Service Representative
U-Haul
Toronto, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 13 days ago
CK
Customer Service Representative
Circle K
Fredericton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 13 days ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
Energy Transportation Group
Montreal, QC
- Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- Part-time
Added 13 days ago
GC
Inside Customer Service Representative
Grainger Canada
Windsor, ON
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue…
Added 13 days ago
CK
Customer Service Representative
Circle K
PE
- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 13 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON · Albion, PE · PCF-Albion
- Part-time
Added 13 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 days ago
FM
Bilingual Customer Service Representative
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company…
Added 13 days ago
Bilingual Client Service Representative - Ottawa
Scotiabank
Ottawa, ON
Added 13 days ago
DC
Customer Service Representative
Decor Cabinets Ltd
Morden, MB
- Full-time
The Customer Solutions Representative manages assigned dealer and customer accounts while providing accurate, timely, and professional support throughout the customer journey. Reporting to…
Added 13 days ago
RB
Bilingual Customer Service Agent
Royal Bank of Canada
Burlington, ON
- Full-time
As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and…
Added 13 days ago
AC
Customer Service Representative (Contract)
Acushnet Company
Newmarket, ON
- $47,000 to $50,000 CAD / year
- Contract
Responsible for front line communication with our customers and consumers regarding all product, program and availability information. Assist customer servic
Added 13 days ago
Inside Customer Service Representative
Grainger Businesses
Windsor, ON
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025…
Added 13 days ago
MP
Customer Service Representative
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
Based at the Company's Head Office in Maxville, the focus of this role is to provide exceptional customer service, in person and on the telephone, and to work with the Dispatcher to…
Added 13 days ago
R
Bilingual Customer Service Agent
RBC
Burlington, ON
- Full-time
As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and…
Added 13 days ago
Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 13 days ago
Customer Service Representative
Circle K
Bedford, NS
As a Customer Service Representative, you will enjoy:

Grainger Businesses

Inside Customer Service Representative

Windsor, ON, N8X 3J3, Canada

The base salary for this role ranges between $51,440 - $70,730, with eligibility for an incentive target of $6,000.00 % which is contingent upon achieving both individual and company performance objectives.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this role ranges between $51,440 - $70,730, with eligibility for an incentive target of $6,000.00 % which is contingent upon achieving both individual and company performance objectives.
Experience: A minimum of 1 to 2 years previous customer service experience is required
Posting language: English
Posted: Oct 20, 2026

Original job description

Work Location Type: Windsor, ON

About Grainger:

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

KEY DUTIES AND RESPONSIBILITIES (You Will):

Quote customers and process orders based on requests from customers and WFS Account Managers
Source products for customers not in our usual vendor base
Provide cost savings and product substitutions to customers as requested
Follow-up on customer back orders, quotes, and complaints
Continuously improve product knowledge through lunch n’ learns, online research, etc.
Process customer returns and PO returns as per Quality Systems procedure
Review all reports and make inquiries as needed
Seek special contract pricing from vendors when applicable
Follow billing and freight instructions – inbound and outgoing
Follow all safety protocol in compliance with WFS’ Health & Safety policies and procedures and the Occupational Health & Safety Act
Support all aspects of WFS Quality Management System
Other duties as assigned

REQUIRED EXPERIENCE AND QUALIFICATIONS (You Have):

A minimum of 1 to 2 years previous customer service experience is required
Demonstrates a strong work ethic and personal commitment to get the job done
Demonstrated ability to provide exceptional customer service
Team-player and an ability to work independently
Knowledge of industrial and/or safety products is preferred
Superior interpersonal, problem solving and customer service skills to effectively build relationships
Strong communication skills, ability to convey message in an organized, clear and effective manner
A self-starter, taking action to achieve goals beyond what is required
Strong time management and organizational skills, with proven ability to adhere to tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations is required

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply About employer

More about this job

Responsibilities

The Inside Customer Service Representative is responsible for quoting customers, processing orders, and sourcing products to meet customer needs. They also manage customer complaints, returns, and back orders while maintaining compliance with safety and quality standards.

Requirements

Candidates must have 1 to 2 years of previous customer service experience and strong interpersonal and problem-solving skills. Proficiency in computer systems and knowledge of industrial safety products and WHMIS regulations are also required.

Skills

Customer service
Order processing
Product sourcing
Problem solving
Interpersonal skills
Communication skills
Time management
Organizational skills
Computer proficiency
WHMIS regulations
Dangerous goods knowledge
Relationship building

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
MRO Products
Order Processing
Vendor Management
Quality Management System
WHMIS
Dangerous Goods
Industrial Products
Safety Protocols
Inventory Management
Relationship Management
Data Entry
Reporting
Logistics
Supply Chain

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