Customer service jobs in Canada

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Added 22 days ago
GC
Inside Customer Service Representative
Grainger Canada
Windsor, ON
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 22 days ago
CK
Customer Service Representative
Circle K
PE
- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 22 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON · Albion, PE · PCF-Albion
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 22 days ago
FM
Bilingual Customer Service Representative
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Employees residing within 40 km of the office are expected to be in the office three days per week · Minimum 3 years of customer service experience required
Added 22 days ago
Bilingual Client Service Representative - Ottawa
Scotiabank
Ottawa, ON
…procedures Reporting to the Manager, Client Services, as a Client Service Representative, you will be responsible for responding to and providing timely and efficient resolution to client…
Added 22 days ago
DC
Customer Service Representative
Decor Cabinets Ltd
Morden, MB
- Full-time
Minimum 2-4 years of experience in customer service, customer support, order management, or a related business function
Added 22 days ago
RB
Bilingual Customer Service Agent
Royal Bank of Canada
Burlington, ON
- Full-time
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Added 22 days ago
AC
Customer Service Representative (Contract)
Acushnet Company
Newmarket, ON
- $47,000 to $50,000 CAD / year
- Contract
…regarding all product, program and availability information. Assist customer service management with various departmental…
Added 22 days ago
Inside Customer Service Representative
Grainger Businesses
Windsor, ON
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 22 days ago
MP
Customer Service Representative
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
Must have access to a reliable vehicle
Added 22 days ago
R
Bilingual Customer Service Agent
RBC
Burlington, ON
- Full-time
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Added 22 days ago
Customer Service Representative
Circle K
Dartmouth, NS
Night shift premium
Added 22 days ago
Customer Service Representative
Circle K
Bedford, NS
Night shift premium
Added 22 days ago
C
Client Service Representative [Hourly]
CIBC
Southampton, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
M
Customer Service Representative- Pharmacare (3 month term)
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
Working in a team environment, the Customer Service Representative (CSR) - Pharmacare will communicate with key customers by telephone in a knowledgeable and professional manner. The…
Added 22 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 22 days ago
Customer Service Representative
Circle K
Lower Sackville, NS
Night shift premium
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
LN
Customer Service Representative
Lega Nova Group
Halifax, NS
- Full-time
Experience in retail, hospitality, customer service or sales is welcome, but not essential.
Added 22 days ago
SK
customer accounts supervisor
Security Key & Lock Service
Regina, SK
- Full-time
Added 22 days ago
Customer Service Representative / Dispatcher
Mr. Handyman of Burnaby, New Westminster and N Vancouver
Burnaby, BC
…to our valued customers. With a commitment to excellence and customer satisfaction, we have built a strong reputation, known for exceptional service, quality work, and our “Done Right…
Added 22 days ago
ML
Customer Service Representative
Motion LP
Whitby, ON
- Full-time
Consider joining us as a Customer Service Representative if:
Added 23 days ago
E
Customer Service Representative - Dryden
Enterprise
Dryden, ON
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 23 days ago
CK
Customer Service Representative
Circle K
Norton, NB
- Full-time
Night shift premium

Inside Customer Service Representative

Windsor, ON, N8X 3J3, Canada

The base salary for this role ranges between $51,440 - $70,730, with eligibility for an incentive target of $6,000.00 % which is contingent upon achieving both individual and company performance objectives.

Apply on jobs.grainger.com About employer

Applications open in a new tab.

Job details

Pay: The base salary for this role ranges between $51,440 - $70,730, with eligibility for an incentive target of $6,000.00 % which is contingent upon achieving both individual and company performance objectives.
Experience: A minimum of 1 to 2 years previous customer service experience is required
Posting language: English
Posted: Oct 20, 2026

Original job description

Work Location Type: Windsor, ON

About Grainger:

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

KEY DUTIES AND RESPONSIBILITIES (You Will):

Quote customers and process orders based on requests from customers and WFS Account Managers
Source products for customers not in our usual vendor base
Provide cost savings and product substitutions to customers as requested
Follow-up on customer back orders, quotes, and complaints
Continuously improve product knowledge through lunch n’ learns, online research, etc.
Process customer returns and PO returns as per Quality Systems procedure
Review all reports and make inquiries as needed
Seek special contract pricing from vendors when applicable
Follow billing and freight instructions – inbound and outgoing
Follow all safety protocol in compliance with WFS’ Health & Safety policies and procedures and the Occupational Health & Safety Act
Support all aspects of WFS Quality Management System
Other duties as assigned

REQUIRED EXPERIENCE AND QUALIFICATIONS (You Have):

A minimum of 1 to 2 years previous customer service experience is required
Demonstrates a strong work ethic and personal commitment to get the job done
Demonstrated ability to provide exceptional customer service
Team-player and an ability to work independently
Knowledge of industrial and/or safety products is preferred
Superior interpersonal, problem solving and customer service skills to effectively build relationships
Strong communication skills, ability to convey message in an organized, clear and effective manner
A self-starter, taking action to achieve goals beyond what is required
Strong time management and organizational skills, with proven ability to adhere to tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations is required

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply on jobs.grainger.com About employer

More about this job

Responsibilities

The Inside Customer Service Representative is responsible for quoting customers, processing orders, and sourcing products to meet customer needs. They also manage customer complaints, returns, and back orders while maintaining compliance with safety and quality standards.

Requirements

Candidates must have 1 to 2 years of previous customer service experience and strong interpersonal and problem-solving skills. Proficiency in computer systems and knowledge of industrial safety products and WHMIS regulations are also required.

Skills

Customer service
Order processing
Product sourcing
Problem solving
Interpersonal skills
Communication skills
Time management
Organizational skills
Computer proficiency
WHMIS regulations
Dangerous goods knowledge
Relationship building

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
MRO Products
Order Processing
Vendor Management
Quality Management System
WHMIS
Dangerous Goods
Industrial Products
Safety Protocols
Inventory Management
Relationship Management
Data Entry
Reporting
Logistics
Supply Chain

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Customer service jobs in Canada