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Added 9 mins ago
PM
Coordinator, Sales Initiatives & Development
Picton Mahoney Asset Management
Toronto, ON
- Contract
At PICTON Investments, you’ll thrive in our creative and dynamic workplace, where collaboration and support are at the core of everything we do. At our firm, you’ll have the opportunity to…
Added 9 mins ago
Adjoint·e Exécutif·ve-Executive Assistant
Nesto Group(e)
Montreal, QC
Added 9 mins ago
Adjoint·e Exécutif·ve-Executive Assistant
nesto
Montreal, QC
Added 9 mins ago
CE
Class 5 Driver (Construction Equipment)
Cooper Equipment Rentals Limited
Vancouver, BC
- Full-time
…recruitment process, please let us know. We use AI-assisted technology to support parts of our recruitment process; however, all hiring decisions are made by our team using human…
Added 24 mins ago
C
Security Associate
Carvana
ON · Ontario, Canada
- Full-time
…act in emergencies, partner with our Inspection Center and Logistics teams, and feed sharp, accurate intel back to your Safe & Secure leadership. Hourly position, reporting to your Safe &…
Added 24 mins ago
Supervisor, Corporate SCM
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Calgary, AB
Support SCM leadership in setting priorities and advancing broader objectives, building a culture of curiosity, proactive problem-solving and readiness for change.
Added 24 mins ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Are you an organized, collaborative problem solver who enjoys working with people, data and technology? As the Talent Acquisition Enhancement Coordinator, you will help strengthen…
Added 24 mins ago
MH
Director, Equipment Planning and Biomedical Services
Mackenzie Health
Richmond Hill, ON
- $137,748 to $175,793 CAD / year
- Full-time
…as a traditional in-house biomedical engineering service and support model. This role also works closely with Mackenzie Health Redevelopment department to plan, procure, and implement the…
Added 24 mins ago
MM
Coordinator, Facilities Planning Projects
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Continuous Improvement: Support simpler, more consistent and effective project management practices.
Added 24 mins ago
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Purchasing Coordinator - Bilingual
Superior Propane
Calgary, AB
- Full-time
…assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 39 mins ago
IT Operations & CMDB Analyst
Purolator
ON · Mississauga, ON
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey…
Added 39 mins ago
PC
Lead Guest Services Team Member
Pilot Company
Portage la Prairie, MB
- Full-time
…locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical…
Added 54 mins ago
PC
Cdn. Sr Learning & Development Business Partner
Post Consumer Brands
Niagara Falls, ON
- Full-time
…ago. Today, more than 150 team members work at the plant and support the local food bank and other community organizations. The Niagara Falls plant is just down the road from the iconic and…
Added 54 mins ago
TG
Area Manager/ Chef de section
The Goodyear Tire & Rubber Company
Salaberry-de-Valleyfield, QC
- Full-time
…including cost, quality safety, and delivery. Coach, develop, and support hourly associates. Hold associates accountable for attainment of objectives. Drive Business Center strategies to…
Added 54 mins ago
NG
Part-time Secretary
Northern Gateway Public Schools
Fox Creek, AB
- Part-time
Provide efficient and professional administrative support to the administrative team and the school
Added 54 mins ago
KS
Procurement & NetSuite Specialist
Kelly Services (Canada), Ltd.
Waterloo, ON
- $65,000 to $70,000 CAD / year
- Full-time
…accurate. You will collaborate with production, engineering, logistics, and finance to support day-to-day operations and improve purchasing…
Added 54 mins ago
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Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot Canada
Woodbridge, ON
- Part-time
…candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly…
Added 54 mins ago
PI
IT Operations & CMDB Analyst
Purolator Inc.
Mississauga, ON
- Full-time
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey…
Added 54 mins ago
AG
EDI Coordinator
Addmore Group
Boucherville, QC
- Full-time
Flow Management: Oversee end-to-end EDI transactions, Technical Integration, System Monitoring & SAP Support
Added 54 mins ago
IG
Omni Channel Manager
Insight Global
Vancouver, BC
- $200,000 to $300,000 CAD / year
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Insight Global is looking for a Senior Manager, Omnichannel to support a leading enterprise retail organization.
Added 54 mins ago
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SAP MM/EWM Support Analyst
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Calgary, AB
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SAP MM / EWM Support Analyst - Coupa Procurement
Added 54 mins ago
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Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business
Added 54 mins ago
A
Key Account Manager and Quality Manger
ACROCARGO
Richmond, BC
- Full-time
Company Description ACROCARGO is a technology-driven integrated logistics provider built on over 30 years of frontline international shipping experience. The company operates with a…
Added 1 hour ago
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Driver
Brenntag
Calgary, AB · Canada/Calgary
- Full-time
Makes every effort to support commercial group at all times;
Added 1 hour ago
NF
Production Administrator
New Flyer
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- Full-time
As a key member of the Production Team, the Production Administrator will provide administrative and logistical support for the production team and the manufacturing facility.

Grainger Businesses

Sales & Service Representative (Fly In/ Fly Out, 7 on/ 7 off)

Calgary, AB, T2G 4B2, Canada
Edmonton, AB, T6E 6W4, Canada

The hourly rate for this role is $ 31.50, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

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Job details

Pay: The hourly rate for this role is $ 31.50, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Education: High school diploma
Experience: 1+ years customer service experience required
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation:

The hourly rate for this role is $ 31.50, with eligibility for an incentive target of $1,800.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Primary Function:

The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer programs and inventory solutions, the SSR manages inventory, procurement, replenishment, and customer support to ensure operational excellence, a differentiated customer experience, and strong business performance.

This role follows a 7-days-on, 7-days-off rotation with 12-hour shifts from 6 am to 6 pm. Team Members fly in and out from Edmonton or Calgary to the Fort Hills site.

You Will

Deliver end-to-end Integrated Customer Solutions (ICS) services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs, ensuring effective inventory management, procurement, replenishment, and service execution.
Manage Grainger and non-Grainger materials to maintain inventory accuracy, product availability, and operational efficiency through forecasting, replenishment, inventory optimization, and asset management activities.
Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems, ensuring accuracy, timely delivery, and effective issue resolution.
Build strong customer relationships by providing responsive service, resolving complex issues, communicating the Grainger Value Proposition, and supporting customer satisfaction, retention, and growth.
Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs to meet customer operational requirements.
Leverage reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success.
Maintain compliance with Grainger, customer, and regulatory safety standards while supporting a safe, organized, and professional work environment.
Provide flexible support across customer service, sales, operational, branch, and warehouse activities as required.

You Have

High School Diploma/GED required
1+ years customer service experience required
Demonstrates a strong work ethic and personal commitment to get the job done
Demonstrated focus on “wowing” the customer with exceptional service
Team-player and an ability to work independently
Knowledge of industrial and/or safety products is preferred
Superior interpersonal, problem solving and customer service skills to effectively build relationships
Strong communication skills, ability to convey message in an organized, clear and effective manner
A self starter, taking action to achieve goals beyond what is required
Strong time management and organizational skills, with proven ability to adhere to tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations is required
Post Secondary education or equivalent work experience
The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.
Must be able to regularly lift up to 50 pounds, unassisted and heavier loads with assistance.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

The Sales & Service Representative manages end-to-end inventory solutions, procurement, and replenishment at assigned customer sites to ensure operational efficiency. They also build strong customer relationships by providing responsive service, resolving issues, and driving sales growth through effective inventory management.

Requirements

Candidates must have a high school diploma or GED and at least one year of customer service experience. The role requires the ability to work a 7-days-on, 7-days-off rotation and the physical capability to lift up to 50 pounds.

Skills

Inventory management
Procurement
Customer service
Replenishment
Operational excellence
Data analysis
Problem solving
Time management
Communication skills
Safety compliance
WHMIS
Dangerous goods handling
Computer proficiency
Relationship building
Logistics
Supply chain

Benefits

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Paid time off
Company holidays
Life insurance
Employee family assistance program
Educational assistance
Professional membership fee assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Inventory management
Procurement
Replenishment
MRO
Integrated supply
VMI
Vending
Customer service
Safety standards
WHMIS
Dangerous goods
Logistics
Supply chain
Forecasting
Asset management
Order fulfillment
Operational efficiency
Fly In Fly Out
Industrial products
Safety products
PPE
Continuous improvement
Reporting
Time management
Relationship management

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