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Added 27 mins ago
Sobeys- Food Sampling Brand Ambassador-Orleans
Mosaic North America
Orleans, ON
Part-time
Previous customer service, retail, or sales experience preferred
Added 27 mins ago
Samsung Home Electronics Sales and Product Specialist
Premium Retail Services
Kelowna, BC
Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 27 mins ago
Chromebook Sales Specialist
Premium Retail Services
AB · Edmonton, AB
Full-time
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 27 mins ago
Part Time Member Advisor
Affinity Credit Union
Humboldt, SK · St. Brieux, SK · Watson, SK · Saint Brieux, SK
Part-time
…trusted financial partner for our members, delivering exceptional service and expert financial…
Added 42 mins ago
shift supervisor - Store# 83297, VICTORIA TRAIL
Starbucks Coffee Company
Edmonton, AB
Full-time
Customer service experience in a retail or restaurant environment
Added 57 mins ago
Front End Associate Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 57 mins ago
Overnight Freight Associate Part Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 57 mins ago
Sales Associate Part Time - 7102 Thunder Bay
The Home Depot Canada
Thunder Bay, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 57 mins ago
Receiver (nights)
Princess Auto Ltd.
Prince George, BC
Part-time
…customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100…
Added 57 mins ago
Lumber Sales Associate Part-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 57 mins ago
Restaurant Cashier
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 57 mins ago
Store Management - Spirit
Spencer Gifts - Spirit Halloween
Saint John, NB
Temporary
…setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is…
Added 57 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Saint John, NB
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 57 mins ago
Store Management - Spirit
Spencer Gifts - Spirit Halloween
Red Deer, AB
Temporary
…setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is…
Added 57 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Red Deer, AB
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 57 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Timmins, ON
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 57 mins ago
Store Management - Spirit
Spencer Gifts - Spirit Halloween
Timmins, ON
Temporary
…setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is…
Added 57 mins ago
Retail Floor Associate
Canadian Tire (T MacRae Family Sales Ltd)
North Vancouver, BC
$18.25 to $19.05 CAD / hour
Full-time
…interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as…
Added 57 mins ago
Member Advice Specialist - Sidney Branch
Coast Capital Savings
Sidney, BC
…needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our “How can we help you?” brand to life with every member they interact with. Imagine…
Added 57 mins ago
Seasonal Cast Member - 1422 Scotiabank Theatre Vancouver
Cineplex
Vancouver, BC
Part-time
Added 1 hour ago
shift supervisor - Store# 17995, BAYFIELD AT LIVINGSTONE ST
Starbucks Coffee Company
Barrie, ON
Full-time
Customer service experience in a retail or restaurant environment
Added 1 hour ago
barista - Store# 51252, HWY 400 AT BAYFIELD
Starbucks Coffee Company
Barrie, ON
Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 1 hour ago
shift supervisor - Store# 51252, HWY 400 AT BAYFIELD
Starbucks Coffee Company
Barrie, ON
Full-time
Customer service experience in a retail or restaurant environment
Added 1 hour ago
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market
Vancouver, BC
Part-time
Provides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging…
Added 1 hour ago
Customer Care Representative
CareRx Corporation
Oakville, ON
$18 to $20 USD / hour
Full-time
Provide exceptional customer care at the highest standard for optimal resident care and quality of pharmacy service

Grainger Canada

Bilingual Field Operations Associate

Quebec, QC, Canada

Pay: The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation

The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary

This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer’s sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual objective is to capitalize on sales/service opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

As a hybrid role the individual will be required to work in Grainger Canada branch and also be on the road servicing customer accounts .

The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

Job Responsibilities (You Will)

The duties and responsibilities of this position can be broken down into two categories (KeepStock & Branch), and include but are not limited to:

Branch

Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
Processing customer transactions.
Providing customer updates when required on delivery, lead times, quotes, etc.
Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
Collaborating with KS customers on program/product updates for vending/VMI program.

KeepStock

Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
Follow designated customer route as defined by routing software tools.
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
Comply with the safety and inspection requirements of the facility where the service is being provided.

Education/Experience (You Have)

High school diploma
1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Some flexibility required to working hours to accommodate branch operations.
Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required.
Self-motivated, with high energy and dedication to customer service and sales growth.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
Must possess and maintain a valid driver’s license in province of residence.
May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
Bilingualism (English and French) is required for this role, as the successful candidate will regularly interact with customers, stakeholders, and Grainger team members in both official languages.

Rewards And Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply About employer

More about this job

Responsibilities

Serve customers in both the branch and at customer sites, supporting sales, product selection, order processing, and customer transactions. Replenish vending and managed inventory, maintain accurate stock levels, resolve customer issues, and follow customer routes and safety procedures.

Requirements

Requires a high school diploma, 1–3 years of retail, sales, or customer service experience, and fluency in English and French. Candidates must have a valid provincial driver’s license and be able to learn powered industrial equipment operation, complete required training, and work flexibly to support branch operations.

Skills

Customer Service
Sales
Bilingual English and French Communication
Inventory Management
Vendor Managed Inventory
Vending Machine Replenishment
Order Entry
Product Selection
Forklift Operation
Time Management
Organization
Problem-Solving
Communication
Safety Compliance
Continuous Improvement

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Paid Time Off
Company Holidays
Life Insurance
Employee Family Assistance Program
Educational and Professional Membership Fee Assistance
Employee Discounts
Team Member Perks

Visa sponsorship

Not detected in the job text

Keywords

KeepStock
Branch Operations
Customer Service
Sales
Bilingual English and French
Vendor Managed Inventory
Vending Machines
Inventory Replenishment
Inventory Scanning
Order Entry
Product Selection
Customer Transactions
Forklift
Powered Industrial Equipment
Routing Software
Customer Account Management
Product Certification
Safety Compliance
Process Improvement
Cycle Time
Customer Loyalty
Spot Buys
Delivery Updates
Quotes
Lead Times

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