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Added 8 mins ago
Permanent Sales Associate (Devonshire Mall)
Knix
Windsor, ON
$17.95 CAD / hour
Part-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 8 mins ago
Sales Associate-Print&Services
Staples Inc.
Lloydminster, AB
Full-time
Collaborate with store leaders to set and achieve sales and margin goals.
Added 8 mins ago
Licensed Optician-Huntsville, ON-Pearle Vision
EssilorLuxottica Group
Huntsville, ON
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 22 mins ago
Store Crew
7-Eleven
Port Moody, BC
Internship
Added 22 mins ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Kapuskasing, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 22 mins ago
2540 - Temporary Part-Time Manager
Claire's
Barrie, ON
$17 to $18 USD / hour
Part-time
Added 22 mins ago
2540 - Temporary Part-Time Manager
Claire's
Barrie, ON
$17 to $18 USD / hour
Part-time
Added 22 mins ago
2540 - Temporary Part-Time Manager
Claire's
Barrie, ON
$17 to $18 USD / hour
Part-time
Added 22 mins ago
Retail Customer Service Lead
PetSmart
Sudbury, ON · Greater Sudbury, ON
Full-time
…of people and pets and store cleanliness, merchandising and associate…
Added 23 mins ago
Business Development Associate
CORA Group
Markham, ON · Canada - Markham - Ontario
Full-time
The Business Development Associate is a key contributor to our M&A deal origination team and the identification and evaluation of strategic acquisition opportunities. In this role, you will…
Added 23 mins ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 23 mins ago
Customer Experience Associate - Lakeshore Centre Branch, Kelowna, BC (22.5 hours/week)
Scotiabank
Kelowna, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 23 mins ago
Senior Associate, Business Restructuring & Turnaround Services
BDO
Oakville, ON · Toronto, ON
Full-time
We’re looking for a Senior Associate to join our Corporate Restructuring group. This is a new role and a unique opportunity for someone who wants to build a meaningful career in financial…
Added 23 mins ago
Senior Associate, Business Restructuring & Turnaround Services
BDO
AB
Full-time
We’re looking for a Senior Associate to join our Corporate Restructuring group. This is a new role and a unique opportunity for someone who wants to build a meaningful career in financial…
Added 23 mins ago
Retail Support Associate - St. Vital Square (Seasonal Part-Time)
TELUS
Winnipeg, MB
Part-time
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 37 mins ago
Permanent Sales Associate (Devonshire Mall)
Knix
Windsor, ON
$17.95 CAD / hour
Full-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 37 mins ago
Store Crew
7-Eleven
Winnipeg, MB
Full-time
Added 38 mins ago
Sales Associate
Rogers Communications
Granby, QC
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Added 38 mins ago
Wireless Sales Associate - Sussex
OSL Retail Services Inc
Sussex, NB
Other
Wireless Sales Associate | [Full-Time/Part-Time]
Added 38 mins ago
Sales Associate Full Time - Cambridge Mall
Wow! Mobile Boutique
Cambridge, ON
Full-time
Actively engage mall shoppers and follow each step of our sales process.
Added 38 mins ago
Relationship Manager Business Markets Intern
Royal Bank of Canada
Stellarton, NS
Full-time
…as your entrepreneurial spirit and aptitude, allows you to support your clients through holistic advice conversations regarding their business and personal needs. Applying your mindset for…
Added 38 mins ago
Counter Sales/Warehouse Associate
REXEL
Brockville, ON
$40,000 to $55,000 CAD / year
Full-time
As the Counter Sales/Warehouse Associate based in Brockville, ON you will be responsible for loading and unloading shipments, preparing and stacking skids, sorting freight and verifying…
Added 52 mins ago
Store Crew
7-Eleven
Calgary, AB
Full-time
Added 52 mins ago
Cashier Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 52 mins ago
Inventory - Field Data Collector
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Stephenville, NL
Part-time
The Data Collection Associate is responsible for collecting and transmitting data gathered from designated retail stores primarily using a handheld device.

Grainger Canada

Bilingual Field Operations Associate

Quebec, QC, Canada

Pay: The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation

The hourly rate for this role ranges between $21.62-$29.72, with eligibility for an incentive target of $ $1,800.00 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary

This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer’s sites. All aspects of this role will involve customer-facing activity, and a strong ability to remain agile and organized. The individual objective is to capitalize on sales/service opportunities, create customer loyalty, and exceed customer expectations by using their guidance, knowledge, computer acumen, and winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively.

As a hybrid role the individual will be required to work in Grainger Canada branch and also be on the road servicing customer accounts .

The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

Job Responsibilities (You Will)

The duties and responsibilities of this position can be broken down into two categories (KeepStock & Branch), and include but are not limited to:

Branch

Ownership of the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently performs actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets.
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification.
Processing customer transactions.
Providing customer updates when required on delivery, lead times, quotes, etc.
Management and tasks related to filling vending machines and Vendor Managed Inventory (VMI).
Collaborating with KS customers on program/product updates for vending/VMI program.

KeepStock

Service the customer’s specific needs, included but not limited to Vendor Managed Inventory, vending unit replenishment etc.
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted.
Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
Meet regularly with a schedule of key customer contacts to ensure needs are being met and products are available. This includes scanning, put away and spot buys of products.
Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
Follow designated customer route as defined by routing software tools.
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service.
Identify continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities.
Comply with the safety and inspection requirements of the facility where the service is being provided.

Education/Experience (You Have)

High school diploma
1-3 years’ experience in retail/selling or customer service (i.e. counter/retail sales/ telephone/warehouse) environment.
Some flexibility required to working hours to accommodate branch operations.
Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required.
Self-motivated, with high energy and dedication to customer service and sales growth.
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition.
Handle various technical and operational issues.
Excellent verbal and written communication skills.
Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment)
Must possess and maintain a valid driver’s license in province of residence.
May be required to use a personal vehicle for transportation which meet’s Grainger’s standards.
Bilingualism (English and French) is required for this role, as the successful candidate will regularly interact with customers, stakeholders, and Grainger team members in both official languages.

Rewards And Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply About employer

More about this job

Responsibilities

Serve customers in both the branch and at customer sites, supporting sales, product selection, order processing, and customer transactions. Replenish vending and managed inventory, maintain accurate stock levels, resolve customer issues, and follow customer routes and safety procedures.

Requirements

Requires a high school diploma, 1–3 years of retail, sales, or customer service experience, and fluency in English and French. Candidates must have a valid provincial driver’s license and be able to learn powered industrial equipment operation, complete required training, and work flexibly to support branch operations.

Skills

Customer Service
Sales
Bilingual English and French Communication
Inventory Management
Vendor Managed Inventory
Vending Machine Replenishment
Order Entry
Product Selection
Forklift Operation
Time Management
Organization
Problem-Solving
Communication
Safety Compliance
Continuous Improvement

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Paid Time Off
Company Holidays
Life Insurance
Employee Family Assistance Program
Educational and Professional Membership Fee Assistance
Employee Discounts
Team Member Perks

Visa sponsorship

Not detected in the job text

Keywords

KeepStock
Branch Operations
Customer Service
Sales
Bilingual English and French
Vendor Managed Inventory
Vending Machines
Inventory Replenishment
Inventory Scanning
Order Entry
Product Selection
Customer Transactions
Forklift
Powered Industrial Equipment
Routing Software
Customer Account Management
Product Certification
Safety Compliance
Process Improvement
Cycle Time
Customer Loyalty
Spot Buys
Delivery Updates
Quotes
Lead Times

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