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Added just now
Retail Sales & Delivery Associate
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Team member discount and access to other perks like Perkopolis, Goodlife and many more!
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Fire & Flower Inc.
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JUNIOR ASSISTANT MANAGER
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Part-Time Grocery Clerk - Hythe Food Store
New Horizon Co-op
Hythe, AB
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Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
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Auction Operations Crew Member- Part-Time
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We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful…
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Restaurant General Manager - The Bessborough Hotel
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Store Associate
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Commercial Store Associate
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Vancouver, BC
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
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Support team members during shifts, ensuring customer service standards are met.
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General Manager - Edmonton South MEC
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AB · Edmonton, AB
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Who is a Customer Service Representative (Motivator)?

Grainger Canada

Field Operations Associate (1-Year Fixed-Term Contract)

Winnipeg, MB, Canada

The hourly rate for this role ranges between $ 21.62 - $ 29.72, with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives. · Full-time

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Job details

Pay: The hourly rate for this role ranges between $ 21.62 - $ 29.72, with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation

The hourly rate for this role ranges between $ 21.62 - $ 29.72, with eligibility for an incentive target of $1,800.00 / % which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Please note that this is a 1-year fixed-term contract opportunity

Position Details

The Field Operations Associate will focus on sales/service opportunities, creating customer loyalty, and exceeding customer expectations by using guidance, knowledge, computer acumen, and a winning attitude. The individual will have excellent all-around communication skills as well as the ability to prioritize and manage time effectively. The role lives and demonstrates the Grainger Principles: Starting with the Customer, Embrace Curiosity, Act with Intent, Compete with Urgency, Win as One Team, Invest in our Success and Do the Right Thing.

You Will

Own the entire customer experience. This includes appropriate product selection based on customer requirements, accurate order entry and maintenance, accurately and safely picking product, and safely loading customer vehicle as needed.
Consistently perform actions with branch sales focus to capitalize on sales opportunities and encourage customer loyalty to deliver revenue targets
Promote Company products and services to customers and provide substitutions where required
Maintain well-rounded knowledge of products and tools sold including the completion of the required certification
Process customer transactions and provide customer updates when required on delivery, lead times, quotes, etc.

You Have

1+ years experience in retail/selling or customer service (i.e. counter/retail sales/telephone/warehouse) environment required
High school diploma/GED
Must possess and maintain a valid driver’s license in province of residence Upon Hire required
Some flexibility required to working hours to accommodate branch operations
Ability to safely learn and operate powered industrial equipment, forklift
Successful and timely completion of initial and ongoing training as required
Self-motivated, with high energy and dedication to customer service and sales growth
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger’s Core Value Proposition
Excellent verbal and written communication skills

Rewards And Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

Own the customer experience by selecting appropriate products, accurately processing orders and transactions, safely picking and loading products, and providing updates on deliveries, lead times, and quotes. Promote company products and services, identify sales opportunities, offer substitutions, and build customer loyalty while meeting revenue targets.

Requirements

Requires at least one year of experience in retail, sales, or customer service and a high school diploma or GED. Candidates must hold a valid provincial driver’s license, be flexible with working hours, and be able to learn powered industrial equipment operation; strong communication, customer service, collaboration, judgment, and problem-solving skills are also required.

Skills

Customer Service
Sales
Product Selection
Order Entry
Order Maintenance
Product Picking
Safe Loading
Product Knowledge
Customer Communication
Time Management
Prioritization
Problem-Solving
Judgment
Collaboration
Forklift Operation
Powered Industrial Equipment Operation

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Prescription Drug Coverage
Paid Time Off
Company Holidays
Life Insurance
Employee Family Assistance Program
Educational Assistance
Professional Membership Fee Assistance
Employee Discounts
Team Member Perks

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Sales
Telephone Sales
Warehouse
Sales Opportunities
Customer Loyalty
Revenue Targets
Product Selection
Order Entry
Order Maintenance
Product Picking
Customer Transactions
Product Substitutions
Product Certification
Delivery Updates
Lead Times
Quotes
Forklift
Powered Industrial Equipment
Valid Driver’s License
MRO Products
Time Management
Problem-Solving
Customer Communication
Cross-Functional Collaboration
Background Check

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