Find work in Canada.

344,748 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
Director, Community Partnerships
Government of Alberta
Edmonton, AB
Classification: Management Senior Manager Zone 1
Added 24 mins ago
AE
Customer Service Manager - Staffing
ABL Employment
Newmarket, ON
- $50,000 to $60,000 CAD / year
- Full-time
We're hiring a Customer Service Manager for our Newmarket office! At ABL Employment, we help people find great jobs and help companies find great people! If you have experience working as a…
Added 26 mins ago
Program Coordinator
Government of Alberta
Calgary, AB
Reporting to the Manager, Special Projects, the Program Coordinator is responsible for providing technical assistance, advice, policy and process interpretations to the Branch, and…
Added 39 mins ago
LC
Spécialiste Bilingue, Assurance de la Qualité, Produits Frais
Loblaw Companies Limited
Boucherville, QC
- Full-time
Complete daily/ongoing QA auditing of product (slot checks, inter branch and distribution checks)
Added 54 mins ago
I-
Adobe Site Reliability Engineer (SRE) – CDN & Web Performance
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Own the release pipeline as a production control, including branch protection, required checks, linting, performance testing, secret scanning, and supporting evidence.
Added 1 hour ago
BP
IT Risk & Control Assurance Project Manager
BNP Paribas
Montreal, QC
- Full-time
…sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in…
Added 1 hour ago
OP
Sr Data Analyst (Equity/Social Identity)
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Program Manager Equity, Diversity & Inclusion, the Senior Data Analyst is responsible for providing material support and analytic advice to Senior Leadership including…
Added 1 hour ago
T
Personal Banker Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate
TD
AB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
SL
Business Development Partner
Sun Life
Ajax, ON
- Full-time
· Must complete the Branch Manager’s Course Examination and satisfy the experience required to become registered as a mutual fund branch manager with the appropriate provincial securities…
Added 1 hour ago
Sr Data Analyst (Equity/Social Identity)
CityofOttawa
Ottawa, ON
Supervisor's Title: Program Manager Equity, Diversity & Inclusion
Added 1 hour ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
…collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating…
Added 1 hour ago
B
Personal Banker
BMO
Vancouver, BC
- Full-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 1 hour ago
B
Assistant Branch Manager
BMO
Toronto, ON
- Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Added 1 hour ago
Pharmacist
Bayshore
Markham, ON
Under the supervision of the pharmacy manager and/or pharmacy supervisor, performs all duties necessary to provide for the efficient daily clinical operation of the pharmacy, providing…
Added 1 hour ago
B
Administration Assistant, BMO Nesbitt Burns
BMO
Edmonton, AB · Enbridge
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 1 hour ago
B
Customer Service Representative
BMO
Kitchener, ON
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 1 hour ago
BI
Auto & Property Insurance Specialist II (Full-time, Permanent) St. Mary's
Brio Insurance
Fredericton, NB · Winnipeg, MB · St. Mary's
- Full-time
Service a Personal lines book of $550K in premiums (subject to Manager discretion).
Added 2 hours ago
T
Personal Banking Associate
TD
Niagara Falls, ON
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
T
Account Manager, Small Business
TD
Victoria, BC
- Full-time
…success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and…
Added 2 hours ago
T
Customer Experience Associate - Mtl, Champlain
TD
Montreal, QC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language an Asset
TD
Vancouver, BC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
B
Spécialiste Hypothécaire
BMO
Sherbrooke, QC
- Full-time
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.

Grainger Canada

Manager, Service Centre

Montreal, QC, Canada

The base salary for this role ranges between $87,280- $120,010, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this role ranges between $87,280- $120,010, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives.
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location Type: Onsite

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com. 

Compensation

The base salary for this role ranges between $87,280- $120,010, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary

Reporting to the Senior Manager, Services & Field Safety Professionals, this role has dual responsibility including leading the day-to-day operation while driving continuous improvement initiatives in partnership with the shop supervisor, and working with Sales and Field Operations partners to educate, drive demand and deliver financial goals of services.

Job Responsibilities (You Will)

Business Leadership

Grow revenue and market share by developing a strategic plan with the sales team and market manager to meet or exceed incremental sales growth expectations. That includes owning the service center pipeline, assisting in the closing of targeted service opportunities, understanding local market conditions with a focus on gathering market intelligence, monitoring close rate and ensuring demand generation is being driven at every level and through contact with current and prospective customers.
Manages operating expenses to balance service and cost to serve while looking for ways to improve processes and remove non-value-added activities; full PnL ownership.
Lead assigned leaders (Supervisor) in the implementation, monitoring, and measurement of core processes, safety, inventory accuracy, standard work, risk management and customer satisfaction.
Build relationships with key customers to ensure expectations of the business are being met and work proactively to address concerns leaving no room for the competition to gain a foothold.
Actively participate in the annual budgeting process by preparing and executing on the operational plan including sales, gross margin, expenses and earnings.
Proactively drives partnership opportunities with local sales and service leadership to support customer growth.
Accountable to growing revenue in new and existing accounts year over year.

Operational Excellence

Establish an environment of continuous improvement in order to optimize services branch profitability and deliver against key performance indicators.
Teach, coach and oversee execution of;

All day-to-day aspects of repair and service of customer owned equipment including service call schedules.
Supervise a team of service technicians through the following responsibilities: recruitment, training/ development, coaching/counselling and delivery of the Performance Excellence program.
Control inventory and manage annual counts

Ensure compliance with SOP’s and regulatory requirements pertinent to servicing and certifying equipment.

Maintain safety awareness for technicians, maintenance, security and cleanliness of work areas.
Hold the team accountable and balance the requirements for customer service and profitability
Ensure quality and turnaround commitments are met as per customer expectations.
Perform Service Work as required including Service Work administration (receiving, shipping, quotations parts ordering / expediting and invoicing).
Ensure compliance with SOP’s and regulatory requirements pertinent to servicing and certifying equipment.

Talent Management

Recruit, select, develop, coach, train, and retain a diverse team.
Build a talent pipeline, internal and external, for key roles.
Drive accountability of leaders to ensure team members and operations are functioning at the set standards
Identify and develop future leaders and strong contributors through the use of performance tools and succession planning processes.
Creates an environment where Leaders are engaged, empowered, enthusiastic, and committed to the success of the company.
Develop intentional action plans to drive ongoing engagement.
Maintains an open mind to benefit from diverse thoughts and ideas.
Embracing and encouraging open-door feedback sharing culture

Education/Experience (You Have)

Diploma or equivalent technical certificate, minimum 5 years with technical / industrial service management, preferably Safety/Fire/MRO.
Must have demonstrated leadership skills developed through previous people management experience.
Proven track record of positive coaching, team building, training and development of direct reports, coupled with a ‘hands-on’ management style.
Experience creating compelling presentations with clear storytelling
Demonstrated ability to take ownership of their team and drive increased revenue and profitability.
Ability to travel throughout assigned region(s) – approximately 50%

The position may require you to attend our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

This role may require you to attend our customers’ sites and to adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Rewards And Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Apply About employer

More about this job

Responsibilities

Lead daily service center operations and continuous improvement while managing profitability, expenses, safety, inventory, and customer satisfaction. Partner with sales and field operations to grow service revenue, develop customer relationships, and recruit, coach, and retain a high-performing team.

Requirements

Requires a diploma or equivalent technical certificate and at least five years of technical or industrial service management experience, preferably in safety, fire, or MRO. Candidates must have people-management and coaching experience, a hands-on leadership style, presentation skills, a record of driving revenue and profitability, and the ability to travel approximately 50% throughout assigned regions.

Skills

Service Center Operations
People Leadership
Revenue Growth
Profit And Loss Management
Budgeting
Sales Strategy
Continuous Improvement
Operational Excellence
Inventory Management
Safety Compliance
Regulatory Compliance
Talent Development
Coaching And Training
Presentation And Storytelling
Service Technician Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Prescription Drug Coverage
Paid Time Off
Company Holidays
Life Insurance
Employee Family Assistance Program
Educational Assistance
Professional Membership Fee Assistance
Employee Discounts
Team Member Perks

Visa sponsorship

Not detected in the job text

Keywords

Service Center
Technical Service Management
Industrial Service
Safety
Fire Protection
MRO
Profit And Loss
Revenue Growth
Market Share
Sales Pipeline
Market Intelligence
Operating Expenses
Budgeting
Gross Margin
Key Performance Indicators
Continuous Improvement
Repair And Service
Service Technicians
Inventory Accuracy
Standard Operating Procedures
Regulatory Compliance
Risk Management
Customer Satisfaction
Performance Excellence
Talent Pipeline
Succession Planning
Personal Protective Equipment

Report this job