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CUSTOMER SUCCESS COORDINATOR
Smile Innovations Group
Vancouver, BC
- Full-time
…while coordinating dental cases, logistics, and administrative support to ensure accurate and timely completion. The role requires strong organization, communication, attention to detail,…
Added 1 min ago
E-Commerce Specialist
Trudell Medical Group
London, ON
…treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open…
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Medical Lab Assistant ON (Lab Ops)- Part Time- Toronto, ON
LifeLabs
Toronto, ON
- Part-time
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 1 min ago
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Medical Lab Assistant (OPSEU LAB) - Part Time - Flexible Shifts - Toronto, ON
LifeLabs
Toronto, ON
- Part-time
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
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Health Economist
CDA-AMC
Toronto, ON · Ottawa, ON
personal growth through professional development opportunities, corporate training, and support for continuing education
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Mobile ECE
Family Day Care Services
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Demonstrate empathy, sensitivity and support to the family unit
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Department Administrative Assistant - (Temporary Full Time) MH Cardiac Triage
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ON · ON, Canada
- Full-time
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Director of Development
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Sudbury, ON · Greater Sudbury, ON
…building relationships and a proven ability to grow philanthropic support that advances organizational priorities. This is an opportunity to strengthen the resources that sustain…
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Sales Manager
Swish Group of Companies
Delta, BC
…for high-quality cleaning supplies and equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories…
Added 1 min ago
Bartender - Gallery Lounge & Patio
AMS of UBC
Vancouver, BC
…fair and inclusive practices in our hiring, promotion, and professional development processes to create the necessary conditions for a rewarding…
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Maintenance Worker
Society of Saint Vincent de Paul
Victoria, BC
- Full-time
Support for continuing professional development
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Carrier Logistics Planner
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Provide market rate information to support the development of pricing proposals.
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Functional Analyst, Student Information Systems
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Associate Registrar (SIS), the Functional Analyst works as part of a team to support and guide administrative and academic units in the collection, storage…
Added 1 min ago
Manager, Simulation Strategy and Health Technologies
Mohawk College
Hamilton, ON
Drawing on professional practice, academic experience, systems expertise, and innovation, the Manager contributes to advancing the School’s strategic vision for experiential and…
Added 1 min ago
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Sales Manager- Drive Nation Prince Albert
FFUN Group
Prince Albert, SK
- Full-time
Work deals with your team, providing structure, strategy, and support when needed.
Added 16 mins ago
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Directeur Régional – Québec et Est de l'Ontario / Regional Director – Quebec & Eastern Ontario
Everguard
Montreal, QC
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Added 16 mins ago
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Director, Student Access and Disability Resources
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Surrey, BC
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Added 16 mins ago
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IT Support Specialist
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We are seeking a highly motivated and customer-focused IT Support Specialist to join our Information Technology team. The successful candidate will provide technical support to staff by…
Added 16 mins ago
UF
Supply Educator
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…their families. Our team of specialists ensure unparalleled support and development opportunities, setting you up for success in your…
Added 16 mins ago
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General Repair Technician III
BGIS
Toronto, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 31 mins ago
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Pipefitter/Plumber
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We have a lot to offer you – RRSPs, benefits, professional training, just to name a few.
Added 31 mins ago
QH
Medical Radiation Technologist (MRT) - Nuclear Medicine
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…innovation, quality, and patient centered care and we actively support ongoing professional…
Added 31 mins ago
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Marketing Coordinator
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- Full-time
…organization. As a Marketing Coordinator at Sportball, you will support the Head of Marketing and Marketing Manager and have the opportunity to execute brand vision and go-to-market…
Added 31 mins ago
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Night Concierge
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You will be the overnight front-of-house presence, safeguarding the building while delivering warm, professional service to residents and guests. Most nights you will monitor security and…
Added 31 mins ago
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Full Stack Engineer
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Take ownership of application development initiatives from requirements understanding through design, development, testing, deployment, and production support.

Grainger Canada

Sales & Service Representative 7 on/ 7 off

Fort McMurray, AB, Canada

This position is hourly, and the starting pay rate is $31.50/hour, and eligibility for an incentive target of $1,800 which is contingent upon achieving both individual and company performance objectives. · Full-time

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Job details

Pay: This position is hourly, and the starting pay rate is $31.50/hour, and eligibility for an incentive target of $1,800 which is contingent upon achieving both individual and company performance objectives.
Job type: Full-time
Apply by: Nov 12, 2026
Education: High school diploma
Experience: 1+ years customer service experience required
Posting language: English
Posted: Sep 18, 2026

Original job description

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

This position is hourly, and the starting pay rate is $31.50/hour, and eligibility for an incentive target of $1,800 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Primary Function

The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer programs and inventory solutions, the SSR manages inventory, procurement, replenishment, and customer support to ensure operational excellence, a differentiated customer experience, and strong business performance.

This role follows a 7-days-on, 7-days-off rotation with 12-hour shifts. Shifts alternate between days and nights, switching upon return from the 7-day break.

You Will

Deliver end-to-end Integrated Customer Solutions (ICS) services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs, ensuring effective inventory management, procurement, replenishment, and service execution.
Manage Grainger and non-Grainger materials to maintain inventory accuracy, product availability, and operational efficiency through forecasting, replenishment, inventory optimization, and asset management activities.
Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems, ensuring accuracy, timely delivery, and effective issue resolution.
Build strong customer relationships by providing responsive service, resolving complex issues, communicating the Grainger Value Proposition, and supporting customer satisfaction, retention, and growth.
Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs to meet customer operational requirements.
Leverage reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success.
Maintain compliance with Grainger, customer, and regulatory safety standards while supporting a safe, organized, and professional work environment.
Provide flexible support across customer service, sales, operational, branch, and warehouse activities as required.

You Have

High School Diploma/GED required
1+ years customer service experience required
Demonstrates a strong work ethic and personal commitment to get the job done
Demonstrated focus on “wowing” the customer with exceptional service
Team-player and an ability to work independently
Knowledge of industrial and/or safety products is preferred
Superior interpersonal, problem solving and customer service skills to effectively build relationships
Strong communication skills, ability to convey message in an organized, clear and effective manner
A self starter, taking action to achieve goals beyond what is required
Strong time management and organizational skills, with proven ability to adhere to tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations is required
Post Secondary education or equivalent work experience
The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.
Must be able to regularly lift up to 50 pounds, unassisted and heavier loads with assistance.

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

Rewards And Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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More about this job

Responsibilities

Deliver integrated customer solutions across managed stores, vending, vendor-managed inventory, and integrated supply programs. Manage inventory, procurement, replenishment, transactions, and customer support while maintaining safety standards and supporting customer satisfaction and business growth.

Requirements

A high school diploma or GED and at least one year of customer service experience are required; post-secondary education or equivalent work experience is also noted. Candidates should have strong customer service, communication, problem-solving, organizational, and computer skills, with knowledge of dangerous goods and WHMIS regulations required.

Skills

Customer Service
Inventory Management
Procurement
Replenishment
Order Fulfillment
Customer Relationship Building
Problem Solving
Communication
Time Management
Organization
Sales Support
Inventory Forecasting
Inventory Optimization
Product Knowledge
Computer Proficiency
Safety Compliance

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Paid Time Off
Company Holidays
Life Insurance
Employee Family Assistance Program
Educational Assistance
Professional Membership Fee Assistance
Employee Discounts
Team Member Perks

Visa sponsorship

Not detected in the job text

Keywords

Integrated Customer Solutions
Managed Stores
Cribs
KeepStock
Vendor-Managed Inventory
Vending
Managed MRO
Integrated Supply
Inventory Management
Procurement
Replenishment
Inventory Forecasting
Inventory Optimization
Asset Management
Order Fulfillment
Customer Service
Industrial Products
Safety Products
Dangerous Goods
WHMIS
Customer Systems
Reporting
Personal Protective Equipment
Safety Compliance

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