Clinical Care Lead (LPN/RN)

Position Summary

Granddaughters Home Care is seeking a Licensed Practical Nurse (LPN/RN) with advanced clinical experience and leadership capabilities to join our team as Clinical Care Lead. In this role, you will provide clinical oversight, support new and existing care staff, ensure quality standards are met across service lines, and participate in strategic care planning. You will play a key role in leading clinical initiatives, supporting training and mentorship. This position offers opportunities to work closely with our CEO, contribute to important organizational decisions, and take on additional leadership responsibilities as experience and performance develop.

Key Responsibilities (evolving with the role)

• Provide clinical leadership, mentorship, and ongoing support to frontline care staff.
• Conduct client assessments and contribute to the development and oversight of individualized care plans.
• Lead onboarding, training, and skills development for caregivers (including personal care and advanced foot care).
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams, is considered an asset.
• Serve as a primary point of contact for clients and their families, building strong, trusting relationships, addressing questions and concerns promptly, and ensuring a consistently high standard of communication, care, and client satisfaction.
• Act as the primary clinical escalation point for complex care situations and incidents.
• Provide direct clinical support as needed in the community, particularly for complex cases or first visits.
• Ensure consistent adherence to established policies, procedures, and documentation requirements while proactively identifying opportunities to improve processes, maintain regulatory compliance, and uphold the highest standards of client care.
• Serve as a clinical escalation point for care teams and collaborate with the CEO and Scheduling Team on incident response and care concerns.
• Support Occupational Health & Safety (OH&S) initiatives and compliance.
• Maintain clear and timely documentation in AlayaCare.
• Contribute to program development and continuous improvement of clinical practices and service offerings.

Qualifications

• Active and unrestricted LPN/RN license in Alberta.
• Advanced Foot Care Certification (FCN) is considered an asset.
• Minimum (2) years' experience in a clinical leadership, supervisory, or advanced practice role.
• Minimum two (2) years of experience providing Home Care and clinical support to seniors living with dementia and other cognitive impairments.
• Strong mentoring, coaching, and interpersonal communication skills.
• Experience with client assessments, care planning, and clinical documentation.
• Strong business acumen, with the ability to understand operational priorities, exercise sound judgment, take initiative, and contribute to the overall success and growth of the organization.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams, is considered an asset.

About Granddaughters Home Care

At Granddaughters Home Care, we are dedicated to delivering compassionate, client-centered home care services that promote health, dignity, and independence. Our team is deeply committed to excellence, innovation, and ensuring the best possible outcomes for those we serve.

What We Offer

• A unique opportunity to become a key leader within our organization, helping shape the future of clinical care and supporting the continued growth of Granddaughters Home Care.
• A supportive, mission-driven team environment rooted in compassion and care.
• A welcoming, supportive, and close-knit team where everyone is valued, respected, and appreciated.
• An opportunity for professional growth, increased responsibilities, and future advancement based on individual strengths and contributions.
• A workplace that genuinely cares about its people, encourages open communication, and believes in creating an environment where everyone enjoys coming to work.

Work Location: In person