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Outreach Worker II

  • Grande Prairie, AB, Canada

Starting salary $34.70 per hour as per the CUPE Collective Agreement. · Full-time

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Job details

Pay
Starting salary $34.70 per hour as per the CUPE Collective Agreement.
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Mobile Outreach Department is looking for a dedicated Outreach Worker II to join the team.

Position Responsibilities

The Outreach Worker is on the front lines dealing with matters related to addiction, mental health, homelessness, public intoxication, and social disorder. The Outreach Worker will assist businesses and residents in their handling of community concerns related to the street-engaged population. This may include but is not limited to trespassing, loitering, disturbances, public intoxication, and needle debris.

With a focus on client engagement, you will conduct field-based assessments to determine the client's vulnerability and risk factors. Following the assessment, you will attempt to provide immediate support for a client's basic needs and navigation through local service systems such as emergency shelters, health care, addiction treatment, and housing. If necessary, the client will either be provided necessities or taken to a safe space or health facility to address the danger or health issue they are facing. You will perform other departmental duties as directed by the Mobile Outreach Manager or their designate.

Required Qualifications

  • High School Diploma
  • Clear Criminal Record Check with Vulnerable Sector Check
  • Valid Alberta Drivers License – Class 5 (or equivalent) no more than 6 demerits.
  • Satisfactory Drivers Abstract
  • Excellent communication skills – orally and written
  • Advanced conflict resolution skills
  • Experience dealing with the vulnerable population

Preferred Qualifications

  • Ability to interpret/apply policy & procedure
  • Strong interviewing and assessment skills
  • Knowledge of computers and related applications is desirable
  • Desirable training includes: Applied Suicide Intervention Skills Training, De-escalation Training, Standard First Aid/CPR, Mental Health First Aid, Naloxone Training, Non-Violent Crisis Intervention, ICS 100, ICS 200, Verbal Judo

Term

The Outreach Worker II position is temporary, with an end date of March 29, 2027.

Hours

The standard workweek consists of an average of 40 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Starting salary $34.70 per hour as per the CUPE Collective Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

  • To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.
  • Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.
  • This posting will be open until a suitable candidate(s) is/are found.
  • This posting may be used to fill future vacancies in this position.
  • This posting may be used to fill more than one position.

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.
More about this job

Responsibilities

Conduct field-based outreach and assess the vulnerability, risks, and immediate needs of people experiencing addiction, mental health challenges, homelessness, public intoxication, or related concerns. Provide necessities and connect clients with shelters, health care, addiction treatment, housing, or safe spaces, while also assisting businesses and residents with community concerns.

Requirements

A high school diploma, a clear criminal record and vulnerable sector check, and a valid Class 5 Alberta driver's licence (or equivalent) with no more than six demerits and a satisfactory driver's abstract are required. Applicants need strong oral and written communication, advanced conflict resolution skills, and experience working with vulnerable populations; assessment skills and relevant crisis-response training are desirable.

Skills

  • Client Engagement
  • Vulnerability Assessment
  • Risk Assessment
  • Conflict Resolution
  • Communication
  • Interviewing
  • Policy Interpretation
  • Policy Application
  • Service Navigation
  • Crisis De-escalation
  • Mental Health Support
  • Addiction Support
  • Homelessness Outreach
  • First Aid
  • Computer Applications

Visa sponsorship

Not detected in the job text

Categories

  • Social Services
  • Government & Public Sector
  • Healthcare
  • Security & Safety
  • Customer Service & Support

Keywords

  • Mobile Outreach
  • Vulnerable Populations
  • Addiction
  • Mental Health
  • Homelessness
  • Public Intoxication
  • Social Disorder
  • Client Engagement
  • Field-Based Assessment
  • Vulnerability Assessment
  • Risk Factors
  • Emergency Shelters
  • Health Care
  • Addiction Treatment
  • Housing
  • Conflict Resolution
  • Interviewing
  • Policy And Procedure
  • Applied Suicide Intervention Skills Training
  • De-escalation Training
  • Standard First Aid
  • CPR
  • Mental Health First Aid
  • Naloxone Training
  • Non-Violent Crisis Intervention
  • ICS 100
  • ICS 200
  • Verbal Judo
  • Class 5 Driver's Licence
  • Vulnerable Sector Check

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