Assistant General Manager - Restaurant Vieux Port Steakhouse

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Vieux-Port Steakhouse is an institution. Premium cuts of meat cooked to perfection and warm, attentive service in a classic setting create a winning formula that never fails to impress. With nearly 1,000 seats and one of the most beautiful terraces in Old Montréal, it is also a premier destination for private events and wedding receptions.

The Assistant General Manager will support the General Manager in all aspects of restaurant management. They will be responsible for helping achieve the company’s objectives, including delivering an exceptional guest experience, ensuring operational excellence, fostering employee engagement, and meeting financial performance targets.

RESPONSIBILITIES:

• Motivate, coach, and develop service teams to maintain the highest quality standards.
• Participate in recruiting, onboarding, training, and developing staff.
• Supervise and support maître d’s in their daily operations.
• Contribute to the growth and optimization of revenue generated through private events.
• Maintain an active presence on the restaurant floor to support teams during peak service periods.
• Ensure guest satisfaction and effectively manage special situations and concerns.
• Act as Manager on Duty in the absence of the General Manager.
• Perform various administrative tasks, including scheduling, menu management, and operational follow-ups.
• Assist with cost control, inventory management, and achieving financial objectives.

QUALIFICATIONS:

• 3 to 5 years of experience in a restaurant management role.
• University degree in Hospitality and Restaurant Management is an asset.
• Demonstrated ability to lead and motivate a dynamic team to exceed expectations.
• Strong leadership skills and excellent communication abilities in both English and French.
• Excellent organizational, time management, and self-management skills.
• Strong computer proficiency.
• Availability to work a Wednesday through Sunday schedule, including both daytime and evening shifts.

BENEFITS:

• Performance-based bonus

• Complimentary dining program at our restaurants

• Parking included

• Group insurance plan

• Group RRSP and DPSP (Deferred Profit Sharing Plan)

• Competitive employee benefits program (discounts or complimentary access at all our establishments)

• Discounts with our business partners (transportation, wellness, recreation)

• Company culture that values employee recognition (employee appreciation and recognition events)

• Fast growing company offering career advancement and personal development opportunities

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.