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Server Cocotte Bistro

  • Ottawa, ON, Canada
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Job details

Posting language
English
Posted

Original job description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.



The server advises customers, takes orders and serves food and beverages in the dining room. More generally, he/she collaborates with the other members of the dining room team to provide customers with an outstanding gastronomic experience.

RESPONSIBILITIES:

  • Set up the dining room before service begins.
  • Advise customers and take orders.
  • Serve dishes ordered.
  • Inquire about customer satisfaction at every opportunity.
  • Respond to customer requests.
  • Do the billing once the meal is finished.
  • Ensure cleanliness of work area, dining room and bathrooms.
  • Perform any other related duties necessary for the smooth running of the service.

QUALIFICATIONS:

  • Minimum of one (1) year experience in food service.
  • Excellent customer service skills.
  • Strong interest in teamwork.
  • Ability to work under pressure.
  • Good organizational skills.
  • Availability to work evenings and weekends.
  • Excellent oral and written communication skills in English and French.


BENEFITS:

  • Group insurance plan with telemedecine
  • Group RRSP and DPSP (Deferred Profit Sharing Plan)
  • 50% employee discount at all of our establishments for the employee and up to 3 guests
  • Discounts with our business partners (transportation, wellness, leisure)
  • Company culture that values employees
  • Employee recognition events
  • Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

More about this job

Responsibilities

The server at Gray Collection will set up the dining room, take orders and serve guests, check on their satisfaction, handle billing after the meal, and keep the work areas clean.

Requirements

Candidates need at least one year of food service experience, strong customer service and teamwork skills, and the ability to work under pressure. They must be available evenings and weekends and communicate well in English and French.

Skills

  • Order taking
  • Food and beverage service
  • Customer service
  • Billing and payment processing
  • Dining room setup
  • Teamwork
  • Time management
  • Bilingual communication (English and French)
  • Written communication
  • Working under pressure
  • Sanitation and cleaning
  • Upselling and menu advice

Benefits

  • Group insurance plan with telemedicine
  • Group RRSP and DPSP
  • 50% employee discount at all establishments
  • Discounts with business partners
  • Employee recognition events
  • Career development opportunities

Categories

  • Hospitality
  • Food & Beverage
  • Customer Service & Support

Keywords

  • server
  • waiter
  • waitress
  • food service
  • restaurant server
  • dining room
  • bistro
  • customer service
  • hospitality
  • restaurant
  • bilingual English French
  • teamwork
  • POS
  • billing
  • table service
  • fine dining
  • evenings and weekends

Seniority

Entry level

Perks

  • Retirement plan
  • Performance bonus
  • Employee discount
  • Wellness program
  • Transit support

Languages

  • English
  • French

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