Server - Terasse William Gray
- Montréal, QC, Canada
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Job details
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
The server advises guests, takes orders, and serves food and beverages in the dining room. More generally, they work collaboratively with other dining room team members to provide guests with an exceptional dining experience.
RESPONSIBILITIES:
- Properly set up the dining room before service begins;
- Advise guests and take orders;
- Serve ordered food and beverages;
- Check on guest satisfaction whenever possible;
- Respond to all guest requests;
- Process billing and payment once the meal is completed;
- Ensure the cleanliness of their work area, the dining room, and the restrooms;
- Perform any other related duties necessary to ensure smooth service operations.
QUALIFICATIONS:
- Minimum of one (1) year of restaurant industry experience;
- Excellent customer service skills;
- Strong interest in teamwork and collaboration;
- Ability to work under pressure;
- Good organizational skills;
- Availability to work evenings and weekends;
- Excellent communication skills in both English and French, both spoken and written.
Read the full bilingual original
Œuvrant dans l’industrie de l’hôtellerie et de la restauration depuis près de 50 ans, Gray Collection est un regroupement primé d'hôtels et de restaurants authentiquement locaux qui offrent aux voyageurs du monde entier l’expérience du luxe convivial. Parmi nos établissements le Maggie Oakes, le Jacopo, le Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, et la Terrasse sur l’Auberge.
The server advises guests, takes orders, and serves food and beverages in the dining room. More generally, they work collaboratively with other dining room team members to provide guests with an exceptional dining experience.
RESPONSIBILITIES:
- Properly set up the dining room before service begins;
- Advise guests and take orders;
- Serve ordered food and beverages;
- Check on guest satisfaction whenever possible;
- Respond to all guest requests;
- Process billing and payment once the meal is completed;
- Ensure the cleanliness of their work area, the dining room, and the restrooms;
- Perform any other related duties necessary to ensure smooth service operations.
QUALIFICATIONS:
- Minimum of one (1) year of restaurant industry experience;
- Excellent customer service skills;
- Strong interest in teamwork and collaboration;
- Ability to work under pressure;
- Good organizational skills;
- Availability to work evenings and weekends;
- Excellent communication skills in both English and French, both spoken and written.
AVANTAGES :
- 50% de rabais employés dans tous nos établissements pour l’employé et 3 invités;
- Rabais avec nos partenaires d’affaires (bien-être, loisir et plus encore);
- Culture d’entreprise favorisant la valorisation des employés;
- Événements de reconnaissance pour les employés;
- Entreprise en pleine croissance (perspective d’évolution et développement personnel).
*Dans le présent document, nous avons tenté d’utiliser un vocabulaire neutre et adapté à toutes les personnes, peu importe leur genre. Toutefois, il peut arriver que certains termes, titres d’emplois et certaines tournures de phrase nous contraignent à utiliser le masculin comme genre neutre. Nous préférons vous en aviser.
Comme nous privilégions un environnement de travail inclusif, il est entendu que nous invitons toutes les personnes à postuler, peu importe leur genre.
*La connaissance de l’anglais (oral) est requise pour ce poste en raison des interactions fréquentes et nécessaires avec une clientèle anglophone et internationale, dans un contexte touristique et de proximité avec plusieurs hôtels partenaires. Le titulaire doit accueillir, informer et servir les clients de façon autonome; la communication en anglais est essentielle à l’exercice des fonctions, à la qualité du service et, lorsque applicable, à la sécurité, et ne peut être raisonnablement confiée à un autre employé.
#GCEVENT25
More about this job
Responsibilities
The server at Gray Collection will set up the dining room before service, take guests' orders, serve food and drinks, and check that guests are happy. They also handle billing and keep their area and the restrooms clean.
Requirements
Candidates need at least one year of restaurant experience, strong customer service and teamwork skills, and good organization. They must be available evenings and weekends and speak and write English and French well.
Skills
- Customer service
- Order taking
- Food and beverage service
- Dining room setup
- Payment processing
- Teamwork
- Organization
- Spoken English
- Spoken French
- Written French
- Written English
- Upselling and guest advising
Benefits
- Employee discount
- Partner discounts
- Employee recognition events
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- server
- waiter
- waitress
- food server
- restaurant server
- dining room
- customer service
- hospitality
- restaurant
- food and beverage
- teamwork
- bilingual English French
- evenings and weekends
- guest service
- billing
- point of sale
- terrace
- hotel restaurant
Seniority
Entry level
Perks
- Employee discount
- Wellness program
Languages
- English
- French