Jobs in Canada

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Added 29 days ago
Dealer Account Executive (West) - Hybrid
Canon Careers
Calgary, AB
The Dealer Account Executive - West is reporting to the Manager, B2B Sales, and is responsible for driving sales and business growth through strong partnerships with wholesale dealer…
Added 29 days ago
VP Workforce Planning
PageUpDemo
Canada
Must have worked as a Federal Contractor or in a Federal environment in Human Resources · Must have experience that is in or related to strategic workforce planning
Added 29 days ago
Bilingual Inside Sales Manager
Sirius Staffing Solutions, Inc.
QC
We are looking for a driven and experienced Inside Sales Manager to lead a team of sales professionals focused on growing customer relationships and increasing revenue through outbound…
Added 29 days ago
Shift Manager
Wendy's
Brampton, ON
…management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee…
Added 29 days ago
Shift Manager
Wendy's
Brampton, ON
…management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee…
Added 29 days ago
Shift Manager
Wendy's
Brampton, ON
…management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee…
Added 29 days ago
Shift Manager
Wendy's
Brampton, ON
…management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee…
Added 29 days ago
Restaurant Manager
Wendy's
Milton, ON
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the…
Added 29 days ago
Restaurant Manager
Wendy's
Kingston, ON
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the…
Added 29 days ago
Restaurant Manager
Wendy's
Kingston, ON
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the…
Added 29 days ago
Restaurant Manager
Wendy's
Cambridge, ON
With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the…
Added 29 days ago
Shift Supervisor
Wendy's
Cambridge, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Ottawa, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Brantford, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Oakville, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Cornwall, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Milton, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Oakville, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Kingston, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Arnprior, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Perth, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Renfrew, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Ottawa, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Kingston, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…
Added 29 days ago
Shift Supervisor
Wendy's
Kingston, ON
…work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for…

GRAYBAR CANADA

Customer Service Representative (CSR) - Inside Sales

Edmonton, AB, Canada

Apply on phf.tbe.taleo.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada offers a competitive compensation and benefits package including:

No Evening or Weekend Shifts
TELUS Health Virtual Care
Cost shared Health and Dental Benefits
Life & AD&D Insurance
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program

Graybar Canada currently has an exciting career opportunity available out of our Edmonton, AB branch.

Customer Service Representative (CSR) – Inside Sales

Position Summary:

The Customer Service – Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position provides our customers with a high level of service which includes delivering the highest quality customer care in accordance with corporate objectives and revenue goals.

Major Responsibilities:

Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
Handle written correspondence received from and sent to customers in a timely manner.
Assist and support Account Managers by providing technical support to customers and end users, as well as sharing information that will allow both parties to offer customers a total Graybar solution.
Consult with clients and customers after a sale to resolve problems and to provide support in an efficient and effective manner.
Provide customer feedback to the Branch Manager in a timely fashion.
Participate in training sessions, trade shows, branch meetings and sales meetings as requested.
Keep management informed of local competition and market conditions.
Track stock out items and recommend new stock items.
Deal with product related problems such as defective products, the return of products and warranty situations.
Other duties may be assigned as needed.

Preferred Skills & Experience:

Minimum Grade 12 education; however, a technical background (i.e. Electrical Engineering Technologist) or post-secondary education is considered an asset.
Broad knowledge of the company's products and services, with the ability to effectively present these to Graybar Canada’s customers.
One to three years of related sales experience considered an asset.
Must exhibit excellent time management and organizational skills.
Possess strong relationship building skills to cultivate and develop customer loyalty.
Ability to work with all levels of employees and management, both internally and externally.
Strong customer service and troubleshooting skills.
Exceptional conflict resolution, negotiation and objection handling skills.
Basic mathematical skills.
Excellent spoken and written communication skills.
Must demonstrate honesty and integrity.
Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
Willingness to go the extra mile.
Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

Apply on phf.tbe.taleo.net About employer

More about this job

Responsibilities

The Customer Service Representative at Graybar Canada will take customer calls, sell Graybar solutions to existing accounts, and handle orders, pricing, billing, returns and warranty issues. The role also supports Account Managers and reports customer feedback and market trends to the Branch Manager.

Requirements

Candidates need at least Grade 12, with a technical background or post-secondary education as an asset, and one to three years of sales experience preferred. They must have strong customer service, negotiation, troubleshooting and Microsoft Office skills, plus excellent spoken and written communication.

Skills

Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Order entry
Inside sales
Telephone sales
Customer service
Troubleshooting
Conflict resolution
Negotiation
Objection handling
Relationship building
Time management
Organization
Basic mathematics
Written communication
Spoken communication
Product knowledge
Inventory tracking
Stock recommendation
Market analysis
Warranty claims processing
Account support

Benefits

No evening or weekend shifts
TELUS Health virtual care
Cost-shared health and dental benefits
Life and AD&D insurance
Employee profit sharing program
Long-term disability benefits
Group RRSP matching
Corporate fitness membership program
Employee share purchase program
Computer purchase plan
Tuition reimbursement program
Service awards program

Keywords

Customer Service Representative
Inside Sales
Inside Sales Representative
customer service
telephone sales
order entry
order management
pricing
billing
claims
credit
warranty
electrical distribution
wholesale
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
account support
customer retention

Seniority

Entry level

Perks

Retirement plan
Tuition support
Performance bonus
Stock or equity
Wellness program

Tools

Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

Languages

English

Fields of study

Electrical Engineering Technology

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Work requirements

Jobs in Canada